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Downtown Kraków

3.0 star property
Hotel with a 24-hour front desk, a short walk to Main Market Square

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Photo gallery for Downtown Kraków

Superior Triple Room | 1 bedroom, premium bedding, minibar, desk
Exterior
Reception
Restaurant
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, minibar, desk

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
2 bathrooms
  • 4 Ping (13 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room

1 bedroom, premium bedding, minibar, desk

Economy Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, premium bedding, minibar, desk

Economy Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 4 Ping (13 square meters)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Triple Room

1 bedroom, premium bedding, minibar, desk

Economy Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, premium bedding, minibar, desk

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 6 Ping (20 square meters)
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Economy Double Room

1 bedroom, premium bedding, minibar, desk

Economy Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 4 Ping (13 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, desk

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 5 Ping (17 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

1 bedroom, premium bedding, minibar, desk

Economy Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
2 bathrooms
  • 4 Ping (13 square meters)
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
Ul. Zamenhofa 14, Kraków, Lesser Poland, 31-025

What's nearby

  • Royal Road - 2 min walk - 0.2 km
  • Galeria Krakówska - 3 min walk - 0.3 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 9 min walk - 0.8 km
  • Wawel Castle - 19 min walk - 1.6 km

Getting around

  • Kurdwanów P+R Station - 8 min drive
  • Kraków Główny Station - 14 min walk
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Chimney Cake Bakery - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Kocia Kawiarnia Kociarnia - ‬3 min walk
  • ‪KFC - ‬4 min walk

About this property

Downtown Kraków

Hotel near Main Market Square
Close to Wawel Castle, Downtown Kraków provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, a 24-hour front desk, and a banquet hall
  • An elevator, a front-desk safe, and a computer station
Room features
All guestrooms at Downtown Kraków have comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Polish

Similar properties

Lobby

Polonia Hotel

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, 231 reviews
The price is NT$2,261
NT$2,442 total
includes taxes & fees
Jul 20 - Jul 21
Polonia Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 60 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 80 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 80 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 80 (one-way)
  • Nearby parking fee: PLN 60 per day (33 ft away)
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Alexander II Krakow
Hotel Alexander II
Hotel Alexander II Krakow
Hotel Alexander II

Frequently asked questions

Is Downtown Kraków pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 80 per pet, per day. Service animals are exempt from fees.

What time is check-in at Downtown Kraków?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Downtown Kraków?

Check-out is at noon.

Does Downtown Kraków provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 80 per vehicle applies.

Where is Downtown Kraków located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Planty Park and Main Market Square. Royal Road and Galeria Krakówska are also within 5 minutes. Kraków Główny Station is 14 minutes by foot.

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Downtown Kraków Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 122 out of 427 reviews
Rating 8 - Good. 196 out of 427 reviews
Rating 6 - Okay. 79 out of 427 reviews
Rating 4 - Poor. 19 out of 427 reviews
Rating 2 - Terrible. 11 out of 427 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well located hotel, with a good breakfast.
Stayed 3 nights in May 2024

8/10 Good

Amy Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean , modern , staff helpful , was quite noisy in hotel at night with guests shouting along corridors whilst going back to their room
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Yeah good trip
Stayed 2 nights in Oct 2024

10/10 Excellent

Amine

Liked: Amenities
Very clean not far from the train station,a well prepared breakfast,I really recommend this place strongly
Stayed 1 night in Dec 2023

6/10 Okay

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
A large group of teenagers was staying at the hotel. They spent hours in the hallways talking and yelling. Three days in a row.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The property was located on the railway line and was clean and well looked after.
Stayed 3 nights in Jun 2024

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel and i will stay there again. It is clean, the staff is very accommodating and the location is excellent. Four to five minute walk to the train station, the bus station, and a grocery store. It is a few minute walk to Planty park and the St. Florian gate to the old town. I would also note that the breakfast is great and plentiful.
Stayed 7 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Next to a train line which I believe ran most of the night. Air ventilation in shower room was not working. It’s a 3 star hotel so you get what you pay for
Stayed 3 nights in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok on the whole, if I had any complaints it would be that the bed was to low to the ground and there was not much water pressure in the shower but it was clean and ok
Stayed 1 night in Sep 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Krakow , amazing city only stayed one night but great location , room was nice and good bathroom . Highly recommend

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city centre hotel

Very central hotel and easy to get to the main square. The room faced the train tracks but the trains were fairly quiet. The room had everything required.
Stayed 2 nights in Apr 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unassuming frontage in a cul-de-sac, but very close to the Old Town & plenty of shops, cafes, restaurants. Comfortable room with air-conditioning, good sound-proof double-glazing despite the train line running right outside the window. Helpful staff recommended cafes etc & advice about tram train & bus services including airport transfer.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quite place near town centre, all services excellent, personal friendly. In future I will try be back. Good location. Small shop behind the corner.
Stayed 3 nights in Jun 2023

10/10 Excellent

Kazuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to Krakow central station. Galleria is also close. Shopping, restaurants, no problem. Room was cosy, calm and quiet.
Stayed 6 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was not as quiet as I would like but not too bad.
Stayed 1 night in Jan 2024

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was better before than now
Stayed 1 night in Oct 2022

2/10 Terrible

Bryan

N/a
Stayed 1 night in Aug 2022

8/10 Good

Airi

Liked: Cleanliness, property conditions & facilities, room comfort

Hyvä kolmen tähden hotelli

Hyvä kolmen tähden hotelli. Ei luksusta, mutta kaikin puolin oikein ok. Ylimmän kerroksen huoneesa huono ilma, mutta respa käänsi pyynnöstä ilmastoinnin päälle jolloin tilanne oikein hyvä. Parasta keskeinen sijainti ja avulias henkilökunta. Aamiainen runsas ja monipuolinen.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tomoyo

Stayed 4 nights in Apr 2025

8/10 Good

Peter Arndt

Stayed 4 nights in Mar 2025

10/10 Excellent

Jammi

Stayed 1 night in Feb 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Stayed 4 nights in Nov 2024