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The LUMA Hotel - A Member of Design Hotels

3.5 star property
Travelers discover the perfect blend of urban style and convenience in downtown Kota Kinabalu, with happy hour options and premier shopping just steps away

Choose dates to view prices

The LUMA Hotel in downtown Kota Kinabalu offers a vibrant city experience. Visit nearby Imago Shopping Mall or enjoy happy hour at one of three on-site restaurants. Free WiFi, dry cleaning, luggage storage, and a coffee shop ensure a comfortable stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
The current price is NT$2,421
NT$2,694 total
includes taxes & fees
May 22 - May 23
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 116 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 150.0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 38 for adults and MYR 38 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is The LUMA Hotel - A Member of Design Hotels pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The LUMA Hotel - A Member of Design Hotels?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at The LUMA Hotel - A Member of Design Hotels on 2026/5/22 start from NT$2,421, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at The LUMA Hotel - A Member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The LUMA Hotel - A Member of Design Hotels?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The LUMA Hotel - A Member of Design Hotels located?

Located in Downtown Kota Kinabalu, this hotel is within a 15-minute walk of Sutera Harbour and Gleneagles Hospital. Sabah State Mosque and Imago Shopping Mall are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 111 out of 154 reviews
Rating 8 - Good. 35 out of 154 reviews
Rating 6 - Okay. 5 out of 154 reviews
Rating 4 - Poor. 1 out of 154 reviews
Rating 2 - Terrible. 2 out of 154 reviews

Reviews

Verified

10/10 Excellent

Yin Shen

Liked: Cleanliness, staff & service, amenities
Stayed here for 3 nights. The room was spotless upon check-in and also the following days after room cleaning. Highly recommended stay. Location is very convinient, steps away from local cafes and convinience store, close to attractions in KK.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KA HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good service
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean. Feel calming from the fragrance of body care products. Good experience with this hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vaan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. If there were issues, they were attended to promptly. Would stay here again.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. Beautiful room and clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Devina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantatic Boutique Hotel in KK

Great little hotel in KK. I’ve stayed here twice and both times it was exceptional. The staff are super friendly and helpful.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yi Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the location of the hotel, surrounded by so many restaurants, and it's also close to imago shopping mall, staffs are friendly, serves great breakfast, the supplements are great.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful treat

Lovely reception on arrival, clean and well maintained hotel with nice touches. It was a treat to stay.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Aazon

Liked: Cleanliness, amenities, property conditions & facilities
Gym is insane for a hotel. Super clean and chic in design.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Really friendly. Nice food, and a fantastic room. We missed a pool.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, comfortable bed, nice towels and amenities, friendly staff and very clean. Everything you look for in your city hotel for one or more nights. Thank you.
Stayed 1 night in Dec 2024
Verified

8/10 Good

FLORENT

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly Hotel and team Nice room but the one along the road are extremely nosy nights and days very difficult to have a good night
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and comfortable hotel

Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of the property! The room, the amenities, the comfort and the reception. Great location with food and beverage right at the building. Near to Imago, one of the biggest mall in city. The room is really comfortable, layout and space is impeccable. The shower is huge and the tub is a great after a long day. The bed is firm and bigger than King (super king maybe?), I just love this place so much this is definitely my go-to hotel next time I visit KK.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Aftab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location and beautiful ambience.

Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, central for airport, beach and sightseeing. Excellent restaurant within the hotel JoJo for lunch and evening meals. Minimarket 2 doors away
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for vacation
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kien How

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ming Pow

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, room size
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for work or holidays
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Hoi Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

An

Liked: Cleanliness, staff & service, room comfort
Wonderful stay at Luma, a modern and tastefully designed boutique hotel.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay this time. My go to hotel every time I visit KK.
Stayed 2 nights in Oct 2024