You can look forward to a rooftop terrace, a coffee shop/cafe, and a garden at Mercure Koh Chang Hideaway. Treat yourself to a body scrub, a massage, or a body treatment at the onsite spa. The on-site restaurant, The Bay, features ocean views and breakfast. Enjoy the gym, as well as activities like kayaking. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Located in Ko Chang, Mercure Koh Chang Hideaway is in the mountains and on a private beach. The area's natural beauty can be seen at Klong Prao Beach and White Sand Beach. With snorkeling and boat tours nearby, you'll find plenty of adventures in the water. Visit our Bai Lan travel guide
You can look forward to a rooftop terrace, a coffee shop/cafe, and a garden at Mercure Koh Chang Hideaway. Treat yourself to a body scrub, a massage, or a body treatment at the onsite spa. The on-site restaurant, The Bay, features ocean views and breakfast. Enjoy the gym, as well as activities like kayaking. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
A porter/bellhop, luggage storage, and a 24-hour front desk
Room features
All 141 individually furnished rooms include perks such as air conditioning, in addition to amenities like free WiFi and safes.
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Mercure Koh Chang Hideaway?
As of 2026/10/24, prices found for a 1-night stay for 2 adults at Mercure Koh Chang Hideaway on 2026/10/26 start from NT$1,168, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Koh Chang Hideaway pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Mercure Koh Chang Hideaway?
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Mercure Koh Chang Hideaway?
Check-out is at noon.
Does Mercure Koh Chang Hideaway provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of THB 2500 per vehicle applies.
Where is Mercure Koh Chang Hideaway located?
This family-friendly Ko Chang hotel is located by the sea, within a 5-minute walk of Bailan Bay and Tree Top Adventure Park. Mu Ko Chang National Park and Bailan Beach are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mercure Koh Chang Hideaway Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
good transportation coordination with the front desk and it was easy to book outside activities through the resort. the food was good and our room was very nice
Very clean , nice rooms
Lovley pool and. Each area with plenty of dining options
Staff extremely helpful
Nice spa onsite, a tad expensive though but overall a lovley hotel
Stayed 5 nights in Dec 2024
Verified review
6/10 Okay
Andre
2026/1/9
Liked: Cleanliness
The room was good. Unfortunately, the staff doesn't see the value of their work, especially when they could be selling things – what a shame.
The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023
Verified review
8/10 Good
Stephen
2023/9/1
Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break.
Villa pool room nice and well maintained, could do with larger TV and better light controls.
Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept.
Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023
Verified review
8/10 Good
Gerald
2024/1/4
Liked: Cleanliness
Still OK but come into the years, Not full 4*
It is obvious that the Hotel came into the years. A pitty because it has potential to shine again. Needed restauration or changes are not done in time or at all, staff is enough running arround but a bit headless, training for service needed. Is Not enough to have a Lot of Trainees there If Nobody Show them how to serve and clean correct and keep overview of their Job. I stayed in the Villa with private Pool. Since 10 years, aß i stayed first time, no changes, still the same old death tree in the pot 😂. I didnt had breakfast, Lunch or Dinner booked aß i enjoy more all the good Restaurants arround. Renting of motobike very conveniant at the entry of parking place and Hotel, with reasonable prices. Since i have been over new year, the Dinner Buffet was already included in the price of the stay. The beach was nice but after 25 Meter in the water full of rocks, sunbeds are old and used.
We found this resort was incredibly relaxing. Situated on a private bay. There was a short sandy beach with a rocky bottom. When tide was in water was about 4-5 ft. Perfect to float, swim or relax.
Breakfast was great as we have found at most mercure resorts. No shortage of tables so no morning rush.
Very good food alsi just on the road by the resort for variety.
Pool was nice. Not alot of chairs as on the beach. But i was surprised we always had a lounger or bean chair.
We had a ocean view room but because of trees planted view was obstructed but i preferred to have the shade instead of the view. It allowed a cool relaxing place to sit all day.
Room had an elevated bed with a bench at the end. As a person going into their sixties with a knee problem i would have preferred a regular height bed with a couch at the end.
The staff were awesome. They had massages at the poolside that we took everyday. Professional well trained and very reasonably priced. A great value. We did one hour oil massage for 450 baht every day.
The resort was nicely kept and was so peaceful. We came from a busier beach tye week before and loved it but this was a special kind of relaxation. We dod not do alot everyday just ate a beautiful breakfast, swam, massage relaxed but the pool and completely chilled out. It was such a relaxing hotel. Perfect escape from the hustle bustle of reality when you want to ho to a beautiful beach and recharge.
The island is pretty hilly so driving is
Absolutely beautiful. Admittedly, I was very surprised to see that the toilet and shower in the villa was actually outside, but that turned out to be a blessing in disguise.
The private beach is heavenly, the beach side bar and food was excellent.
You're a bit far to the south, but that only puts you closer to the southern pier, and nothing is very far away in the first place - not a very big island to start with.
All in all, couldn't be happier with this place.
Stayed 4 nights in May 2026
Verified review
10/10 Excellent
Caroline
2025/11/20
Liked: Cleanliness, staff & service
Everything was lovely, especially the staff! We had a few minor inconveniences, but the staff went so far to make sure we had a great stay, upgrading our room and even treating us to a dinner in the restaurant. We stayed in 3 different rooms and they were all incredible. I cant recommend the place enough and hope to come back!
My only issue was in the dining area and I think it was the manager there cause she was taking pictures of the food but while I was there, maybe 6:57 she snapped at me saying it starts at seven. I thought maybe I could just get a cup of coffee, no smiles like the Thai smiles. I guess I was offended. One more thing that coffee machine you need to get a new machine cause that was the worst copy I’ve ever had. It’s like instant.
Great stay at the Mercure, if you're looking for a relaxed, quiet and peaceful environment, this is your place. Rooms are large, bright and support clean. Staff is very welcoming, helpful and polite from the receptionists to the cleaners all the way to the parking attendant. There are two pools, we booked a room with terasse giving into a "private" mini pool going into a bigger pool. Extremely pleasant to have this literally at your door step. We are at the restaurant once only and food was lovely especially if you're sitting near the beach, the sunset is incredible Again, a very pleasant area.
The only little thing and I'm looking for things the hotel beach is not big nor large and you 100% need gel shoes to get in as there are very sharp stones for a long way before you get chest high in water and beware of the sea urchins (my husband trod on one despite wearing sea shoes!- it is very painful). All in all, a fantastic stay and would stay there again in a heartbeat. I highly recommend.
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
This hotel was in desperate need of face lift, old and tired, booked for 20 people 17 went, the welcome party was not good ask me to give them 7000baht for breakfast that i had already payed for in full. Totally unacceptable.
Stayed 3 nights in Oct 2019
Verified review
2/10 Terrible
Verified traveler
2019/12/10
Disliked: Cleanliness, staff & service
We was have to pay for water, in the rooms was something broken, we didn't have internet and we was telling about that 10times, also was not nice when we was saying that something was not good, personal people was not happy and was saying that is it ours problem.
Stayed 9 nights in Nov 2019
Verified review
8/10 Good
Catherine
2023/4/8
Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car.
Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this.
Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!