外觀

金士頓萬豪長住飯店的評分

3 out of 5
金士頓萬豪長住飯店
800 Frank Sottile Boulevard, Kingston, NY

評論

8.6

有夠讚

10 分,有夠讚;563 則評論中有 344 則" "
8 分,不錯哦;563 則評論中有 126 則" "
6 分,一般般;563 則評論中有 33 則" "
4 分,不太好;563 則評論中有 34 則" "
2 分,很糟糕;563 則評論中有 26 則" "

9.0/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

9.0/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Michael,Hicksville

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay in Kingston
於 2024 年 6 月住了 1 晚
Customer Service 於 2024年6月14日回覆
Michael, thank you for your kind words! The team is thrilled to hear you had a great stay at Residence Inn Kingston. We hope to welcome you back soon!

10/10 有夠讚

Debbie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月14日回覆
Debbie, it's splendid to know you had an enjoyable stay at the Residence Inn Kingston! It's our highest priority to ensure guests have the best possible experience. Thanks for choosing us and taking the time to rate us. We hope to host you again in the future!

10/10 有夠讚

Carlos

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月5日回覆
Carlos, we're thrilled you had such an amazing stay at Residence Inn Kingston! We trust you had a memorable experience and we look forward to serving you once again in the near future.

10/10 有夠讚

CARRIE

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月2日回覆
Carrie, it's delightful to hear you enjoyed your stay at Residence Inn Kingston. We appreciate your positive feedback. Thank you for choosing our hotel and we hope to welcome you back soon!

6/10 一般般

Joseph

喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月20日回覆
Joseph, thank you for choosing to stay with us and taking the time to rate us. We would love to hear more about your experience, as your feedback is instrumental for us to improve. It's our hope that you will consider staying with us again in the future for a more satisfactory experience.

10/10 有夠讚

Josee

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Vraiment bien !
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月18日回覆
Josée, c'est toujours rafraîchissant d'entendre qu'un invité a vécu une excellente expérience. Le Residence Inn Kingston s'engage à offrir un séjour sans faille à tous ses clients. Nous espérons vous accueillir à nouveau lors d'une prochaine visite.

10/10 有夠讚

Magda

於 2024 年 2 月住了 2 晚
Customer Service 於 2024年3月18日回覆
Thank you for the great rating, Magda!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Residence Inn Kingston! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 有夠讚

Richard

於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月21日回覆
Richard, it's fantastic to know you had an excellent stay at Residence Inn Kingston. Your high rating is greatly appreciated and we hope to host you again soon in the future.

10/10 有夠讚

Jose,Joppa

喜歡:整潔度和員工素質
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月26日回覆
Thank you for the excellent rating, Jose!Our goal is to go above and beyond to ensure our guests have a memorable experience at Residence Inn Kingston! We look forward to hosting you again soon.

8/10 不錯哦

Edward

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good property overall.
Just popped in for one night and stayed in a king room. Plenty of comfortable space.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月21日回覆
Edward, it's great to hear that you found the king room at the Residence Inn Kingston to have ample and cozy space. We strive to provide our guests with comfortable accommodations, and your feedback is highly valued. We hope to welcome you back for another enjoyable stay.

8/10 不錯哦

Carole

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月21日回覆
Carole, thank you for your 4-star rating of Residence Inn Kingston. We appreciate your support and hope to welcome you back soon for another memorable experience.

8/10 不錯哦

Stephen

情侶出遊
喜歡:設施服務
Personal opinion but I had a hard time sleeping due to the flat, uncomfortable pillows. Hard to read the writing on the dispensers in the shower. Rooms were spacious and well thought out. Breakfast was good and attendant was excellent! Checking in with customers eating to see if they needed anything. Would stay at a Residence again and refer friends.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月11日回覆
Stephen, thank you for your constructive feedback. We're sorry to hear about the sleep discomfort you experienced due to the pillows and the reading difficulty with our shower dispensers. We appreciate noting the spacious layout of the rooms and your satisfaction with the breakfast. It's delightful to know that our team members enhanced your experience, particularly during meals. We're encouraged by your willingness to choose Residence Inn Kingston again and recommend us to friends. Your insights are invaluable in helping us improve our guests' experiences.

10/10 有夠讚

Kenneth

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月10日回覆
Kenneth, it's delightful to hear that your experience at Residence Inn Kingston was satisfactory. We continually strive to offer the best service to our guests, and it seems we met that mark with you. We eagerly await your next visit. Safe travels until then!

10/10 有夠讚

jonathan,BROOKLYN

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年2月8日回覆
Jonathan, thank you for choosing Residence Inn Kingston and taking the time to rate us. We're delighted that your stay met your expectations. We'll continue to work hard to provide our guests with a top-notch experience. We're looking forward to hosting you again in the near future.

10/10 有夠讚

Dawn

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月16日回覆
Dawn, it's wonderful to hear that your stay at Residence Inn Kingston was so satisfying! We cherish your rating and look forward to welcoming you back.

6/10 一般般

Craig

商務旅客
喜歡:員工素質和設施服務
There was a significant amount of mold on the ceiling above the shower. Mold is potentially extremely dangerous to our health, so this needs to be cleaned up immediately.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月16日回覆
Craig, thank you for sharing your concerns. We understand how critical cleanliness is for our guests. Your feedback regarding a hygiene issue in the bathroom has been noted and will be addressed with urgency. Ensuring the safety and satisfaction of our guests is a priority for us. We hope we have the opportunity to better serve you in the future.

4/10 不太好

Victor

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年2月4日回覆
We appreciate the feedback, Victor.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 有夠讚

Sonia

喜歡:整潔度、員工素質和住宿環境和硬體
Everything is good
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月13日回覆
Sonia, it's fantastic to hear that your stay at Residence Inn Kingston met your expectations. We're glad everything was to your liking. We look forward to welcoming you back soon.

8/10 不錯哦

Preya

於 2023 年 12 月住了 2 晚
Customer Service 於 2023年12月28日回覆
We appreciate your lovely rating, Preya!The satisfaction of our guests is important to us so we can't wait to see you back again at Residence Inn Kingston soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

6/10 一般般

Jose Luis

家庭旅遊
喜歡:整潔度和員工素質
Cuarto de máquinas
El cuarto 310 está junto a un cuarto de máquinas y no pude dormir.
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月25日回覆
José Luis, te pedimos disculpas por las molestias que hayas experimentado durante tu estancia. Nuestro objetivo es garantizar que cada huésped tenga una visita agradable y parece que nos quedamos cortos en esta ocasión. Apreciamos sus comentarios y definitivamente los consideraremos al realizar futuras mejoras. Esperamos que la próxima vez nos brinde la oportunidad de brindarle una experiencia más placentera.

10/10 有夠讚

Luis

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cozy and family friendly I love it
於 2023 年 12 月住了 2 晚
Customer Service 於 2023年12月24日回覆
Thanks for the amazing rating, Luis!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Residence Inn Kingston!

10/10 有夠讚

Peter

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
X-Mas Visit
Very nice Hotel/Motel. Room was large and comfortable. Check in staff were great, very helpful. Would stay here again.
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月24日回覆
Peter, thank you for sharing your experience at the Residence Inn Kingston. We're thrilled to hear that our spacious and comfortable rooms met your expectations. It's wonderful that our welcoming team members were able to assist you during your stay. We eagerly anticipate your next visit with us.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Worth it!
The breakfast was phenomenal, the staff were attentive, the hotel rooms were large and comfortable. Can't say enough good things about it!
於 2023 年 12 月住了 2 晚
Customer Service 於 2023年12月18日回覆
It's wonderful to hear about your positive experience at Residence Inn Kingston. We're thrilled that you appreciated our ample, comfortable rooms and the exceptional breakfast. We're also particularly glad that our attentive team members were helpful, contributing to your overall satisfaction. We appreciate your generous compliments and hope to welcome you back soon.

10/10 有夠讚

Erica

於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月13日回覆
Erica, thank you for choosing Residence Inn Kingston. We're thrilled to hear you had a positive experience. Whether returning for business or leisure, we are looking forward to welcoming you back. Safe travels!

10/10 有夠讚

Darlene

喜歡:整潔度、員工素質和住宿環境和硬體
Great
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月11日回覆
Darlene, thank you for choosing Residence Inn Kingston. It's wonderful to hear that your stay was excellent. We look forward to having you again in the future.

10/10 有夠讚

Qin C

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice for the price
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月11日回覆
Qin C, it's wonderful to hear that you found Residence Inn Kingston to be a great value. Your positive feedback is much appreciated. We hope to see you again soon!

8/10 不錯哦

Adrienne

喜歡:員工素質
於 2023 年 12 月住了 2 晚
Customer Service 於 2023年12月6日回覆
Adrienne, thank you for taking the time to rate Residence Inn Kingston on Hotels.com. We are pleased to learn that your stay with us was satisfactory. We look forward to you returning to enhance your experience even further.

10/10 有夠讚

BHARAT

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
I liked that it was so close to shopping center and easy to access. Very convenient parking. The only part I didn't like was the staff when I checked in. Girl on the counter not very friendly.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月29日回覆
Bharat, we're thrilled to hear your stay at Residence Inn Kingston was conveniently located for your shopping needs and that you found our parking setup accommodating. It's unfortunate to learn about your check-in experience. We expect our colleagues to deliver friendly, professional service, and it seems we may have missed the mark. Rest assured, your comments have been shared with our team for further emphasis on guest friendliness. Thank you again and we hope to warmly welcome you back in the future.

10/10 有夠讚

Nancy

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice rooms
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月29日回覆
Nancy, thank you for your Expedia review. We're delighted to hear that you appreciated the rooms at the Residence Inn Kingston. Looking forward to your next stay with us.

10/10 有夠讚

Jessica

喜歡:整潔度、員工素質和住宿環境和硬體
Fairly new facility - super clean and well appointed. No issues, would stay again.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月30日回覆
Jessica, thank you for choosing Residence Inn Kingston. We are thrilled to hear about your positive experience with our pristine environment and well-furbished facility. Your feedback is much appreciated and we can't wait to welcome you back in the future.

10/10 有夠讚

Sarah

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The suites are perfect size for a family stay. We will definitely be back!
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月25日回覆
Sarah, it's a pleasure to hear you found the suites at Residence Inn Kingston ideal for your family's stay. The team looks forward to your return!

10/10 有夠讚

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
Loved our stay
Slight cleanliness issues: glassware was dirty and the sponge provided wasn't good for cleaning glasses. Bottle cap under the table (we had no bottles). However the room was Beautiful and very spacious for 2, and the breakfast provided was very expansive.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月18日回覆
Thank you for sharing your experience. We're glad to hear you found your room at Residence Inn Kingston to be beautiful and roomy, and enjoyed our comprehensive breakfast spread. We take note of the cleanliness feedback and assure you that measures are in place to enhance attention to detail. We hope to have the opportunity to serve you again for an even better stay.

10/10 有夠讚

David

於 2023 年 11 月住了 1 晚
Customer Service 於 2023年12月6日回覆
David, thank you for choosing to stay at the Residence Inn Kingston. We're pleased to know you had a great experience with us. We look forward to welcoming you back on your next trip.

8/10 不錯哦

GILLIAN

親子旅遊
喜歡:整潔度和員工素質
The beds, as sell as the pullout sofas are horrible and terribly uncomfortable. That was a huge let down from everything else about the facility.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月7日回覆
Gillian, we're genuinely sorry to hear that you found the sleeping arrangements less than satisfactory. Although we strive to ensure the utmost comfort for every guest, it seems we fell short of your expectations, and for that, we apologize. We appreciate your feedback, as it aids in identifying areas for improvement. We kindly urge you to return and experience the modifications we plan on making.

10/10 有夠讚

peggy

情侶出遊
喜歡:設施服務
The property was very nice and convenient for what we were doing. Staff was very friendly. Beds were comfortable and room was clean and spacious. Would definitely stay here again
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月5日回覆
Thank you for the excellent review, Peggy!It's lovely you had such a pleasant experience at Residence Inn Kingston! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!

10/10 有夠讚

Raphael

於 2023 年 10 月住了 1 晚
Customer Service 於 2023年11月22日回覆
Raphael, it's wonderful to see you had a five-star experience at Residence Inn Kingston. We're truly grateful for your feedback and look forward to welcoming you back on your next visit.

10/10 有夠讚

Kelly,SANTA BARBARA

喜歡:整潔度和住宿環境和硬體
Can walk to Target which is great when visiting college kid. Big room, clean and nice staff. Would return for sure.
Customer Service 於 2023年10月31日回覆
Kelly, it's fantastic to hear that your stay at the Residence Inn Kingston met your needs, especially our convenient location and spacious rooms. We appreciate you recognizing our diligent colleagues. We're certainly eager to welcome you back in the future!

8/10 不錯哦

Barbarann

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was good. Staff pleasant.
於 2023 年 10 月住了 4 晚
Customer Service 於 2023年10月28日回覆
Barbarann, we're delighted to hear that you enjoyed the breakfast at Residence Inn Kingston. Your kind words about our pleasant team members are greatly appreciated. We can't wait to welcome you back!

10/10 有夠讚

Deirdre

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月28日回覆
Deirdre, we're thrilled to hear you had a wonderful stay at Residence Inn Kingston! Your high-star rating is appreciated and it motivates us to keep improving. We eagerly look forward to welcoming you back during your next visit. Thanks for choosing us!

10/10 有夠讚

Daniel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Customer Service 於 2023年10月27日回覆
Daniel, it's delightful to hear that you had a positive experience at Residence Inn Kingston. We appreciate your stellar rating and look forward to the opportunity to serve you again. Safe travels!

10/10 有夠讚

Claudia

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Great, clean and quiet place. Staff was very helpful
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月25日回覆
Claudia, thank you for highlighting your stay with us at Residence Inn Kingston. We're thrilled to hear you found our hotel to be clean, and tranquil, and that our team members were able to provide assistance when needed. We look forward to your next visit.

10/10 有夠讚

william

於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月26日回覆
Thank you for the wonderful rating, William!It's fantastic you enjoyed your time at Residence Inn Kingston so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

8/10 不錯哦

bobby

於 2023 年 10 月住了 1 晚
Customer Service 於 2023年11月7日回覆
Bobby, thank you for taking the time to rate your stay at Residence Inn Kingston. We're glad to see that you had a positive experience with us. We continually strive to enhance our guests' experience and we appreciate your feedback. We're looking forward to welcoming you back on your next visit to Kingston.

10/10 有夠讚

Melissa

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Everyone was great at this property. Demetria checked us in and worked during our stay.. she was very pleasant and super helpful. She would definitely get 5 stars.
於 2023 年 10 月住了 3 晚
Customer Service 於 2023年10月18日回覆
Melissa, we're thrilled to hear you had such a successful stay at Residence Inn Kingston. It's wonderful that Demetria, one of our dedicated team members, was able to assist and leave such a positive impression on you. We'll absolutely relay your kind words to her. We eagerly anticipate your next visit!

6/10 一般般

Kevin,Nashville

商務旅客
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
The facilities are a bit sad. The gym is tiny, and the one treadmill is broken. The sign in front of the pool says its closed indefinitely. Not sure why either amenity is listed, and visitors should know that they can't count on either.
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月17日回覆
Kevin, thank you for your input. It's regrettable to hear that our fitness center didn't live up to your expectations and that our pool was unavailable during your visit. We understand that having these facilities to hand is crucial for some guests, and we appreciate your suggestion to inform visitors about any potential changes in service availability. We're always looking for ways to improve, and we'll ensure your concerns help guide future enhancements.

10/10 有夠讚

marc

於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月15日回覆
Thanks for the outstanding rating, Marc!We're delighted your time at Residence Inn Kingston was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 有夠讚

Richard

於 2023 年 10 月住了 1 晚
Customer Service 於 2023年11月3日回覆
Richard, thank you for your stellar rating of Residence Inn Kingston! It seems like you had a wonderful visit and we hope to have the chance to welcome you again on your next trip.

8/10 不錯哦

Jie

於 2023 年 10 月住了 1 晚
Customer Service 於 2023年11月2日回覆
Jie, it's great to hear you had a satisfying stay at the Residence Inn Kingston. We value your rating and hope to serve you again in the future. Our team looks forward to making your next stay even more delightful.

10/10 有夠讚

Sing Kin

喜歡:設施服務
Clean and nice
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月12日回覆
Sing, it's great to know you appreciated the cleanliness of the Residence Inn Kingston. Your positive feedback is a testament to our team members' dedication to providing an optimal stay. We hope to welcome you back again soon.

8/10 不錯哦

Richard

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Stayed in a double king suite for a Hot Tuna concert at UPAC. Beds ok the couch/ pullout was horrible. Rather expensive for the quality and no premium tv. ADA bathroom was good. However the room was at the farthest walking point from any exit or entrance
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年10月10日回覆
Richard, thank you for sharing your experience at Residence Inn Kingston. We're glad to hear you found our double king suite adequate and appreciated the accessibility features of our bathroom. We took note of your comments about the sofa bed and television options, and we're constantly striving to improve our guest experience. As for the room location, our reception would be more than happy to accommodate requests for closer rooms in the future. Looking forward to welcoming you back on your next concert trip.