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布卡門灣全包渡假村

2.0 星級住宿

Buccament BAY ALL Inclusive

全包式住宿，有健身中心和按摩室/療程室

選擇日期，查看價格

布卡門灣全包渡假村的相片集

室外游泳池，提供日光浴躺椅
住宿正面 (夜晚)
豪華別墅, 1 間臥室, 花園景觀 | 客房景觀
住宿正面 (夜晚)
室外游泳池，提供日光浴躺椅

熱門設施服務

  • 健身房
  • 酒吧
  • 游泳池
  • 全包
  • 餐廳
  • 商務服務

客房選項

可用的客房篩選條件
顯示 9 間客房 (共 9 間)

顯示豪華別墅, 2 間臥室, 花園景觀的所有相片

豪華別墅, 2 間臥室, 花園景觀 | 露台/庭院

豪華別墅, 2 間臥室, 花園景觀

特色

私人休憩池
高畫質電視
2 間臥室
高級寢具
  • 37 坪 (122 平方公尺)
  • 可容納 6 人 (依實際入住人數計費)
  • 1 張特大雙人床和 2 張單人床

顯示別墅, 2 間臥室, 花園景觀的所有相片

室外游泳池，提供日光浴躺椅

別墅, 2 間臥室, 花園景觀

特色

私人休憩池
高畫質電視
2 間臥室
高級寢具
  • 37 坪 (122 平方公尺)
  • 可容納 5 人 (依實際入住人數計費)
  • 1 張特大雙人床和 2 張單人床

顯示豪華別墅, 1 間臥室, 海濱的所有相片

客房景觀

豪華別墅, 1 間臥室, 海濱

特色

私人休憩池
高畫質電視
獨立臥室
高級寢具
  • 23.89 坪 (79 平方公尺)
  • 海景
  • 可容納 3 人 (依實際入住人數計費)
  • 1 張特大雙人床

顯示豪華別墅, 1 間臥室, 花園景觀的所有相片

露台/庭院

豪華別墅, 1 間臥室, 花園景觀

特色

私人休憩池
高畫質電視
獨立臥室
高級寢具
  • 23.89 坪 (79 平方公尺)
  • 可容納 3 人 (依實際入住人數計費)
  • 1 張特大雙人床

顯示別墅, 1 間臥室, 花園景觀的所有相片

露台/庭院

別墅, 1 間臥室, 花園景觀

特色

私人休憩池
高畫質電視
獨立臥室
高級寢具
  • 24 坪 (79 平方公尺)
  • 可容納 2 人 (依實際入住人數計費)
  • 1 張特大雙人床

顯示套房, 2 間臥室 (Elaenia)的所有相片

套房, 2 間臥室 (Elaenia) | 高級寢具

套房, 2 間臥室 (Elaenia)

特色

高畫質電視
2 間臥室
高級寢具
  • 37.55 坪 (124 平方公尺)
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床

顯示頂級別墅, 4 間臥室, 海濱的所有相片

客房景觀

頂級別墅, 4 間臥室, 海濱

特色

私人休憩池
高畫質電視
4 間臥室
高級寢具
  • 66 坪 (218 平方公尺)
  • 海景
  • 可容納 10 人 (依實際入住人數計費)
  • 6 張單人床

顯示豪華別墅, 2 間臥室, 海濱的所有相片

高級寢具

豪華別墅, 2 間臥室, 海濱

特色

私人休憩池
高畫質電視
2 間臥室
高級寢具
  • 37 坪 (122 平方公尺)
  • 海景
  • 可容納 5 人 (依實際入住人數計費)
  • 1 張特大雙人床和 2 張單人床

顯示普通套房 (Elaenia)的所有相片

普通套房 (Elaenia) | 高級寢具

普通套房 (Elaenia)

特色

高畫質電視
高級寢具
  • 19.34 坪 (64 平方公尺)
  • 可容納 2 人 (依實際入住人數計費)
  • 1 張標準雙人床
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鄰近地區資訊

地圖
Buccament Bay, PO Box LY39 Layou, Kingstown

附近景點

  • 植物園 - 開車 6 分鐘 - 4.5 公里
  • 金斯頓市場 - 開車 7 分鐘 - 5.8 公里
  • 聖文森植物園 - 開車 8 分鐘 - 6.1 公里
  • Charlotte 碉堡 - 開車 9 分鐘 - 4.5 公里
  • 維拉海灘 - 開車 12 分鐘 - 9.9 公里

附近交通

  • 阿吉爾機場 (SVD) - 開車 48 分鐘

餐廳

  • ‪Veejays - ‬開車 9 分鐘
  • ‪KFC - ‬開車 10 分鐘
  • ‪Beach Front Restaurant & Bar - ‬開車 11 分鐘
  • ‪Basil's Bar - ‬開車 10 分鐘
  • ‪KFC - ‬開車 9 分鐘

住宿介紹

布卡門灣全包渡假村

全包式住宿
布卡門灣全包渡假村提供海灘酒吧、健身俱樂部和會議中心等設施服務。想要慰勞自己、放鬆一下嗎？推薦您做個運動按摩或其他 Spa 療程。住宿附設國際料理自助式餐廳The Bay Beach Club，提供早餐、午餐和晚餐。您可以盡情體驗住宿提供的排球和橡皮艇等活動。住宿提供免費安親活動和點心吧/輕食店等設施服務，旅客可以多加利用。
住宿還有提供以下便利的設施服務：
  • 室外游泳池，有泳池躺椅
  • 洗衣服務、網球課、櫃台保險箱
  • 按摩室/療程室、禮品店、旅遊諮詢/購票服務
  • 許多旅客在評語裡給了住宿的整體品質佳等特色很高的評價。
客房特色
全部 102 間客房都提供高級寢具等舒適又便利的設施服務。

全包式服務詳情

此住宿提供全包式住宿，房價已含住宿提供的餐點及飲料 (可能有特殊規定)。

食物與飲料

所有吃到飽自助餐、單點餐飲、點心和飲料都包含在內
限時提供客房餐飲服務
客房內迷你吧 (包括所有飲料)

休閒活動及設施/器材

包括所有非機動水上運動。

水上活動

獨木舟
浮潛

陸上活動

健身設施
足球
網球
排球

娛樂活動

住宿內娛樂活動

類似的住宿

客房, 2 張加大雙人床, 海濱景觀 | 客房景觀

藍礁湖度假村及碼頭

  • 游泳池
  • 含停車
  • 免費無線上網
  • 餐廳
8.8 分，滿分 10 分，有夠讚，420 則評論
現在價格為 NT$5,132
總價 NT$6,297
含稅金和其他費用
7 月 31 日 - 8 月 1 日
藍礁湖度假村及碼頭

住宿設施服務

餐飲

  • 1 間海灘酒吧
  • 1 間餐廳
  • 點心吧/熟食店

附設餐廳

  • Arlecchino (Dress Code)
  • HQ Coffee Shop
  • Jack's (Dress Code)
  • Safran
  • The Bay Beach Club

當地玩樂

  • 1 座室外游泳池
  • 皮拉提斯課程
  • 健身俱樂部
  • 健身課程
  • 排球
  • 瑜伽課
  • 網球課程
  • 橡皮艇活動

親子設施

  • 1 座室外游泳池
  • 專人陪同的免費兒童活動
  • 點心吧/輕食店

便利設施服務

  • 接待櫃台設有保險箱
  • 禮品店/書報攤

旅客服務

  • 旅行團和票券諮詢服務

商務服務

  • 會議中心

室外

  • 游泳池躺椅

Spa

  • 深層組織按摩
  • 運動按摩
  • 熱石按摩
  • Spa 療程室

其他

  • 1 層樓
  • 建造於 2010 年

客房設施服務

臥室

  • 高級寢具

浴室

  • 提供毛巾

娛樂設施

  • 高畫質電視

其他

  • 電話

規定

入住

開始辦理入住的時間：15:00

兒童和加床

歡迎兒童入住

重要資訊

費用

住宿會在您入住時收取以下費用 (費用可能包含適用的稅金)：

  • 押金：每次入住 USD500.00
  • 當地城市規定徵收稅金：每間客房每晚 USD2.96

此處已列出所有由住宿提供的收費項目。

注意事項

若有額外房客入住，住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件，並以現金作為押金或提供信用卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求，房客須於辦理入住手續時與住宿確認；特殊入住要求可能需要加收費用

其他須知

按摩服務需要事先預約。如需預約，請在抵達前透過預訂確認電子郵件內提供的聯絡方式與住宿聯絡

住宿別名

Buccament
Buccament Bay
Buccament Bay All Inclusive
Buccament Bay Kingstown
Buccament Bay Resort
Buccament Bay Resort All Inclusive
Buccament Bay Resort All Inclusive Kingstown
Buccament Resort
Buccament BAY ALL Inclusive All-inclusive property Kingstown
Buccament BAY ALL Inclusive All-inclusive property
Buccament BAY ALL Inclusive Kingstown
Buccament Resort Inclusive
Buccament Inclusive Inclusive
Buccament BAY ALL Inclusive Kingstown
Buccament BAY ALL Inclusive All-inclusive property
Buccament BAY ALL Inclusive All-inclusive property Kingstown

常見問題

布卡門灣全包渡假村是否有游泳池？

是的，此住宿設有室外游泳池。

布卡門灣全包渡假村的入住登記時間是？

開始辦理入住的時間：15:00。

布卡門灣全包渡假村是否提供全包式禮遇？

是的，住宿提供全包式服務。包含所有食物和飲料，提供的活動則包括浮潛、獨木舟和足球等。

布卡門灣全包渡假村位於何處？

這家全包式住宿位於海灘附近，距向風群島僅幾步之遙，而且距離植物園和聖喬治聖公會不到 10 公里。金斯頓市場和聖文森植物園也在 10 公里內。

Buccament BAY ALL Inclusive的評論

評論

7.6

不錯哦

10 分，有夠讚；126 則評論中有 36 則
8 分，不錯哦；126 則評論中有 48 則
6 分，一般般；126 則評論中有 26 則
4 分，不太好；126 則評論中有 9 則
2 分，很糟糕；126 則評論中有 7 則

8.6/10

整潔度

7.6/10

員工素質

8.0/10

住宿環境和硬體

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Very mordern rooms. great stay.

Food was out of this world, it was buffet for all meals. Some of the restaurants like Jacks and the Italian restaurant was closed. but the bay restaurant made up for it.

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質

Beautiful hotel but very poor service!

Unfortunately, during our time at Buccament the majority of staff was on strike. However, the few that were there did an amazing job doing everything. The food was a big disappointment and 2 of their resteraunts a were not open, the steakhouse and the cafe. Therefore, every meal was eaten at the beach club. For a five-star, all inclusive resort, this was truly a disappointment and I will not return nor recommend this resort to anyone until all of the management issues have been resolved.

4/10 不太好

Wendy，Ontario, Canada

喜歡：員工素質和客房舒適度
Very disappointing. Advertised as a 5 star. I'm sure it was when it was built. There are so many problems that need to be addressed. We were never sure where we were going to be eating dinner. Had to check each afternoon because only one or two of the restaurants were open. Breakfast and lunch were the same buffet with limited lukewarm choices every day. The bar closed 2 evenings when we were there at 6:00 p.m. leaving nothing for guests to do. No entertainment. Very dark, needs more lighting at night. No activities at the hotel. Beach towels never available, ended up keeping ours for the time we were there just to make sure we had one. One of the pools was closed for 5 days because it was green. On an upbeat note, the staff, when they were there, because they were striking, were very friendly, and went out of their way to help. Unfortunately for the wonderful people of St. Vincent, I can't imagine the resort functioning and receiving guests for much longer unless something is done.

6/10 一般般

Miranda ，Trinidad

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質

Well-kept facility

We booked this place for our anniversary based on the positive reviews we got from friends and family who stayed here before. We heard about the great steaks at Jack's steakhouse which increased our anticipation and the dessert and ice cream palour. When we got there and attempted to make a reservation for the steakhouse we were told due to a flood the country suffered back in 2013 the restaurant was closed to facilitate repairs. After hearing the disappointing news we attempted to reserve at the Italian restaurant but was told that was also closed at the moment but should be opening soon. Fast forward, we had to eat dinner at the main restaurant which was okay. The second night we got the option to dine at safran restaurant where had a pleasant experience. Amid the dessert and ice cream palour remains closed and the staff seemed very surprised when we enquired. The staff seemed demotivated execute their duties with little or no enthusiasm. The guy that does the BBQ works hard and should be given a break in between. Orenzo at the front desk was also very welcoming and went the extra mile to make us comfortable. The facility was well-kept, housekeeping came daily, items in the mini refrigerator was replenished often. We enjoyed the plunge pool, the beach and the villa itself. I am not sure if I would revisit this place again or maybe until the what seems to be financial issues have been sorted out.

4/10 不太好

Steve，ontario

喜歡：整潔度和客房舒適度
不喜歡：住宿環境和硬體

Beautiful Resort but Major Problems

The resort is absolutely beautiful but having financial difficulties. The restaurants were often not open leaving the buffet to handle all the guests. The explanation from the manager was that the Staff did not show up to work. Upon further questioning, the staff said they hadn't been paid since September. The ones that were sticking around were hoping for a take over so they still had job. The pool was going green and the general maintenance was falling apart. It's too bad because as I mentioned the resort was beautiful.

8/10 不錯哦

J，Saint John NB

喜歡：整潔度、員工素質和住宿環境和硬體

Beautiful Resort with Mountain and Beach views

This is a beautiful resort with spectacular views of the lush St. Vincent foliage. Some of the best food we've ever eaten in the Caribbean. The beachfront villa we had was very spacious, clean and well laid out. Our villa was the only private 2 bedroom beachfront, with a private plunge pool. It was on the main path of the wait staff, so there was no running dry while being in your private pool on the beach. All in all the resort was just fantastic and a real hidden Caribbean gem! Now the bad.... After arriving we find out that Harlequin is going into receivership. We did notice and had some minor issues during our stay. We did have to make adjustments on a few occasions. However, the issues we had were not staff related and it was out of there control. Buccament Bay Resort has some of the best staff we have ever come across during our many years of travel. At the end of the day with all the hiccups, we had a fantastic trip and loved the resort.

6/10 一般般

Jamila，Trinidad

喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體

My 2nd Experience did not match my 1st Experience

This was my second time visiting Buccament Bay. I went there in January 2016, and I enjoyed it soooo much, that I recommended it to a number of my friends and also decided to visit it another time myself . I must say I was disappointed. The quality of the product being offered declined significantly from January to November 2016. There was a decrease in the variety of drinks and the quantity and variety of food. My expectations based on my previous experience was not met. Despite the disappointment, I still enjoyed myself, but compared to the first time the change was noticeable.

8/10 不錯哦

Kim，TT

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Loved the place, loved the people, loved the food

The hotel is about 30-45 minutes from the airport. The drive is scenic but the entrance to the hotel is a bit scary. It's a busy place for locals including fishermen. It almost feels like a back entrance but it's not. The reception was lovely and we were upgraded to a Deluxe Garden View Villa (from Elaenia Suite) for free. We were 'driven' to the villa on a small golf cart. The room was super luxurious and very clean. We enjoyed a private plunge pool. The bathroom was spa-like. The shower area contained a rain shower with jets and loose pebble floor topped with a wooden crate for draining. The room also contained a Lavazza espresso machine (and lavazza coffee pods) of which we made full use. You're provided with milk, shandy, pepsi, sprite and bottled water in the fridge - replenished frequently. The resort is beautiful during the day. The place could do with better lighting at nights. The service was great throughout. The food was great and when the coffee house was open, their offerings were superb. The one downside we found was that restaurants closed sporadically, even with reservations. HQ (the coffee house and one place to get snacks outside of meal times) was closed for a full day without prior notice / alternative arrangements. The kitchen at The Bay (the only other place apart from HQ to get a snack) was also closed without notice on that same day. Guests were left without meal/snack options for a window between lunch and dinner that day.

10/10 有夠讚

Mr. Smith，Trinidad W.I

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Breath taking view, magnificent location

2/10 很糟糕

world traveller，r

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Miss-selling this hotel as luxury

8/10 不錯哦

Kimi，trinidad

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great hotel

I stayed for a weekend. The staff were pleasant and room excellent. We were upgraded to a deluxe cabana. the food was great and it was an overall good experience!

8/10 不錯哦

Jillian，TO, CA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Relaxing weekend getaway!

The resort was beautiful and relaxing. The villa was ultra comfortable with king size bed snd your own plunge pool outside the patio doors. Bathroom was impressive with super rain showers. WiFi and AC up to par. Will definitely visit again.

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質

Nice hotel but had a lot of issues

Hotel is lovey, rooms are clean and modern but hotel didn't live up to the all inclusive standards as a lot of items were out of stock and not available. Staff weren't accommodating. The wait for a cart to get around is very long and hotel seem to be running on a day to day basis as items were being stocked at the bar only when and while there as beers were most time hot. However I will visit again maybe when their issues are sorted out as there is a lot of potential at the hotel

8/10 不錯哦

Jo，Trinidad

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Beautiful location, mountains and beachfront

Good food,great setting , Lovely dinners and attentive staff.Enjoyed fine dining and ambience.

6/10 一般般

Pratesh，Trinidad and Tobago

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
My overall stay at Buccament Bay was disappointing because of some of its staff.The overall friendliness of its staff was lacking, not what you would expect at a Caribbean Resort. The physical appearance of the hotel is great but the service from its staff needs great improvement. The servers at the Bay Restaurant (main restaurant and bar at the hotel) was terrible, at times I felt as thought they were paying me to be at the hotel and not the other way around. I really don't like to go down this road but I think it must be said, there was a very noticeable difference in service being given to foreign guests versus what was given to locals (myself and friends being from the Caribbean), e.g. one night we ordered and couple glasses of wine and was given it in scotch glasses, of which we made no issue probably they were out of wine glasses at the time but 30 seconds later a foreign came and sat next to us and order the same wine and got it in long stemmed wine glasses, this was extremely disappointing. Mention must be made of Shenelle at Jack's Steak House she was our server one night for dinner and she was excellent, all of their staff should aim to be more like Shenelle. The hotel has potential to be a great low cost All Inclusive Resort but more attention definitely needs to be paid to their staff.

6/10 一般般

Omar ，Trinidad is

喜歡：整潔度
不喜歡：員工素質

Worst birthday vacation due to Hotel Negligence

A party of 6 of us went to this resort to celebrate my mom's 60th bday. From check in to the actual hotel stay, everything was fine. Until on my mom's birthday night, before we went to dinner, she came to meet us at our villa, when she tripped over a BLACK hose that was LAYING ACROSS the Walkway for no reason as it was not being used in the DARK WALKWAY. She got a busted lip inside and out, a busted nose and a swollen leg. We immediately reported it to front desk and requested a medic. Long story short, she received medical attention the following day 16 hours after, where she had to go outside of the premises taking away further from out vacation, and the resort saw it fit to send security to receive statements about the incident from her before actually being attended to medically. The resort showed negligence firstly as there is no lighting on the walkway to the villa, there was a black hose laying across the walkway in the dark and it was no being used. This is definitely a safety violation as I'm sure hotels must be governed by some sort of health and safety rules. The resort showed no remorse as the hose was still there the following day til we removed it ourselves, then a few hours later, it was there again. They showed no concern as we finally got to the doctor 16 hours after and this was only because we kept requesting it! The hotel is great but the negligence, the lack of concern and lack of decorum that the administrating staff appalling!

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質

Excellent Hotel ,not the most accomdating but good

Buccament Bay is an excellent hotel , breakfast , lunch and dinner are top of the line , very wide selection and many vegetarian options for any vegans The facilities are nice, rooms are very clean, the small bay towards the breakfast side needs to be cleaned , because there are a lot of rubbish thrown on that side of the hotel , the main beach is very clean and nice We booked to go from Thursday to Thursday 2nd October 2016 ,the airline canceled there flight on Thursday and we were given a flight the Friday night at 9:30pm , all tjis information was given to thw hotel,the flight was also delayed and we arrived St.vincent around 12pm , so we checked into the hotel around 1am, we missed two full days at the hotel, This part is definetly not the fault of the hotel but we asked the hotel since we missed two days and Liat airline's was willing to give us an extra day till the monday , would they be able to at least give us the extra day , or give us all a discount on the rooms or even put us in a room that accomdates 4-8 people, so we werent expecting anything from the hotel , but due to the circumstances i tjink they should have considered because it was a group of 8 people, and a extra day was not going to cost them anything extra because we missed two full days, because we were willing to pay but they still wanted to charge us all full price....but overall the experience was good , the staff are not very friendly but are willing to help.....but the island is very nice

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質

Needs work!

Stayed here for a few days while visiting family. Pros-beautiful clean spacious room, great food ala cart restaurant service is slow but best I've had at any resort chain, quite resort great for an older crowd. Cons-staff could be more friendly, lots of flies/mosquitos around due to still water throughout resort, liquor is not served until late morning, everything closes on the resort around 10pm so if you get hungry you're out of luck, they frequently ran out of towels at the pools, rarely any sport activities played at the pool, there wasn't any nightly entertainment the nights I stayed.

8/10 不錯哦

Jonathan Peter

喜歡：客房舒適度

Unfinished

Room was a long way from everything requiring 10 mins walk for most services. Half the resort has not been finished and is separated by a wooden fence. Indian restaurant not recommendable. Jack's is good. Overpriced

8/10 不錯哦

Jude，Trinidad

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Top Chill Location, Good Food and Wonderful Staff

This resort is surely a gem in St. Vincent. I must commend the Reservations Manager on her wonderful service extended to me and my family. With people like her on board, this resort that has so much more potential will blossom into possibly the best vacation spot in the Caribbean. And if the entire resort team has this as their objective when going to work, greatness has already began. For me personally, the staff contributed to making my stay enjoyable. I always approached them with kindness and humility and in return, they related back to me in this same manner. I got a nice warm welcome which was key in starting my vacation and I felt as if the staff was more interested in my happiness and wellbeing which is what we call wonderful customer service. Thank you Team Buccament :)

6/10 一般般

Newlywed ，Seattle

喜歡：整潔度和客房舒適度
不喜歡：員工素質

Honeymoon

The resort is good overall. That there were some glitches and negatIves we had to put up with. Some of the wait staff needs proper training on how to interact with Guests. Some of the Waitresses don't smile, and even act like you should be happy that they paid you any attention. Too many of theit staff can be seen hanging out doing nothing or sitting down people watching. It takes a long time to get served st dinner time. They had power outage twice! The snorkeling and good food made up for a lot.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Family Vacation

We had a lovely time. The staff were very friendly and accommodating. They gave us some good advice on how to get to Bequia. A must do trip! Snorkels and life jacks are free to borrow. Lots of options for food. HQ is definitely an excellent snaking/coffee stop! The resort is very pretty and well maintained. Be sure to walk with mosquito repellant and wear light clothing as most places aren't air conditioned (the bedroom is thankfully).

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Awesome staff,excellent service beautiful setting

Staff super friendly and very very hard working.They ensure my vacation was a 5 star experience.Best vacation ever.

8/10 不錯哦

Satisfied custo，Trinidad and Tobago

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great resort on the beach.

This resort is absolutely beautiful..the lay out of the villa's with the private pools. Every meal I ate there was so tasty and wonderful..Jacks steak house is really an excellent dining restaurant. The staff members at the reception go out of their way to assist with making the guests as comfortable as possible. Thank you to Florence for her wonderful hospitality. I enjoyed the evening entertainment and ambiance of this resort. It is totally worth every cent..I would totally recommend this place to anyone...its accommodative for couples and families..I had a wonderful experience and would definitely visit there again...

6/10 一般般

stacey，florida

喜歡：整潔度

Hotel with lots of potential

We stayed at this resort August 9-14th. The resort has lots of potential, but until it's issues are resolved, I cannot give it more that a three star review. The grounds are beautiful, and we were upgraded to a one bedroom villa with our own plunge pool, which was very nice. The villa was beautiful and clean, however, in reality only the bedroom was usable because there is no air conditioning in the living room area, and it was HOT. Even with air conditioning, the bedroom never cooled to my liking. The bathroom is amazing and well appointed, with a rainfall shower. There is a small mini-bar with just a few waters and sodas. We frequently had to repeatedly ask for the mini-bar to be restocked with water, and it took up to a day to get more water. The food at the restaurants was excellent, BUT the restaurants frequently RAN OUT OF FOOD. One night we had to order three different things because the first two on the menu they didn't have. This goes for drinks as well...running out of beer at an all inclusive resort??? Unacceptable. Also ran out of several types of liquor and ran out of ice cream and snacks at HQ (the snack/dessert/coffeee house). It seems that management is lacking with lots of rumors swirling and noone really knowing who is running the resort at the moment. Staff said they haven't been paid in months. Some staff were exceptional, but many seemed unhappy (which I would be as well if I wasn't being paid).