Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Property class: 2.5

Choose dates to view prices

Near St Jacobs Farmers Market, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG provides a free breakfast buffet, a terrace, and laundry facilities. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is NT$3,534
NT$4,153 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

A modern bathroom with a toilet, sink, and shower.

Standard Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(22 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and artwork on the walls.

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Suite, Multiple Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(73 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Jetted Tub

A modern hotel room with a large bed, a fireplace, a sitting area with a yellow chair, a desk, and a bathroom with a bathtub.

Suite, 1 King Bed, Jetted Tub

8.4 out of 10
Very good
(9 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk, a chair, a TV, and a decorative wall piece.

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

A modern hotel room with a kitchenette, a bed, a desk, and a TV.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(27 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Standard Room

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A modern bathroom with a bathtub, shower, toilet, and towel rack.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(114 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

2 Queen Standard

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

2 Queen Standard Access

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free wired internet
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About the neighborhood

Located in Township of Woolwich, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG is in the city center and near a train station. Waterloo Central Railway and Waterloo Central Railway are local attractions and those in the mood for shopping can visit St Jacobs Farmers Market and St. Jacobs Outlets. Earth Sciences Museum and Perimeter Institute for Theoretical Physics are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and snowshoeing. Visit our Township of Woolwich travel guide
Map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9

What's nearby

  • A river running through a town with a bridge, surrounded by dense greenery.
    St Jacobs Farmers Market
    3 min walk - 0.3 km
  • St. Jacobs Market District Visitor Information Centre
    1 min walk - 0.1 km
  • St. Jacobs Outlets
    2 min walk - 0.2 km
  • St. Jacobs Country Playhouse
    3 min walk - 0.3 km
  • Waterloo Central Railway
    5 min walk - 0.5 km

Getting around

  • Kitchener Station
    14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    24 min drive

Restaurants

  • Cheesy Busy Wheel
    6 min walk
  • Dairy Queen
    3 min drive
  • Tim Hortons
    20 min walk
  • Jack's Family Restaurant
    1 min walk
  • Starbucks
    5 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

  • Hotel near St Jacobs Farmers Market
  • A free breakfast buffet, a terrace, and laundry facilities are just a few of the amenities provided at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
  • Other perks at this hotel include:
    • An indoor pool along with a splash pad
    • Free self parking
    • RV/bus/truck parking, a banquet hall, and multilingual staff
    • A front-desk safe, a vending machine, and a computer station
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 103 individually furnished rooms feature perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
    • Bathrooms with designer toiletries and hair dryers
    • 42-inch LED TVs with premium channels
    • Refrigerators, microwaves, and free infant beds

Similar properties

Terrace/patio
Homewood Suites by Hilton Waterloo/St. Jacobs
Township of Woolwich
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,000 reviews
The price is NT$3,524
NT$4,141 total
includes taxes & fees
Sep 27 - Sep 28
Homewood Suites by Hilton Waterloo/St. Jacobs
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CAD 25.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

As of 2026/9/18, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG on 2026/10/18 start from NT$3,534, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG located?

Located in the heart of Township of Woolwich, this hotel is within a 5-minute walk of St. Jacobs Market District Visitor Information Centre and St Jacobs Farmers Market. St. Jacobs Outlets and St. Jacobs Country Playhouse are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 789 out of 1302 reviews
Rating 8 - Good. 326 out of 1302 reviews
Rating 6 - Okay. 111 out of 1302 reviews
Rating 4 - Poor. 36 out of 1302 reviews
Rating 2 - Terrible. 40 out of 1302 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and amazing service from the staff!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, Staff were helpful and breakfast was delicious.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. It is clean, the staff are friendly, and the breakfast was great! Would stay there again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean lots of parking breakfast great staff awesome
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel so close to the market!! Breakfast was great!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hot breakfast
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and good service
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and looked like it had recently been renovated. The staff was very friendly and helpful. The breakfast was amazing. Will definitely stay there again.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The breakfast was great with good choices available.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial staff. Breakfast was hot and enjoyable. We have stayed here a few times now and have never been disappointed.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming. Rooms were spotless. Wifi connection good. Breakfast was amazing and we enjoyed the freshly cooked breakfast. Will visit again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and well kept. The staff was very nice and helpful. The breakfast was good as well. This was our first visit to this location and it won’t be our last.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas were clean. Friendly staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, clean and modern. Pool area had a kids water spray and water bucket dump. Breakfast was very good and ample choices.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights, the room was very nice, the renovated bathroom with walk in shower was great. Check in staff were very friendly and efficient. Breakfast had a nice variety of food to choose from.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, room was very clean so was the hotel lobby staff was very friendly and parking was free.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, friendly staff, great breakfast, easy parking
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, cheerful and kind. Room was clean. Pool was fun for the kids. It was nice that breakfast went till 10:00 for those who sleep in. Only downside was the parking was limited and difficult.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful and comfortable room. The location was excellent. Walking distance to St Jacob's market.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good breakfast. Good location for St. Jacobs market.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Very pleasant staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and good breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. The breakfast was good and the staff was helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
So very close to wonderful Family restaurant!
Stayed 1 night in Jun 2026