遊船

托皮康納蘭大度假村的評分

3.5 out of 5
托皮康納蘭大度假村
352 Moo 2, Saladan, Ko Lanta, Krabi

評論

8.8

有夠讚

10 分,有夠讚;187 則評論中有 94 則" "
8 分,不錯哦;187 則評論中有 75 則" "
6 分,一般般;187 則評論中有 13 則" "
4 分,不太好;187 則評論中有 4 則" "
2 分,很糟糕;187 則評論中有 1 則" "

9.2/10

整潔度

9.0/10

員工素質

9.2/10

設施服務

9.0/10

住宿環境和硬體

9.8/10

環保程度

評論

8/10 不錯哦

Chun Kit

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2017年2月19日回覆
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 有夠讚

Changhao,中国上海

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
岛上的隐秘之处
除了电视和整体酒店环境不搭配之外,挑不出其他的缺点了,早餐也很赞,酒店离海滩也非常近

10/10 有夠讚

Ugo

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nous avons adoré notre séjour au Tropicana Lanta. Tout était merveilleux. De magnifiques petits bungalows avec de jolies salle de bain extérieures. Le complexe est très tranquille et zen. Le personnel est très sympathique et attentionné! Nous y serions restés plus longtemps! La chambre et le lit sont très comfortables! Magnifique endroit. Je recommande a tous!
於 2024 年 3 月住了 4 晚
Tropicana Lanta Resort 於 2024年3月28日回覆
very glad to know that you have a good day during stay with us, we look forward to seeing you again here in Koh Lanta

10/10 有夠讚

Nicole

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall, this property was beautiful. We liked the outdoor shower/bathroom, but it is not for everyone and the bugs do like to attack at night so it is something one should be aware of. The workers were super helpful throughout our whole stay. They didn’t have a kettle in the room but I was wanting some coffee and they lent me one. The pool was beautiful to relax by. The room was large and cold with the AC on. The wifi wasnt too bad, but we were at the very end of the property, so not sure if that had something to do with it. walking 15 minutes in either direction, youll have food and 7/11 options! Breakfast was satisfactory!
於 2024 年 3 月住了 4 晚
your Tropicana Lanta Resort team 於 2024年3月21日回覆
Thank you for your kind feedback, very glad to hear that you have a good time with us and look forward to seeing you again next time. on another hand we have noted for more improve.Best regards

10/10 有夠讚

Kathy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were upgraded to the room with private pool which is very spacious and lovely with a nature vibe. The grounds are lush and backs up to beach. Its quiet andyet you are on a main street and can walk everywhere on au nang beach. The breakfast had options for everyone Truly a lovely resort. We didn't want to leave!
於 2024 年 3 月住了 3 晚
Your Tropicana Lanta Team 於 2024年3月18日回覆
Thank you your feedback, we all are very glad to hear that you have nice stay with us. Look forward to seeing you again next time.

10/10 有夠讚

nadine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚
Kannika, rsvn 於 2024年3月15日回覆
Thank you for your score.we looking forward to welcome you again at our home.Best regards

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peaceful days in Tropicana Lanta
We stayed at this hotel 11 nights. Place itself is great, nice pool and hotel area is peaceful. Main road is in front of hotel but traffic did not bother us. There was few restaurants nearby and lots of more if you take a ride. Also couple of beaches where you can walk. Room was spacious and outdoor bathroom was nice. We could come again and recommed this hotel to all.
於 2024 年 1 月住了 11 晚
Your Tropicana Lanta resort Team 於 2024年2月28日回覆
Thank you for your very kind word feedback, we look forward to seeing you again next time.best regards

10/10 有夠讚

Johan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚

8/10 不錯哦

Mark

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ecl friend.y
Clean and comfortable. Breakfast lacked variety but was fresh and tasty
於 2023 年 12 月住了 7 晚

10/10 有夠讚

Erik

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Yannick et Marie

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Chambres très spacieuses et confortables. Les équipements comme la piscine, salle de sport, machines à laver sont appréciables. Le personnel est agréable et de bons conseils. Si jamais vous n'avez pas de mode de transport, l'hôtel propose de faire la navette où vous souhaitez (pour moins cher qu'un tuctuc!). Il y a aussi une offre de restauration qui peut dépanner, c'est simple et bon (testez le curry Massaman !)
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Julie Emblem

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastisk service og flotte forhold
Fantastisk hotell med utrolig bra service. Følte oss som hjemme med en gang! Alle ansatte var serviceinnstilte og hyggelige. Nydelig utendørs bad, men vær obs på at du må dele fasilitetene med kakerlakker, tusenbein og andre småkryp. Litt harde senger og medium frokost, men ellers hadde vi et supert opphold. Bassengområdet var rolig og fint.
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Sandra Romina Maria

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great time!
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Petros

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Aun que esta delante de la caretera principal, tuve la sensancion de tranquilidad de un resort de este tipo. Buenas insralaciones y un desayuno completo.
於 2023 年 1 月住了 3 晚

10/10 有夠讚

Vincent

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hôtel très agréable et charmant. La chambre avec la salle de bain extérieure (bain de capacité 2 personnes) était vraiment superbe. Le petit déjeuner était également très bon et copieu !!! Il ne manquait absolument rien. Le personnel… GÉNIAL! Ils étaient aux petit soins, fort sympathique, serviable, souriant et de très bons conseils! Certainement notre plus bel hôtel de notre trip en Thaïlande du sud. Je recommande et si un jour je reviens à Koh Lanta, je reviendrai vous voir avec plaisir! Merci pour tout ❤️
於 2022 年 10 月住了 2 晚
Kannika, rsvn, Tropicana Lanta Resort team. 於 2022年10月22日回覆
Very glad to hear that you had great times and enjoyed with us here,Thank you for loving our room, bathroom and breakfast, and our team.Wish you enjoy your holidays during to sightseeing around in Thailand too.We look forward to seeing you again as you come back to your second home in Koh LantaYour Sincerely

6/10 一般般

真實旅客

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
不喜歡:整潔度
Preis-Leistung voll und ganz OK. Sauberkeit könnte besser sein. Handtücher waren öfters schmutzig. Personal sehr freundlich. Die wahrscheinliche Inhaberin sehr dominant aber auch sehr hilfsbereit.
於 2020 年 3 月住了 3 晚

8/10 不錯哦

juha

於 2020 年 2 月住了 14 晚
Kannika 於 2020年5月9日回覆
Thank you for you feedback. we look forward to welcoming you again.

10/10 有夠讚

Julian

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Super little resort close to all your holiday amenities but would recommend hiring a moped from the hotel to make the most of this beautiful island
於 2020 年 3 月住了 6 晚
kannika 於 2020年3月11日回覆
Thanks for staying with us. We appreciate your feedback! Very glad to hear that you had great times and enjoyed with us here, We hope to see you again as you come back to your second home in Koh Lanta Wish you enjoy your holidays during to sightseeing around in Thailand Your Sincerely

10/10 有夠讚

Helge,Munich

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Just finished my 3 night stay and I am so happy to have selected Chaw Ka Cher. Everything was as described but better: did receive a room upgrade, Muay (from reception) was very supportive and friendly supporting all special asks and recommened where to go and explore Koh Lanta. Many thanks Muay you made a big positive impact to my stay. 5* recommendation.
於 2020 年 3 月住了 3 晚
Kannika 於 2020年3月5日回覆
Thanks for staying with us. We appreciate your feedback! Very glad to hear that you had great times and enjoyed with us here, I will transfer you kind word to Muay and our team staff with thanks. Wish you enjoy your holidays during to sightseeing around in Thailand We hope to see you again as you come back as your second home in Koh Lanta Your Sincerely ChawKaCher Tropicana Lanta Resort Team

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質和客房舒適度
於 2020 年 2 月住了 6 晚
kannika 於 2020年3月2日回覆
Thanks for staying with us. We appreciate your rating. Wish you enjoy your holidays during to sightseeing around in Thailand Best Regards

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sehr gutes Frühstück mit toller Auswahl. Lage ist gut und die Anlage ist sehr schön
於 2020 年 2 月住了 1 晚
Kannika 於 2020年3月1日回覆
Dear Guest, Thanks for staying with us. We appreciate your feedback! Very glad to hear that you had great times and enjoyed with us here, We hope to see you again as you come back to your second home in Koh Lanta Wish you enjoy your holidays during to sightseeing around in Thailand Best Regards

10/10 有夠讚

Eva Heléne

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
man måste ta taxi till allt.
於 2020 年 2 月住了 6 晚
nok 於 2020年2月14日回覆
Thank you for giving a perfect rating. We are looking forward to welcoming you back again soon! Thank you once again in choosing our resort as part of your holiday trip in Thailand. Best Regards

8/10 不錯哦

Spencer

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
top place to stay.
good location , handy for access to the beach and local bars etc.
於 2020 年 2 月住了 3 晚
Nok 於 2020年2月13日回覆
We thank you for a taking your time to writing us a review, we are also glad that you enjoyed stay We hope that in the near future we would be able to see you again. Your Sincerely

10/10 有夠讚

Dumitru

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
We had agreat time here ,the place is well maintained and the staff are amazing.
於 2020 年 1 月住了 5 晚
Nok 於 2020年2月10日回覆
Thank you for giving a perfect rating. We are looking forward to welcoming you back again soon! Thank you once again in choosing our resort as part of your holiday trip in Thailand. Best Regards

8/10 不錯哦

Matthew

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Smaller hotel resort- nice and quiet. Well priced.
Great smaller style resort. Quiet, peaceful and relaxing. Great room- loads of space- outdoor open shower . bathroom. House keeping staff do an amazing job. Back from breakfast and our room was already cleaned. If possible, either rent a bike from the hotel of the pier / ferry end of town. Not a lot of local restaurants within walking distance- minimal 500m walk including beach. In saying this- all the local bars / food places are great. Great pool. Also has local well priced restaurant. Would recommend / stay next time!Make sure you include breakfast.
於 2020 年 1 月住了 2 晚
nok 於 2020年2月9日回覆
Thank you very much for your feedback. I'm delighted to hear that you were impressed by our style resort, our room and team service. we look forward to welcome you again soon! Thank you once again in choosing our resort as part of your holiday trip in Thailand. Best Regards

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ruhig gelegenes Hotel, sehr freundliches und zuvorkommendes Personal, leckeres Frühstück.
於 2020 年 1 月住了 3 晚
kannika 於 2020年2月6日回覆
Thanks for staying with us. We appreciate your feedback! Very glad to hear that you had great times and enjoyed with us here, We hope to see you again as you come back to your second home in Koh Lanta Wish you enjoy your holidays during to sightseeing around in Thailand Best Regards

8/10 不錯哦

Malin

喜歡:整潔度、員工素質和住宿環境和硬體
Alt i alt var vi fornøyd
Alt i alt fornøyd med oppholdet. Vi var her vår andre uke på Koh Lanta. Det var hyggelige ansatte, god frokost. Vi tilbragte dagene ved bassenget og var veldig fornøyd med det. Det som trekker ned er følgende: Beliggenheten, 10 min og gå til stranden og nærmeste butikk (7-eleven). Ikke er det mange restauranter i nærheten heller foruten om den på hotellet. Insekter. Det kom noen ganger «home gekko» inn på rommet, selv om de ikke er farlige synes jeg det var ubehagelig og det var vanskelig å få de ut.I tillegg kom det biller inn, tror dette skyldes at dørene ikke var tette.
於 2020 年 1 月住了 7 晚
nok 於 2020年1月25日回覆
Thanks for staying with us. We appreciate your feedback! Very glad to hear that you had great times and enjoyed with us here, On the other hand, we have taken your note of improvement into consideration. We hope to see you again as you come back to your second home in Koh Lanta Wish you enjoy your holidays during to sightseeing around in Thailand Best Regards

8/10 不錯哦

Roger

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 14 晚
nok 於 2020年1月22日回覆
Thanks for staying with us and We appreciate your feedback!

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Petit et joli resort parfaitement entretenu, bungalows très confortables et propre. La salle de bains en extérieur est exceptionnelle ! Le restaurant du resort est délicieux. Le personnel est gentil et serviable.
於 2020 年 1 月住了 4 晚
Nok 於 2020年1月15日回覆
Thanks for staying with us. We appreciate your feedback! Very glad to hear that you had great times and enjoyed with us here, We hope to see you again as you come back to your second home in Koh Lanta Wish you enjoy your holidays during to sightseeing around in Thailand Best Regards

10/10 有夠讚

Daniel

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚
nok 於 2020年1月24日回覆
Thank you for give u a perfect rating, we look forward your back.

6/10 一般般

MICHIO

喜歡:整潔度
於 2019 年 12 月住了 4 晚

10/10 有夠讚

Rie

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Absolutely lovely place! Great staff, awesome breakfast, perfect gym and beautiful pool area.
於 2019 年 12 月住了 4 晚
Kannika 於 2020年1月4日回覆
Thank you for writing a review and giving us a perfect rating. I'm glad to hear that you had a great time at our place, gym, pool, our restaurant and our team service. All of the staff are waiting to welcoming you again soon😊 Your Sincerely

6/10 一般般

Jimmy

喜歡:整潔度、住宿環境和硬體和客房舒適度
some misleading information on line.
It states in the description that they do pier pick ups, just contact them in advance. They don’t, they offer pier drop off, but that is only if you book your boat trip through them so they don’t either if you already booked the ferry, not a big deal but don’t put it on line you do. On line they show they have washers and dryers but when asked was told it was $10.00 a load. Crazy and all disappointing. Resort is fine, restaurant staff was sweet, location ok WiFi was poor. Overall a ok.
於 2019 年 12 月住了 4 晚
nok 於 2020年1月5日回覆
On behalf of resort we so sorry for any inconvenience you may have. We thank you for your feedback and we have taken your note of improvement into consideration. I would like to inform that we happy to service free shuttle bus one for arrival guest from Island pier or another place to hotel at time between10.30- 16.30 hrs. please visit schedule at hotel website and we ask request in advance at least 1 night before the day of arrival that we could set schedule for next day, in case you have late request that we may could not confirm. and one drop off trip for inhouse guest from hotel at 11.30 hrs. to beach, market or village, we not drive direct to pier for departure trip we have no service to pier, we recommend use shuttle bus service that already include in ticket, in case online ticket or you want private transfer, taxi is available with reasonable price. I so sorry again for laundry service that is not free Thanks again for your feedback and we hope that in the near future we would be able to see you again. Your Sincerely

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really beautiful hotel in Ko Lanta, very quiet and peaceful. Bed are comfy and air conditioning is good. The hotel is a little further away from the town compared to other hotels but there is a lovely hotel restaurant and you can rent Moped’s at the hotel. The staff were friendly and could not do more for us. The hotel booked our elephant sanctuary trip and our ferry for when we left. Would 100% recommend and stay again. Please note to bring insect repellent and the bungalows have an outside bathroom.
於 2019 年 12 月住了 3 晚
Kannika 於 2020年1月3日回覆
Dear Guest, Thanks for staying with us. We appreciate your feedback! Very glad to hear that you had great times and enjoyed with us here, We hope to see you again as you come back to your second home in Koh Lanta Wish you enjoy your holidays during to sightseeing around in Thailand Best Regards Front officer and all Staffs

8/10 不錯哦

Nur Azlina Mohd Yazid

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
ovwrall positive experience
Comfortable and clean. Will be good to have coffee machine. Breakfast can have a bit more variety and service can be better with more friendlier faces and smile as part of great customer services
於 2019 年 12 月住了 3 晚
Kannika 於 2019年12月27日回覆
We thank you for your feedback, we are also glad that you enjoyed our in-room and had an overall pleasant experience with us. On the other hand, we have taken your note of improvement into consideration. We hope that in the near future we would be able to see you again. Your Sincerely Chaw Ka Cher Tropicana Lanta Team

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Resort was quiet even though on the main road out of Saladan. Staff were friendly and helpful. The rooms was clean and light and airy. Pool area was super relaxing.
於 2019 年 4 月住了 5 晚
Nok 於 2019年4月27日回覆
Thank you for writing a review and giving Chaw Ka Cher Tropicana Lanta Resort a perfect rating. I'm glad to hear that you had a great time at our room, pool, garden, and our team service. All of the staff are always ready to welcome you again. Please do not hesitate to visit us again anytime in the future 😊 Your Sincerely Your Chaw ka Cher Resort Team

10/10 有夠讚

Alexander

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 4 晚
Nok 於 2019年4月24日回覆
Thank you for giving Chaw Ka Cher Tropicana Lanta Resort a perfect rating. I'm glad to hear that you love to stay with us Please do not hesitate to visit us again anytime in the future 😊 Your Sincerely

8/10 不錯哦

Steven

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great little hotel.
This little hotel was great. The staff were amazing, our room was always cleaned to a really good standard and being a small hotel you get the personal feel. The breakfast was good and we never found it was crowded. The only reason we marked it down was it was quite a long walk to the beach and shops/restaurants. We didn't find this a problem as we hired a motorbike. The hotel does have a shuttle bus but you are then restricted to times. Another recommendation - due to its tropical green setting make sure you take plenty of mosquito repellant. Pool area is lovely and quite, never struggled to get a sunbed. All in all its a really great little hotel. Would definitely stay there again..
於 2019 年 3 月住了 4 晚
Nelly 於 2019年3月26日回覆
Hi Steven, Thank you for giving us such a good review and compliments. We are very happy to hear that you have enjoyed and appreciated the beauty of our small kind of resort that we can offer to all the guest. We will be very happy to welcome you back again here in your next visit in the island. Best regards,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 4 晚
nok 於 2019年4月15日回覆
Thank you for for rating. We are looking forward to welcome you back. Your Sincerely Your Chaw Ka Cher Tropicana Team

10/10 有夠讚

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property layout. Nothing much in the area around the property.
於 2019 年 3 月住了 1 晚
Nok 於 2019年3月19日回覆
Thank you very much for giving us a perfact rating and thanks for your feedback We hope you have a good time during stay with us and we hope to welcome you again next year. Your Sincerely Front Office Manager

10/10 有夠讚

真實旅客

於 2019 年 3 月住了 1 晚
Nok 於 2019年4月15日回覆
Thank you for for rating. We are looking forward to welcome you back. Your Sincerely Your Chaw Ka Cher Tropicana Team

8/10 不錯哦

真實旅客

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Eine der schönen Unterkünfte auf Koh Lanta, vor allem das außenliegende Bad mit der Regendusche, die schöne grüne Außenanlage und der tolle Poolbereich. Das Personal ist sehr freundlich, alles ist sauber. Kleines Manko es sprechen nicht alle englisch.
於 2019 年 3 月住了 4 晚
Nok 於 2019年3月16日回覆
We thank you for a taking your time to writing us a review, we are also glad that you enjoyed our in-room, bathroom, garden, our team staff and had an overall pleasant experience with us. On the other hand, we have taken your note of improvement into consideration. We hope that in the near future we would be able to see you again. Your Sincerely Front Office Team

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed for 5 nights with my boyfriend. We were upgraded at check-in so room was bigger and roomy. Breakfast was really good. Pancakes, eggs, yogurt, stir fry. You can rent a scooter from them which we did. You can also get a massage. Pool looked ok - didnt use. Amd they have a small gym. Walking distance to 2 beaches and 5min ride to long beach. They offer a shuttle bus to long beach, saladan and 1 other beach. Theres a few restaurants nearby and more restaurants and massage places on Relax Beach. We liked the location. There was a problem with mosquitoes in the room but they sprayed the room for us and that got rid of them. Staff were helpful and friendly. Lota of nice little features around the hotel that looked nice. Overall we liked our stay and would consider staying there again.
於 2019 年 3 月住了 5 晚
Nelly 於 2019年3月15日回覆
Dear Guest, Thank you for leaving us your appreciation during your stay with us. We are very happy that you have enjoyed your stay and that you have enjoyed our breakfast. We are very much happy to welcome you back here again in your next visit. Thank you once again from Chaw Ka Cher Team. Kind regards,

10/10 有夠讚

Zineb

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 4 晚
Nok 於 2019年3月11日回覆
Thank you for giving Chaw Ka Cher Tropicana Lanta Resort a perfect rating. I'm glad to know that you and your family had a great time with us, Please do not hesitate to visit us again anytime in the future 😊 Your Sincerely ChawKaCher Team

8/10 不錯哦

Ronald David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Family Getaway
We really enjoyed the spaciousness of the family room that we stayed in. The staff was super accommodating, friendly and wonderful. We are not used to warmer climates so the air conditioning was greatly appreciated. I realize that the outdoor aspect of the bathroom was conducive to insects and were often frightened by the cockroaches. In fact, we made the mistake of not zipping up our luggage and took one to our next destination. Would we stay there again, YES!
於 2019 年 2 月住了 1 晚
Nelly 於 2019年3月6日回覆
Hi Ronald, Thank you for giving us your time writing us a review. We do really appreciate that you have enjoyed your stay with us. We have taken note your comment with our bathroom and we will make sure to solve this issue immediately to assure the cleanliness of the room every time. We apologise if this have caused you inconvenience during your stay. We really hope to welcome you back here again. Best regards,

8/10 不錯哦

真實旅客

喜歡:員工素質
不喜歡:客房舒適度
Chaw ka cher mars 2019
Personnel accueillant, Hôtel facilement accessible. Literie très décevante, sol pas très propre (poussière, cheveux des fourmis.). La cuvette des toilettes dans un mauvais état. (Nous étions dans la chambre 128.) Ayant déjà séjourné dans cet hôtel l'année dernière j'ai constaté que cette chambre était moins bien que celle de l'année passé. Pourtant c'était mon coup de cœur surtout c'était un bon rapport qualité prix.
於 2019 年 2 月住了 3 晚
Nelly 於 2019年3月8日回覆
Dear Guest, Warm greetings from Chaw Ka Cher Team! We are very saddened to hear that this time of your visit have given you inconvenience. We have seriously taken this comment in consideration and make sure that our housekeepers and got the message for their improvement. We sincerely apologised to what happened and we'll make sure that this won't ever happen again. We would be really grateful if you have mention this situation during your stay so that we will be able to clear and solve the cleanliness issue with our housekeepers. We do still hope to welcome you back here again with us to see the difference we have made with your comment. Best regards,

6/10 一般般

Mai

喜歡:整潔度和客房舒適度
Much needed improvements.
The place, like other reviewers have mentioned, is quite run down. I do appreciate the fact that the management is trying to be green and environmentaly friendly, but in order for the resort to look inviting and welcome, something has to give. The landscape along the pathway to our room look dried and withered, the outdoor bathroom looks like it hasn’t been cleaned, the sink is cloaked up. Although, I do like the concept of taking a shower under the star. We rented a motorbike at the hotel and got a flat tire on the second day, luckily for us, there was a hike repair shop near by. We were told by the people at the bike repair shop that the whole tire is so worn out and suggested that we should change a whole new tire instead of just the inner tube. I believe that the hotel should have checked to make sure that the motorbike is safe and well maintained before renting it out. Have we gotten a flat tire while riding away from town, we would have been in serious trouble. Please make sure to inspect the motorbike if you decide to rent from the hotel. I found out that there are any places to rent a motorbike in town and seem to be much nicer. Overall, it was a ok stay for us at this hotel. I think for the amount of money that we spent on this hotel, we could most likely find something a lot nicer
於 2019 年 2 月住了 2 晚
Nelly 於 2019年3月8日回覆
Dear Ms Mai, Thank you for leaving us a review about your recent stay with us. We sincerely apologize to any of the inconvenience you have encountered during your stay. Your comments have been seriously taken into consideration for improvement. As with the motorbike, we are very sorry that you have to pay a lot more than what we have informed you the day of your rental. Before we have release the motorbike to the guest, everything will be informed starting on how to operate the motorbike to the gas and if in case you will have a flat tire on the way. Since the island is very busy, people may have tend to make a living out from the foreign people visiting the Island. The resort's motorbike is very well kept and maintain because only the guest from the resort are allowed to rent this bikes. And guest do have the opportunity to choose which motorbike they would like to have during the renta, in which if the bike was not ok, the guest can choose and change the motorbike as they prefer. Anyhow, we appreciate your time leaving us a review to improve more on our services. This will really help us. We still do hope to welcome you back here again on your next visit. Best regards,

8/10 不錯哦

Deborah

喜歡:員工素質
不喜歡:整潔度和客房舒適度
Bel hôtel. Beaucoup d'équipement à changer.
Points positifs: super accueil, bel hôtel, moderne, calme, piscine très bien et jacuzzi au top. Restaurant de l'hôtel très bon mais assez cher, le double environ de ce qu'on peut trouver sur l'île mais dans les environs de l'hôtel il n'y a pas grand choix si vous n'avez pas de scooter. Petit déjeuner très complet. Points négatifs: Les toilettes sont à l'extérieur comme la douche et sont vraiment sales, on a aucunement envie de s'assoir sur la cuvette qui semble sortie d'une station service d'un film d'horreur. (pour rentrer dans les détails il restait des traces des precedents clients que nous avons signalé à notre arrivé mais qui ont été nettoyées au bout de deux jours...) La literie est très vieille et le matelas pourri (gros trou d'un côté) La chambre est envahie de fourmis et d'autres insectes qui rentrent par la porte fenêtre. Nous avons loué un scooter via une compagnie conseillée par l'hôtel, les prix étaient vraiment excessifs pour un scooter au bout de sa vie. Donné sans le plein. Nous avons aussi fait une excursion d'une compagnie conseillée par l'hôtel et c'était un vrai désastre. Bref je pense que cet hôtel est bien mais ne vaut pas le prix ni les bonnes notes qu'il a pu avoir ou peut être il y a 5 ou 10 ans.
於 2019 年 2 月住了 4 晚
Nelly 於 2019年3月4日回覆
Dear Ms Deborah, Thank you for writing us a review about your recent stay with us. We appreciate your time of leaving us a feedback for the appreciation and improvement. We would like to apologize with the inconvenience that you encountered during your stay. We have already taken into action and investigation about what has happened in your room. We just want to explain that there is a signage given and instructed to all of the guest wether or not they would like to have their room cleaned, in which in case the guest have forgotten to flip the make up the room sign, our housekeeping will not enter the room to clean but insted leave water and new towels right next to the guest door for refilling the amenities. We apologize if we have bypassed your room for cleaning. As for the tours, we again apologize for the inconvenience. Normally, we only follow what the guest have chosen which company their going for a trip. In which we call the company for the guest and book base on the brochure they have given in the resort. In case you did not enjoy the trip, you can inform the reception to check what has happened with the trip why in turns out to be unenjoyable for the guest. We appreciate your time writing us a review and it has been seriously taken into consideration for improvement. We do hope to welcome you back again here to see the changes and that we are serious on every guest comments. Thank you once again and we still look forward in welcoming you back in our home. Best regards,

10/10 有夠讚

AdrianPaipa,Khao Sok

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, service was great, they made sure we were happy, food was awesome. Price reasonable
於 2019 年 2 月住了 3 晚
nok 於 2019年2月22日回覆
Thank you for your wonderful review and we are happy to read that you love our room, location, food and our team service. Please visit us again and again. We look forward to having you back 😊 Your Sincerely

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Although I prefer beachfront hotels, the Chaw Ka Cher was a good stop for a week with my husband. Our room was spacious and had an excellent outdoor shower. The pool was a nice place to relax and the grounds have beautiful, lush foliage throughout. The included breakfast offered many choices and was a great start to the day. Staff were very friendly and helpful....they quickly found us a kettle for our room and an additional seat for our patio. We ate at the restaurant a number of times and were happy with the options available. We appreciated the daily shuttle to town. There is a great beach south of the hotel (less than a km walk) named Beautiful Beach that has a small restaurant/bar, great sandy beach, and although there are some rocks, the water is easily accessible even at low tide.
於 2019 年 2 月住了 7 晚
nok 於 2019年2月15日回覆
Thank you for taking the time to give us your feedback about your latest visit. I'm delighted to hear that you were impressed by our place, our team service and restaurant. We're truly thankful for your kind words. Please visit us again in the future. We are looking forward to welcoming you back.