Located in Kraków City Centre, a neighborhood in Kraków, Aparthotel Basztowa is near a train station. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Jordan Park are also worth visiting. Visit our Kraków travel guide
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 65 for adults and PLN 65 for children
A restaurant
Restaurants on site
Restauracja Hotel Polonia
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
4 meeting rooms
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
TV
Food and drink
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The check-in location differs from the property location; go to: [Hotel Polonia, Basztowa 25, 31-156 Kraków]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of PLN 70 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for PLN 130 per day
Cribs (infant beds) are available for PLN 60.0 per day
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately PLN 65 for adults and PLN 65 for children
Self parking fee: PLN 70 per night
Pet fee: PLN 70 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: PLN 60.0 per day
Rollaway bed fee: PLN 130 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property does not have elevators
Frequently asked questions
Is Aparthotel Basztowa pet-friendly?
Yes, dogs are allowed at this property. There's a fee of PLN 70 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Aparthotel Basztowa?
As of 2026/9/19, prices found for a 1-night stay for 2 adults at Aparthotel Basztowa on 2026/9/20 start from NT$2,055, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for PLN 70 per night.
What time is check-in at Aparthotel Basztowa?
Check-in start time: 2:00 PM; Check-in end time: midnight.
What time is check-out at Aparthotel Basztowa?
Check-out is at 11:00 AM.
Where is Aparthotel Basztowa located?
Located in Kraków City Centre, this guesthouse is within a 10-minute walk of Royal Road and Main Market Square. Florianska Street and Planty Park are just steps away. Kraków Główny Station is 13 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Aparthotel Basztowa Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was clean, spacious and serviced every day. It provided good value accommodation and was ideally located around five minutes from the station. There is a tram stop outside and a short walk through the park and you can get to shops, bars and restaurants. It doesn't have a lift and so bear this in mind when booking. I would stay here again.
The hotel is very beautiful, it has everything you need to have a nice city trip.
The breakfast buffet is excellent, it has a big selection and it is very tasty.
Adorable Old building, close to Old town and huge shopping mall. Lovely staff. Charming place to stay, perfect for a family with 2 kids, with a separate bedroom.
Stayed 4 nights in Jul 2024
Verified review
8/10 Good
Linda
2024/10/12
Liked: Cleanliness, staff & service
No frills option for a one night stay. Very happy with our choice. Great location and comfortable bed. Slept soundly.
It was a two minute walk from Old Town and two minutes from Train to airport. Felt very safe as well. The man at the desk was super helpful when I was trying to order an uber. Highly recommend this place!
Stayed 2 nights in Mar 2025
Verified review
4/10 Poor
HELEN
2026/4/10
Disliked: Staff & service
The apartment was clean staff were okay
Didnt say a lot
They dont advertise the stairs we were not happy as they have 90 steps going up 90 going down we were exhasted after the stairs especially my husband as he carried the 2 cases up down which was terribble for him he was out of breath
Hotel never mentioned the 90 steps as i counted then awfull
Hotel is in a great location with a tram/bus station outside (can be noisy sometimes) and just a short walk from the old town and local mall.
The beds/pillows aren’t the most comfortable and it took me a while to fall asleep on them.
Stayed 4 nights in Jul 2024
Verified review
6/10 Okay
Malwina
2025/10/4
Liked: Cleanliness, staff & service
The hotel is close to the main station and to the main square. The room was spacious and airy. Bed is comfortable, however the pillow is pretty much non existent.
The shower hose leaked and with the water pressure being low already its pretty hard to have a decent shower.
Stayed 1 night in Oct 2025
Verified review
6/10 Okay
Jen
2024/9/3
Liked: Staff & service
This stay was better than we expected in terms of space and quality of room. There was a mini split but it did not reach the other second room even with the door open. There was a man passed out across the window on the ground and which was alarming. Overall, close to train station and good price for 1 night.
The location was perfect for walking to the local attractions & particularly convenient for me arriving by train. Despite the central location it was quiet. Room was very clean & spacious. A comfortable arm chair would have been appreciated, as would accessibility to more English speaking tv channels - there was only BBC news being repeated. Eurosport would be good. Slight problem in the shower as the water was very slow to drain away.
Unfortunately the main drawback was the lack of a lift - not to save me walking- it was very arduous to heave a 20kg suitcase up 64 stone steps, one at a time. I saw other guests struggling with their luggage on the stairs during my stay. There must be space for a small shaft somewhere in that large building. This is the only feature which might deter me from staying there again.
All in all I enjoyed my stay very much.
Stayed 3 nights in Jul 2026
Verified review
10/10 Excellent
Gabriel
2026/2/8
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Feb 2026
Verified review
8/10 Good
Lydia
2025/11/12
Liked: Cleanliness, amenities
Spacious, good quality room with traditional, great quality furnishings, high ceiling and parquet floor (lovely!). The hotel reception is int he building next door, but the environment is very warm and welcoming. Only thing preventing 5 stars is the check out experience was very abrupt and rushed feeling.