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Mare Paphos

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Mare Paphos

Seasonal outdoor pool, pool umbrellas, sun loungers
4 bars/lounges, poolside bar
Luxury Suite Sea View/Pool View | Beach/ocean view
4 bars/lounges, poolside bar
Family Room Sliding Door Sea View | Beach/ocean view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Parking included
  • Spa
The current price is NT$12,768
NT$13,917 total
includes taxes & fees
Jul 19 - Jul 20

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Room Sliding Door Inland View

Family Room Sliding Door Inland View | 1 bedroom, in-room safe, desk, soundproofing

Family Room Sliding Door Inland View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 10 Ping (33 square meters)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite Sea View

Junior Suite Sea View | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 10 Ping (33 square meters)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room Sliding Door Sea View

Family Room Sliding Door Sea View | 1 bedroom, in-room safe, desk, soundproofing

Family Room Sliding Door Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 10 Ping (33 square meters)
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite Limited Sea View

1 bedroom, in-room safe, desk, soundproofing

One Bedroom Suite Limited Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 13 Ping (43 square meters)
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Two Bedroom Suite Inland View

1 bedroom, in-room safe, desk, soundproofing

Two Bedroom Suite Inland View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Hair dryer
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Luxury Suite Swim Up Sea View

Luxury Suite Swim Up Sea View | Living area | Flat-screen TV

Luxury Suite Swim Up Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 13 Ping (43 square meters)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Sea View

One Bedroom Suite Sea View | 1 bedroom, in-room safe, desk, soundproofing

One Bedroom Suite Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room Sea View

Double Room Sea View | Beach/ocean view

Double Room Sea View

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 8 Ping (26 square meters)
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite Inland View

Luxury Suite Inland View | 1 bedroom, in-room safe, desk, soundproofing

Luxury Suite Inland View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Inland View

Double Room Inland View | 1 bedroom, in-room safe, desk, soundproofing

Double Room Inland View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room with Limited Sea View

1 bedroom, in-room safe, desk, soundproofing

Double Room with Limited Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 8 Ping (26 square meters)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Suite Swim Up Sea View

One Bedroom Suite Swim Up Sea View | 1 bedroom, in-room safe, desk, soundproofing

One Bedroom Suite Swim Up Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 13 Ping (43 square meters)
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite Inland View

1 bedroom, in-room safe, desk, soundproofing

One Bedroom Suite Inland View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Luxury Suite Sea View/Pool View

Luxury Suite Sea View/Pool View | 1 bedroom, in-room safe, desk, soundproofing

Luxury Suite Sea View/Pool View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • Beach view
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Kissonergas Av., Kissonerga, Paphos District, 8064

What's nearby

  • Coral Bay Beach - 5 min drive - 4.5 km
  • Laourou Beach - 6 min drive - 5.3 km
  • Tombs of the Kings - 11 min drive - 7.9 km
  • Pafos Zoo - 13 min drive - 10.9 km
  • Paphos Harbour - 14 min drive - 10.2 km

Getting around

  • Paphos Intl. Airport (PFO) - 30 min drive

Restaurants

  • ‪Sea You Beach Bar - ‬3 min walk
  • ‪Seriani - ‬3 min drive
  • ‪Ithaki Amusement Park - ‬3 min drive
  • ‪Ocean Basket - ‬2 min drive
  • ‪Phidias Tavern - ‬2 min drive

About this property

Mare Paphos

Luxury eco-certified hotel near Coral Bay Beach
You can look forward to a free breakfast buffet, a poolside bar, and a playground at Mare Paphos. Treat yourself to a body treatment, a facial, or a massage at Aegeo Spa, the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as 4 bars and a gym.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, massage treatment rooms, and an elevator
  • Smoke-free premises, a front-desk safe, and a 24-hour front desk
Room features
All 327 rooms boast comforts such as furnished patios and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and mini fridges

All inclusive details

All-inclusive room rates at Mare Paphos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Greek, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 4 and April 25.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mare Paphos Hotel
Mare Paphos Kissonerga
Mare Paphos Hotel Kissonerga
Atlantica Mare Village Paphos
Atlantica Mare Village Paphos All Inclusive

Frequently asked questions

Does Mare Paphos have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Mare Paphos?

As of 2025/7/16, prices found for a 1-night stay for 2 adults at Mare Paphos on 2025/7/19 start from NT$12,768, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mare Paphos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mare Paphos?

Self parking is free at this property.

What time is check-in at Mare Paphos?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mare Paphos?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Mare Paphos?

Some rate plans available at this hotel are all-inclusive.

Where is Mare Paphos located?

Situated in Kissonerga, this luxury hotel is within 3 mi (5 km) of Coral Bay Beach, Laourou Beach, and Maa-Paliokastro Archaeological Site. Paphos Harbour and Saint Neophytos Monastery are also within 6 mi (10 km).

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Mare Paphos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 63 reviews
Rating 8 - Good. 11 out of 63 reviews
Rating 6 - Okay. 7 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent brand new family-friendly hotel
Stayed 7 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! The staff were fantastic particularly the kids and baby club and the restaurant. We'd go back in a heartbeat!
Stayed 7 nights in Nov 2024

10/10 Excellent

Shem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel with plenty of places to relax. The food is good and the staff is extraordinary.
Stayed 6 nights in Jul 2024

10/10 Excellent

Muneer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stuff are amazing very clean hotel the food is very goof the pools are big and clean highly recommend for families
Stayed 4 nights in Jul 2024

10/10 Excellent

Dror

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Had a wonderful vacation
Stayed 6 nights in Aug 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent, friendly staff, very clean and modern.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely relaxed stay to mark the end of our two year stint in Cyprus. Kids club was a great benefit and the food was lovely. Despite being a busy time of year the hotel had a quiet feel to it which served us well as a family.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely revisit

Wonderful hotel for families. Night entertainment tailored for kids. Very spacious rooms and amazing food
Stayed 7 nights in Aug 2022

4/10 Poor

Reem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad experience

We booked all inclusive for two nights and it did not say anywhere that two restaurants out of three are only included if you book more than three nights !! We ended up eating at the same restaurant for the entire stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Andry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excelent
Stayed 3 nights in Aug 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Awesome hotel, literally feels like a village, you can always find a spot that isn’t crowded, and there are plenty of stuff for children plus the food is great. Will definitely comeback.
Stayed 4 nights in Aug 2023

10/10 Excellent

Kulvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at the hotel and had an even better experience this time round. Room upgraded on arrival and excellent service from start to finish. Splash park is a great addition and is away from the busy pool area meaning it is a lot quieter. I would definitely say that this hotel is a good option for all but would especially recommend for young families. Thank you to the staff for providing such a great experience!
Stayed 7 nights in Apr 2024

10/10 Excellent

Yizhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple and a baby

Create team, cleaned rooms and great conditions
Stayed 4 nights in May 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Beautiful property, the staff was awesome. They were so helpful David, Nata, Laura, Hamor (hope I got Hamors name right)..they were all very good, the service was excellent. Food very good, the scenery is amazing and was impressed with the cleanliness. Thank you all
Stayed 2 nights in Oct 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
In general the hotel was good. However the water park was not properly monitored at the top of the slides and my grandson was badly injured and ended up in hospital due to children going down too close behind him. Also the marble around the pools was very slippery and the children were sliding around and were injured. Attention needs to be given to these areas.
Stayed 12 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious and the choice was extensive. The staff were efficient, professional and friendly. A special mention to Rositea who is the lovely waitress in the buffet area and looked after us very well. We enjoyed most of the entertainment and our Grandchildren loved the kids club. We stayed in a two room suite overlooking the main pool area. First impressions were of a stylish and spacious accommodation. The beds were very comfortable, but there was no comfortable additional seating. The twin bedroom had literally two beds, a small table and TV, no drawers or chairs or anywhere to put things. There were 3 wardrobes (containing only 12 coat hangers in total) and 2 small drawers in the rest of the suite. On the surface everything looked clean but there were dust balls in the corners and dusty sock and slippers from past occupants under the bed. We were there during the Easter school holidays which was very busy and noisy. Considering the number of rooms the public spaces are quite compact, the sun loungers around the pool are very close together. The quiet pool and adult pool areas are small. Compared to the hotels either side which have nice open garden areas and a chance to sit with a view of the sea and be quiet, the Atlantica Mare hotel is not somewhere to go if you like a peaceful holiday. We wouldn't go again on our own, but our Grandchildren loved it.
Stayed 7 nights in Apr 2025

6/10 Okay

Elliott

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was good with an ideal location. Most of the guest were all inclusive and so not all inclusive guest did not get correct measures of drinks with beer being served in small cardboard cups and charging for a pint. Evening entertainment was poor and not space in the Terrance bar.
Stayed 6 nights in Oct 2023

8/10 Good

Yiota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Child friendly and modern spaces

The hotel was brand new with modern furniture and spaces and it was very clean. The breakfast was also very good with a large variety of choices for everyone. Also the hotel has really nice restaurants but you need to book in advance so keep that in mind. Lastly, the hotel is really child friendly with kids clubs and a large water park! However we had to book in advance for the kids club and the parent couldn’t stay with the child (it was a drop off)- wish this policy changes as the children wouldn’t always stay without a parent there :) Overall we really enjoyed our stay!
Beach path in front of the hotel
Burger bar restaurant at the hotel
Beach path in front of the hote
Stayed 2 nights in Apr 2023

8/10 Good

Sonia

Liked: Staff & service, amenities, property conditions & facilities
Great hotel for families with young children. Good selection of food and restaurants. Friendly helpful staff. A couple of negatives the rooms weren’t cleaned properly constantly asking for clean towels, same smears on the bathroom mirror all week. The cleaner would leave the bin bag on top of the bin for us to put in ourselves, certain cleaners just don’t seem to care. Be prepared to do the sun bed run everyday queuing starts at 7.50 another major issue is trying to get fresh beach towels having to que at the spa that doesn’t open until 10am to replace them. It’s a beautiful hotel that just needs to address a few issues. All in all we were a family of 11 and really enjoyed our weeks stay and would definitely return in the future.
Stayed 7 nights in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Actually a lovely hotel and brand new feel to entire hotel and rooms super quiet and comfortable. Food was quality and a good range. My only issue is unfortunately (I know this is a family hotel) but there were a lot of kids just everywhere. Although there is a water park it didn’t really keep all the kids away. If this was a couples / adults only hotel I’d be amazing (just for what I personally wanted) but on the other hand, perfect for families. Not really close to any decent beach, walkable one is a very small cove can’t really be classed as a beach. Staff really good, overall service was excellent.
Stayed 7 nights in Jul 2023

6/10 Okay

Chris

Nice hotel but too busy.

Hotel was in generally a good condition but some issues with pool lights hanging off in the pool, tiles coming off etc. Hotel was extremely busy, had a to wait to find tables for breakfast etc. Also some of the staff were often arguing and shouting at other staff. did inform the hotel but no follow up. Amazing views from our sea view room and the children loved the slides which were great, best part of the hotel.
Stayed 7 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel - beyond expectation

The hotel was amazing. Over our expectations. The kids enjoyed the pools, the splash area with all slides. The food was great. The activities in the pool were amazing. The rooms were nicely decorated and the beds were very comfortable. There are many activities and shows in the evenings as well. All was very nice. in front of the hotel, there's a supermarket with everything you need. The only problem we had was having ants in our room every evening. That was a little annoying. My kid even found some on her pillow. Except for that, everything was perfect.
Stayed 5 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible service

Genuine 5 star service and comfort, super clean everywhere and friendly staff. We stayed bed and breakfast, the food was excellent, as a veggie I often stuggle to find it difficult when on holiday to maintain a healthy balance. We used the spa for massages, let me tell you it was the best massage I've ever had, outstanding. There was a gym and a beautiful indoor swimming pool, we didn't use either but they looked fantastic. We travelled with our 2 autistic children, the youngest went missing for a 10 minutes after a miscommunication between myself and my husband, each thinking the other had him, the staff sprung into action and helped locate him quickly, they checked on us after and helped us a lot during our stay. On our last night my husband developed cellulitis (we had assumed it was a flare of his gout), the hotel staff called a dr and he was taken to hospital where he was treated. The reception staff ensured we had a late check out on the house, and looked after us very well during our last few hours there, always checking if we needed anything. The pools are lovely, a bit of something doe everyone. Honestly can't think of a bad thing to say about our entire stay. We will 100% be back, and recommending it to everyone we know.
Stayed 5 nights in Mar 2024

6/10 Okay

Kulvinder

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This was our first stay here and overall the experience was not too bad however certain things could have been better. The hotel itself is nice and fits the 5 star star status with nice pools and great water park for kids. The food in the buffet had a great selection and was of good quality. The main issue with this hotel was the level of service which i would definitely not class as 5*. Rooms are not cleaned properly and things like water are not replaced meaning you are stuck refilling the same 2 water bottles for your entire stay. Service during the meals was very hit and miss with staff standing around rather offering things like water as standard. We had our 2 year old with us and the process to book into kids club was so overly complicated we gave it a miss in the end. I would suggest trying to book into the restaurants as soon as you arrive as we were unable to get anything at all. As previously stated the facilities are lovely but the quality of service from SOME of the staff (the reception staff were very helpful when required) in the end we did enjoy our stay but expected more when staying in a 5 star resort.