Due to my flight being missed i booked this hotel and upon arriving in the hotel , the receptionist did not explain much i had to prompts him !! upon arriving in my room they were cockroaches on the wall living their best life . Housekeeping was excellent however breakfast selection was not vast , very limited and there was a call called Joel K and he worked in the restaurant He was the worst it’s like he was forced to work , never greeted customer instead give me a look like i was dirt . However the older server who use to make me Hot chocolate was amazing .
This is hotel isn’t 5 or 4 * however i would say a good 3* and the location is also central ish .
It’s expensive for what you get but then remember you are in Congo !
Tanya
於 2024 年 1 月住了 2 晚
8/10 不錯哦
Emmanuel
2024年1月17日
Emmanuel
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Patricia
情侶出遊
2023年12月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Patricia
於 2023 年 12 月住了 4 晚
2/10 很糟糕
Marieke
商務旅客
2023年11月16日
不喜歡:員工素質
We arrived and there were no rooms. Reception said they had sent a cancellation via Expedia, but we never received it (and me getting asked to review the stay shows it was not sent). They offered little to no help to find another hotel (and it was 11pm!). Gladly the receptionist of the hotel next door helped us by phoning other hotels in the area.
Marieke
於 2023 年 11 月住了 4 晚
8/10 不錯哦
Gratien
2023年11月14日
Gratien
於 2023 年 11 月住了 1 晚
10/10 有夠讚
Ngidi
2023年11月6日
Ngidi
於 2023 年 11 月住了 2 晚
6/10 一般般
Medi Victoire
情侶出遊
2023年11月5日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Selton is a very clean hotel, super cleaning services and rooms.
However, the welcome staff provide confusions information, you pay double room but items in the room not aligned accordingly, you ask for a service one staff refuses another serves you kindly! This is crazy.
The hotel would be even better if they thought of gym and pool.