The Mercy Luxury Business Hotel

Property class: 4

Choose dates to view prices

Take advantage of shopping on site, a garden, and a hair salon at The Mercy Luxury Business Hotel. Treat yourself to a facial or other spa services. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is NT$1,108
NT$1,163 total
includes taxes & fees
Oct 24 - Oct 25

Room options

View all photos for Deluxe Room

A hotel room with a large bed, bedside tables, a desk, and a chair.

Deluxe Room

  • 275 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

A hotel room with a large bed, bedside tables, a desk, and a chair.

Suite

  • 407 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Executive Room

  • 217 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Kanayannur, The Mercy Luxury Business Hotel is in the city center and on the waterfront. Fort Kochi Beach and Changampuzha Park reflect the area's natural beauty and area attractions include Cochin Cultural Centre and Wonderla Amusement Park. Dance and Arts Center and Kerala Kathakali Centre are also worth visiting. Visit our Ernakulam travel guide
Map
M.G Road, Ravipuram, Kanayannur, Kerala, 682015

What's nearby

  • Mahatma Gandhi Road
    1 min walk - 0.1 km
  • Cochin Shipyard
    6 min walk - 0.6 km
  • Cochin Cultural Centre
    10 min walk - 0.8 km
  • Gurudwara Sri Guru Singh Sabha
    19 min walk - 1.6 km
  • Durbar Hall Art Gallery
    19 min walk - 1.6 km

Getting around

  • Vyttila Station
    6 min drive
  • Ernakulam South Station
    17 min walk
  • Cochin International Airport (COK)
    65 min drive

Restaurants

  • Ela
    7 min walk
  • Atlantis Screen 3
    9 min walk
  • Ambi Swamy's Vegeterian Hotel
    9 min walk
  • Trivandrum Chicken Corner
    9 min walk
  • Happy Cup Cafe
    16 min walk

About this property

The Mercy Luxury Business Hotel

  • Upscale hotel on the waterfront
  • Consider a stay at The Mercy Luxury Business Hotel and take advantage of shopping on site, a garden, and a hair salon. Treat yourself to a facial or other spa services. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • An outdoor pool
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), extended parking, and express check-out
    • Express check-in, meeting rooms, and a front-desk safe
  • Room features
  • All 60 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Showers and free toiletries
    • 32-inch HDTVs with premium channels
    • Separate sitting areas, separate dining areas, and refrigerators

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Frequently asked questions

Does The Mercy Luxury Business Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Mercy Luxury Business Hotel?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at The Mercy Luxury Business Hotel on 2026/10/24 start from NT$1,108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Mercy Luxury Business Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Mercy Luxury Business Hotel?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at The Mercy Luxury Business Hotel?

Check-out is at noon.

Where is The Mercy Luxury Business Hotel located?

Located in the heart of Kanayannur, this hotel is within a 10-minute walk of Mahatma Gandhi Road and Cochin Cultural Centre. Cochin Shipyard and Gurudwara Sri Guru Singh Sabha are also within 1 mi (2 km). Ernakulam South Station is 17 minutes by foot and Maharaja's College Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Mercy Luxury Business Hotel Reviews

7.8

Good

7.8

Cleanliness

7.6

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 13 out of 36 reviews
Rating 8 - Good. 11 out of 36 reviews
Rating 6 - Okay. 9 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad stay

Housekeeping is very poor. They do not check if the room is ready before handing over the keys to the customer. There was a kettle for making coffee in the room but no coffee or tea sachets. No hot water in the shower.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
It was disappointed that the room service. They don't know how to manage the customer
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルの外観スタッフの対応、その他全てが高級ホテルの待遇だが部屋内にある冷蔵庫がつかないのが残念。

年末年始の滞在でガラディナーが無料ではなく優料なのがチョイ、気になった。
Stayed 2 nights in Dec 2018
Verified review

6/10 Okay

Poor service at the restaurant and disappointing food with a very limited buffet.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for reason for my visit. Room was spacious. Has a restaurant with good Indian buffet breakfast (included in fare).
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for around 3k

Excellent hotel in an excellent location too (My business was in Willington Island and this location was the best to access business and also for evening shopping). Hotel was very hygiene. Food was OK. My only and minor grouse was that the pillow was bit too thick... I could not get used to such a think pillow..
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Clean hotel. Cockroaches were seen in the room

Wi fi should be accassable from any where in in hotel. Food quality is ok. Linen should be better quality.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in quiet location.

Love this hotel located next to shipyard. Excellent service, very comfortable and spacious room, courteous staff, rooftop restaurant with lovely pool. This is my second stay and the hotel has been upgraded to meet modern standards. I will come again. Thank you , Mercy, for making my arrival into Cochin an easy transition.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Businesshotell

Valde detta hotell med anledning av pool. Den var på översta våningen och vi var ensamma i den i 4 dagar. Mycket stort hotell med trevlig och uppmärksam personal. Fick utan problem byta rum pga oljud.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star comfort at the hotel.

Truly good hotel and superb service.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

----

Good Hotel
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Good hotel. Very attentive staff. Excellent restaurant. Crowded area but easy to find transportation. Good value.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good. Value for money.

Nice experience. Staff is good. Breakfast served was tasty. Location convenient.
Verified review

6/10 Okay

Not so Luxury Business Hotel

Checkin was easy and quick. Staff was numerous and helpful enough. This hotel is a 3 star hotel. One elevator was not working, sheets had holes in them, got bitten a few times during the night by mosquitos/spiders? Room has no clock/alarm. The fact that this hotel calls themselves a luxury business hotel is kind of ridiculous. There was no free WiFi in rooms (Surcharge 500 INR per day) an none in public areas. his was very inconvenient for us as we needed to check emails, maps and schedules of train/bus. The description on Expedia is accurate, but the hotel should rethink about offering free WiFi at least in the general areas. Breakfast was included, very nice selection and good food.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Centrally Located

Centrally located on M.G.Road, with clean & comfortable rooms. However the room service needs to improve.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable.

This is a good hotel with great restaurant, clean and well kept, only drawback is has terrible humming sound I am the room, I don't know if it's the gen set or anything else, and secondly there are many restricted to photography areas as it is next to the cochin port... It feels little uncomfortable as there are boards of the notice every 10 feet, otherwise it's good.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay.Rooms were comfortable,Good south Indian breakfast,goodservic not far from city centre
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehm überrscht

Durch Internet. Leider den gesamten Betrag wurde vor meine Aufenthalt abgebucht. Dies war gegen er Geschäftsbediningunen der Hotel.com. Dies war sehr entäuschend.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect hotel, great service in a good location

We stayed at the Mercy on two separate occasions and both times were 100% satisfied. We were on holiday but I travel for business a lot so am used to a high standard which the Mercy met. Staff were very helpful, the roof bar and pool was nice, breakfast was decent and rooms were 100% spot on, And from outside you can jump in to an autorickshaw to all the best places in Ernakulum for between Rs 30 and Rs 50.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city hotel

We booked this hotel as our arrival destination before we embarked on a 3 week tour of Kerala and stayed for 4 nights. It's located adjacent to the shipyard but this doesn't affect your experience at all, as it's set well back from the busy MG road so limited traffic noise. They are really trying to impress other travellers apart from their main business use. A good location for the ferry terminal serving the other islands - about 10 mins in a rickshaw - which is much more convenient than other larger hotels that you will see on this website.
Verified review

8/10 Good

Liked: Staff & service, room comfort

great location

i can say one think i found more to it that what i expected.. nice hotel.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercy Hotel er et dejligt forretningshotel, som dog ikke ligger så godt - lige ved siden af et skibsværft
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities

Pretty Ordinary

Very Ordinary Hotel. Room quality is also not upto the mark. Location also is not right. Had to change room because of non-functioning AC.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in the Mercy Hotel for 2 nights while visiting Kochi and overall it was a good experience and was worth the money paid. The room I got overlooked the shipyard which to me was fascinating but may not be to everyones taste. It was clean, the bathroom was good and the staff were very helpful. The rooftop pool was also a bonus. As a cheaper alternative to the expensive hotels in Old Kochi, I would certainly recommend this hotel as it is only a short distance from the main ferry terminal.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect fort solo travellers

As I wasa travelling on my own, I found the Mercyto be ideal. It is safe, clean,good retaurant androom service;with a very helpful front desk.They rang mewhen I left my credit card inthe hotel after ceckout. It was disappointing that the pool was closed for maintenance as this was one of the main reasons for booking