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Hotel Kaiserhof

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Luxury
5.0 star property
9.8

Exceptional

Mountain sanctuary with ski access

Alpine adventures await with ski-in/ski-out access to pristine slopes. Afterward, the PanoramaSpa offers rejuvenating Ayurvedic treatments for tired muscles. Evenings feature culinary delights across five restaurants, with après-ski drinks at two stylish bars to complete your mountain day.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is NT$20,383
NT$22,679 total
includes taxes & fees
May 21 - May 22
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About this property

Hotel Kaiserhof

  • Luxury family-friendly hotel in the mountains, remodeled in 2020
  • Free cooked-to-order breakfast, a poolside bar, and a terrace are just a few of the amenities provided at Hotel Kaiserhof. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski passes. Treat yourself to a body wrap, a sports massage, or thalassotherapy at PanoramaSpa & Spa PurPur, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Enjoy the gym, as well as activities like hiking/biking and snowshoeing. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
    • Free self parking and valet parking
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and babysitting (surcharge)
    • Bicycle tour information, tour/ticket assistance, and a front-desk safe
  • Room features
  • All 52 individually furnished rooms boast comforts such as premium bedding and first-run movies, as well as perks like pillow menus and air conditioning.
  • Other amenities include:
    • Childcare services and free infant beds
    • Hypo-allergenic bedding, down comforters, and day beds
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with satellite channels and first-run movies
    • Balconies or patios, separate sitting areas, and CD players

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2 indoor pools, outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
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  • Pool
  • Spa
  • Pet friendly
  • Kids pool
9.4 out of 10, Exceptional, 211 reviews
The price is NT$8,527
NT$9,748 total
includes taxes & fees
Jun 9 - Jun 10
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 360 per room (one-way)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 14 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Frequently asked questions

Does Hotel Kaiserhof have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Hotel Kaiserhof?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof on 2026/5/21 start from NT$20,383, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kaiserhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 35 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Kaiserhof?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Kaiserhof?

Check-out is at 11 AM.

Does Hotel Kaiserhof provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 360 per room applies.

Where is Hotel Kaiserhof located?

Located in the mountains, this ski-in/ski-out hotel in Ellmau is within 1 mi (2 km) of Bergdoktorhaus and Hartkaiser Gondola and close to winter sports such as cross-country skiing and skiing lessons. Ellmau Ski Resort and Village and Astbergbahn are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

10

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Beautiful location. Vegetarian menu option not recommendable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
… it was perfect …
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nas pobyt v hotelu byl ve vsem perfektni.Chvalime k nam srdecny pristup a ochota majitelu hotelu.Radi se tam vratime.Priroda je krasna s velkou moznosti vyletu,ktere jsme tez uskutecnili.Pozdravujeme timto hostitele.Hlavacovi
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Abdulaziz

Stayed 3 nights in May 2025
Verified

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Best

Stayed 5 nights in Feb 2022
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019