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艾雅飯店的評分

3 out of 5
艾雅飯店
Ayre Road, Kirkwall, Scotland

評論

8.6

有夠讚

10 分，有夠讚；101 則評論中有 48 則" "
8 分，不錯哦；101 則評論中有 40 則" "
6 分，一般般；101 則評論中有 8 則" "
4 分，不太好；101 則評論中有 5 則" "
2 分，很糟糕；101 則評論中有 0 則" "

9.2/10

整潔度

9.0/10

員工素質

7.8/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Margaret

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 5 晚

8/10 不錯哦

Susan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Reception wasn’t very friendly, I felt like the person didn’t want to be bothered. Very unwelcoming, no smile, grumpy.
於 2024 年 5 月住了 2 晚

4/10 不太好

Margaret

不喜歡：員工素質
於 2024 年 5 月住了 3 晚
Nitin 於 2024年5月17日回覆
Dear Guest ,Kindly share your experience so that we can take appropriate measures to improve.RegardsNitin Gupta

10/10 有夠讚

jarvie

喜歡：整潔度、設施服務和住宿環境和硬體
Room was perfect. View from the room looking over the harbour. The staff were friendly and welcoming. The food was amazing and the portions were large. No skimping on anything. Breakfast was really good and no pressure to rush. Will definitely recommend and return to this hotel if we can come back to Orkney. A big thank you to all the staff that looked after us.
於 2024 年 5 月住了 1 晚
Nitin 於 2024年5月12日回覆
Dear Guest, Thank you for choosing to stay at Ayre Hotel and we appreciate you sparing your valuable time to post feedback of your recent stay .My team and I are overjoyed to know that you were happy with all your experience. Please be informed that we have noted your feedback on the bed linen . Looking forward to see you again.Regards Nitin Gupta Hotel Manager

10/10 有夠讚

Lucy

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The Ayre Hotel has a great location to central Kirkwall. Easy drive to the various points of interest on Orkney. Beautiful view, exceptional restaurant, congenial bar.
於 2024 年 4 月住了 2 晚
Nitin 於 2024年5月12日回覆
Dear Guest, We thank you for a fabulous review. It was our pleasure to have you as our guest .We hope to see you again. Regards, Nitin Gupta Hotel Manager

8/10 不錯哦

Ben D

Hotel badly needs a face lift!
於 2024 年 4 月住了 4 晚
Nitin 於 2024年5月12日回覆
Dear Guest, We thank you for a review and your suggestion is well considered .We hope to see you again. Regards, Nitin Gupta Hotel Manager

8/10 不錯哦

Kenneth

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Can’t beat the location
於 2024 年 4 月住了 1 晚
Nitin 於 2024年5月12日回覆
Dear Guest, We thank you for a fabulous review. It was our pleasure to have you as our guest .We hope to see you again. Regards, Nitin Gupta Hotel Manager

4/10 不太好

David

不喜歡：員工素質和住宿環境和硬體
Dont bother with this place unless you really need the feel of Motel 6. The Albert is but, much better hotel.
於 2024 年 4 月住了 1 晚
Nitin 於 2024年5月17日回覆
Dear Guest, Thank you for taking out time to post your feedback and my sincere apologies on your bad experience in our hotel. Request you to kindly share the experience so that we can take appropriate measures to improve .RegardsNitin Gupta

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 7 晚
Nitin 於 2024年5月12日回覆
Dear Guest, We thank you for a fabulous ratings. It was our pleasure to have you as our guest .We hope to see you again. Regards, Nitin Gupta Hotel Manager

8/10 不錯哦

Raymond

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Clean friendly safe enjoyyvisit
於 2024 年 3 月住了 3 晚
Nitin 於 2024年3月31日回覆
Dear Guest , Thank you for taking the time to share your feedback.We greatly appreciate your kind words and are delighted to hear about your satisfactory experience. We look forward to welcoming you back in the future. Regards Nitin Gupta Hotel Manager

10/10 有夠讚

ANNE

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had an extremely comfortable stay here for 4 nights. Lovely clean room. Superb food and service in restaurant. Would highly recommend this hotel.
於 2024 年 3 月住了 4 晚
Nitin 於 2024年3月31日回覆
Dear Guest, Thank you for choosing to stay at Ayre Hotel and we appreciate you sparing your valuable time to post feedback of your recent stay .My team and I are overjoyed to know that you were happy with all aspects of your experience. Regards Nitin Gupta

10/10 有夠讚

Garry

於 2024 年 3 月住了 2 晚
Nitin 於 2024年3月31日回覆
Dear Guest , Thank you for taking the time to share your feedback. We look forward to welcoming you back in the future. Regards Nitin Gupta Hotel Manager

10/10 有夠讚

GRANT

商務旅客
喜歡：住宿環境和硬體
Great location not far from the ferry terminal.
於 2024 年 1 月住了 1 晚
Nitin 於 2024年3月12日回覆
Dear Guest, We thank you for a fabulous review. It was our pleasure to have you as our guest .We hope to see you again. Regards, Nitin Gupta Hotel Manager

8/10 不錯哦

Lorna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

orla

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Neil

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Eamonn

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good food
於 2023 年 12 月住了 2 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel and staff were great
於 2023 年 10 月住了 1 晚
Nitin 於 2023年11月14日回覆
Dear Guest , Thank you for taking the time to share your feedback. We look forward to welcoming you back in the future. Regards Nitin Gupta Hotel Manager

10/10 有夠讚

Martin and Norma

喜歡：整潔度、員工素質和住宿環境和硬體
Very comfortable Hotel, clean, warm an friendly staff. Will definitely be back.
於 2023 年 10 月住了 2 晚
Nitin 於 2023年10月29日回覆
Dear Guest , Thank you for taking the time to share your feedback.We greatly appreciate your kind words and are delighted to hear about your satisfactory experience. We look forward to welcoming you back in the future. Regards Nitin Gupta Hotel Manager

10/10 有夠讚

Susan

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Easy parking and check in. Staff were very friendly.
於 2023 年 10 月住了 4 晚
Nitin 於 2023年10月29日回覆
Dear Guest , Thank you for taking the time to share your feedback.We greatly appreciate your kind words and are delighted to hear about your satisfactory experience. We look forward to welcoming you back in the future. Regards Nitin Gupta Hotel Manager

10/10 有夠讚

richard

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property is going through some renovation. They have a little bit more to complete. It's looking good and it did not effect our stay in the least bit. The hotel is close to fuel, groceries and a distillery. My recommendation is to stay in their apartments.
於 2023 年 10 月住了 2 晚
Nitin 於 2023年10月29日回覆
Dear Guest , Thank you for taking the time to share your feedback.We greatly appreciate your kind words with suggestions and are delighted to hear about your satisfactory experience. We look forward to welcoming you back in the future. Regards Nitin Gupta Hotel Manager

10/10 有夠讚

Patricia

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Helpful, friendly staff. Lots of variety in breakfast buffet.
於 2023 年 9 月住了 2 晚
Nitin 於 2023年10月2日回覆
Dear Guest,We thank you for sparing your valuable time for the to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us.RegardsNitin GuptaHotel Manager

10/10 有夠讚

Aileen

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was wonderful to have the additional space an apartment provided. The easy parking allowed a stress free return home after a stressful day of driving on the left hand side of the road! The location is perfect.
於 2023 年 9 月住了 4 晚
Nitin 於 2023年9月24日回覆
Dear Guest,Thank you for your fabulous feedback. Looking forward to see you again.RegardsNitin GuptaHotel Manager

8/10 不錯哦

John

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very pleasant stay
Clean and friendly. The shower could do with an upgrade thouh.
於 2023 年 9 月住了 1 晚
Nitin 於 2023年9月24日回覆
Dear Guest,Thank you for your feedback and your suggestions will be well considered. Looking forward to see you again.RegardsNitin GuptaHotel Manager

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean- friendly
於 2023 年 8 月住了 2 晚
Nitin 於 2023年9月24日回覆
Dear Guest,Thank you for your response. Looking forward to see you again.RegardsNitin GuptaHotel Manager

10/10 有夠讚

Rose，Brooklyn

於 2023 年 8 月住了 1 晚
Nitin 於 2023年9月24日回覆
Dear Guest,Thank you for your response. Looking forward to see you again.RegardsNitin GuptaHotel Manager

6/10 一般般

Carol

情侶出遊, 家庭旅遊
喜歡：整潔度
The Ayre hotel was fine and functional. The room was clean with basic amenities and a somewhat hard bed. The shower was nice and strong. The staff were busy but helpful when needed.
於 2023 年 8 月住了 2 晚
Nitin 於 2023年9月24日回覆
Dear Guest,Thank you for your feedback. Looking forward to see you again.RegardsNitin GuptaHotel Manager

10/10 有夠讚

Christine

於 2023 年 8 月住了 1 晚
Nitin 於 2023年9月24日回覆
Dear Guest,Thank you for your response. Looking forward to see you again.RegardsNitin GuptaHotel Manager

6/10 一般般

Rose，Brooklyn

Room was located far from elevator, and several flights of stairs had to be navigated with heavy bags. Staff should have asked in advance if this was OK given one’s physical abilities.
於 2023 年 8 月住了 1 晚
Nitin 於 2023年8月20日回覆
Dear Guest, Thank you for your positive review and your suggestion will be well considered . Looking forward to see you soon again. Regards Nitin Gupta Hotel Manager

8/10 不錯哦

Allan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel, centrally located with good food
We enjoyed this hotel very much - very efficient and pleasant staff, nice large room and very clean. It's opposite the harbour and our room overlooked this so we had a great view. We also dined there twice - the food was very good and highly recommended. Bar a little noisy and brash for us but a nice range of whiskies and local real ale on draught. Overall a great place to stay in Kirkwall and would happily stay there again.
於 2023 年 7 月住了 3 晚
Nitin 於 2023年8月20日回覆
Dear Guest, Thank you for your positive review . Looking forward to see you soon again. Regards Nitin Gupta Hotel Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Nitin 於 2023年8月20日回覆
Dear Guest, Thank you for your positive review . Looking forward to see you soon again. Regards Nitin Gupta Hotel Manager

8/10 不錯哦

TIMOTHY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Tim and Maureen at the Ayre Hotel, Kirkwall.
A very good room overlooking Kirkwall Bay with a large, comfortable double bed. With the hot weather during our stay the room was uncomfortably stuffy during the day. This was not helped by the only opening windows being restricted toplights. The only meal we had was dinner on our final night, which was excellent. Service all round was faultless and very friendly. The room and all public areas of the hotel wer very clean but, sadly, there was no bath mat (readily supplied)or worse, no toilet brush in the room. Would be very happy to stay again.
於 2023 年 6 月住了 7 晚
Nitin 於 2023年8月20日回覆
Dear Guest, Thank you for your positive review and your suggestion will be well considered . Looking forward to see you soon again. Regards Nitin Gupta Hotel Manager

10/10 有夠讚

Virginia

喜歡：整潔度、員工素質和住宿環境和硬體
This is as central a location to Kirkwall as it gets. I booked this hotel as my accommodation for a three day Orkney tour, and it provided exactly what I needed. The room was clean, the bed was very comfortable, it was quiet, and the wi-fi was good.
於 2023 年 7 月住了 2 晚
Nitin 於 2023年8月20日回覆
Dear Guest, Thank you for your positive review . Looking forward to see you soon again. Regards Nitin Gupta Hotel Manager

6/10 一般般

Nigel

情侶出遊
喜歡：整潔度
Normal bland hotel room seen the world over, clean, plenty of free parking, good location, good breakfast, restaurant good burger fish and chips steak pie options etc. Building work prevented access to lounge bar. Staff were polite and helpful but not very cheerful or happy maybe that is the Orcadian way.
於 2023 年 6 月住了 4 晚
Nitin 於 2023年8月20日回覆
Dear Guest, Thank you for your positive review . Looking forward to see you soon again. Regards Nitin Gupta Hotel Manager

10/10 有夠讚

Nitin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚
Nitin 於 2023年8月20日回覆
Dear Guest, Thank you for your positive review . Looking forward to see you soon again.Regards Nitin Gupta Hotel Manager

8/10 不錯哦

alasdair

於 2023 年 6 月住了 1 晚

8/10 不錯哦

Terje

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Henry

於 2023 年 6 月住了 3 晚

10/10 有夠讚

Linda

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very nice accommodations in the building behind the hotel. We had a suite that was very comfortable. The actual hotel is still under renovation, so looks are deceiving. The scaffolding and interior work by the main desk make the entrance look a bit “iffy”, but the restaurant and bar are fine. The staff was very helpful, friendly and accommodating.
於 2023 年 5 月住了 3 晚

8/10 不錯哦

KEVIN

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff was amazing. They were very polite and friendly and quite helpful. They went out of their way 3 times to make sure we received a table for dinner even though we did not have a reservation. The hotel was under renovation/construction while we were there. Again, staff and workers were very polite and accommodating.
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Amanda

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great location, wonderful staff and delicious food. Hotel is undergoing renovations but that didn’t interfere with our stay. Would definitely return
於 2023 年 5 月住了 3 晚

6/10 一般般

John

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is currently undergoing renovations but it did not bother us at all during our stay. Let’s start with the positives: - Conveniently located in Kirkwall and walking distance to most shops and restaurants including an Aldi and Tesco. - The food at the restaurant for dinner was delicious and the service was good considering how busy they are and the staffing levels (the self-serve breakfast was just ok) - Ample parking in front of the hotel and in the immediate surrounding areas - Friendly staff with excellent suggestions for things to see beyond the tourist “standards” Now for the not so good: - If you are reasonably tall (6’0” or taller) the double beds will not fit you and the bedding also reflects that. The room wouldn’t have fit a larger bed but it still makes sleeping a challenge. - There are several bars nearby so expect to be woken up after closing time by loud groups of people coming back to their rooms, yelling in the hallways and slamming their doors repeatedly - The price was rather steep but I understand this is about supply and demand If I return to the Orkney mainland I will probably look to stay elsewhere, likely outside of Kirkwall, as I simply could not get a good nights sleep.

10/10 有夠讚

Adam

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is under reconstruction at the moment. but the hotel staff are excellent
於 2023 年 3 月住了 1 晚
Nitin 於 2023年4月3日回覆
Dear Guest, Thank you for your positive feedback.We are in the process of refurbishments that will see a great improvement in all areas of the hotel including the rooms, reception, restaurant and bar. Regards Nitin Gupta Hotel Manager

8/10 不錯哦

Ian

於 2023 年 2 月住了 3 晚
Nitin 於 2023年4月3日回覆
Dear Guest,Thank you for your ratings.It was great seeing you having such a good time. We are pleased you enjoyed your stay and food. We take great pride in our hospitality and we are pleased to hear that our guests have been looked after well.We hope you get a chance to return soon.RegardsNitin GuptaHotel Manager

8/10 不錯哦

Hiu Fung

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 2 月住了 3 晚
Nitin 於 2023年4月3日回覆
Dear Guest,Thank you for your ratings.It was great seeing you having such a good time. We are pleased you enjoyed your stay and food. We take great pride in our hospitality and we are pleased to hear that our guests have been looked after well.We hope you get a chance to return soon.RegardsNitin GuptaHotel Manager

10/10 有夠讚

Norman

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 2 晚
Nitin 於 2023年2月19日回覆
Dear Guest, Thank you for your valuable feedback.It was pleasure to have you as our guest.Hope to see you again. Regards,Nitin GuptaHotel Manager

10/10 有夠讚

Norman

於 2023 年 1 月住了 2 晚
Nitin 於 2023年2月19日回覆
Dear Guest, Thank you for your valuable feedback.It was pleasure to have you as our guest.Hope to see you again. Regards,Nitin GuptaHotel Manager

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place! Excellent and Friendly Staff!!
The staff was xtrenely king and helpful! They really went over and beyond to make sure we were happy and taken care of. Such a great experience!
於 2022 年 11 月住了 1 晚
Nitin 於 2023年2月19日回覆
Dear Guest, Thank you for your valuable feedback.It was pleasure to have you as our guest.Hope to see you again. Regards,Nitin GuptaHotel Manager

10/10 有夠讚

Philip John

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very comfortable bed, and staff were friendly and efficient. Since the room was in an adjacent building to main, I was able to come and go as I needed without having to disturb reception.
Nitin 於 2023年2月19日回覆
Dear Guest, Thank you for your valuable feedback.It was pleasure to have you as our guest.Hope to see you again. Regards,Nitin GuptaHotel Manager

8/10 不錯哦

David

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nice hotel centrally located for my trip
於 2022 年 10 月住了 1 晚
Nitin 於 2023年2月19日回覆
Dear Guest, Thank you for your valuable feedback.It was pleasure to have you as our guest.Hope to see you again. Regards,Nitin GuptaHotel Manager