1. The service in the hotel is very good, especially the daily cleaning service.
2. The location of the hotel is very convenient.
3. The hotel staff are very professional, including counter attendants and room cleaners.
Thank you for your staying with us we hope it was pleasant time for you.We appreciate your warm comment to our service.Our staff sincerely hope to welcome you again in the future.
We travelled with two young children and we were given a room facing the pool where there was a party with loud music at night until 9. They didn’t even tell us there was a party and there will be noise when we check in.
Kobe Portopia should be the best and biggest hotel among the area with all necessary facilities and service provided to the guests. It has a huge car park and the parking fee 800 JPY per 24 hours is very reasonable so it's absolutely good for those self driving travellers. When compared with its price and the 5 star standard, it's definitely the best choice for staying in Kobe and I would choose to stay in Portopia when I pay another visit in the future.
High hospitality, free buses to Sannomiya and Shinkansen st.
Svenja
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Takatoshi
2024年4月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Takatoshi
於 2024 年 4 月住了 2 晚
10/10 有夠讚
SETSUKO
團體旅遊
2024年4月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
施設が豪華でアメニティーも充実しています。部屋も綺麗で空気清浄機もあって良かった
SETSUKO
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Yuichi
2024年4月9日
Yuichi
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Shinji
情侶出遊
2024年4月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
安心して宿泊できました。
Shinji
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Dominique
情侶出遊
2024年4月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
During our stay in Japan, transportation wasn't readily available, making it fortunate that a train station was within a five-minute walking distance. The staff exhibited exceptional kindness, and the room was of superb quality!