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Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Free daily buffet breakfast
Exterior
Free daily buffet breakfast
1 bedroom, individually decorated, individually furnished, desk
Indoor pool
Holiday Inn Express Hotel & Suites Knoxville West -Papermill offers a warm welcome near the University of Tennessee. Indulge in a free breakfast buffet, dry cleaning services, and stay connected with in-room WiFi. With an indoor pool and 24-hour gym, this hotel is perfect for those seeking comfort.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is NT$2,971
NT$3,513 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, individually decorated, individually furnished, desk

Standard Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Comm, Access Tub)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Comm, Access Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

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8.6 out of 10, Excellent, 1,579 reviews
The price is NT$4,269
NT$5,048 total
includes taxes & fees
Sep 4 - Sep 5
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About the neighborhood

Map
6324 Papermill Dr, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 3 min drive - 3.7 km
  • University of Tennessee - 7 min drive - 8.0 km
  • Knoxville Convention Center - 7 min drive - 10.6 km
  • Thompson–Boling Arena - 8 min drive - 11.0 km
  • Neyland Stadium - 8 min drive - 11.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Waffle House - ‬2 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Aubrey's - ‬6 min walk
  • ‪Denton's - ‬15 min walk
  • ‪Twin Peaks - ‬10 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Hotel near University of Tennessee
At Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG, you can look forward to a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Multilingual staff, a vending machine, and an elevator
  • A front-desk safe, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 90 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and free newspapers.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with hair dryers and shampoo
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,064 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill by IHG

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

As of 2025/9/3, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG on 2025/9/7 start from NT$2,971, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG located?

Located in Bearden, this hotel is within 3 mi (5 km) of Bearden Antique Mall, Tennessee River, and West Town Mall. West Hills Tennis Center and Regal Cinebarre West Town Mall are also within 3 mi (5 km).

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Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 724 reviews
Rating 8 - Good. 188 out of 724 reviews
Rating 6 - Okay. 53 out of 724 reviews
Rating 4 - Poor. 26 out of 724 reviews
Rating 2 - Terrible. 15 out of 724 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and good breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and friendly, everything was clean, and the atmosphere was peaceful and comfortable — exactly what we were looking for. We truly enjoyed our stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and smelled nice. It was spacious and four people had plenty of room to move around. Bed was very comfortable. Will definitely book again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The place is very clean. The staff was knowledgeable and friendly. The complimentary breakfast was great. Fresh and hot food with a great selection. Coolest part was their pancake machine. And definitely try the orange infused water. It was a great experience and we will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay – friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in May 2025

10/10 Excellent

Andrzej

O
Stayed 3 nights in Jun 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this place. No complaints. This is my "GO-TO" sleepover when in town!
Stayed 1 night in May 2025

10/10 Excellent

Tara

Clean. Great breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, rooms were clean, and beds were very comfortable. Had good options for breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Kennith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening and night clerk were both great.
Stayed 1 night in May 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean, comfortable place to stay with easy access to UT rec athletics fields.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel. It's very clean and convenient to the hospital where we were visiting our grandson.
Stayed 1 night in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

The whole experience from the greeting upon arrival to the comfortable bed and cleanliness was exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right off I-75. The staff is super friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Ginnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Liked: Cleanliness
Love this place
Stayed 1 night in Jun 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk at check-in was very friendly. And the breakfast was amazing. There was biscuits and gravy, bacon, scrambled eggs, hash, brown potatoes, and a bunch of cold stuff. I travel to a lot of places and most of them don’t have breakfast this good.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest holiday inn I’ve been to
Stayed 1 night in Apr 2024

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 2 nights in Feb 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. I stay here often.
Stayed 1 night in Mar 2025

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel with friendly staff
Stayed 2 nights in May 2024