THE WHOLE FACILITY EQUIRES AN UPGRADE. BUILDING CONSTRUCTION IS OF POOR QUALITY. A RE-THINK NEEDS TO BE DONE ON THE ARRANGEMENT OF THE INTERNAL OF YOUR BATHROOMS .
YOU HAVE A FANTASTIC STAFF.
I WOULD RECOMMEND ZANDILE FOR MANAGEMENT TRAINING. SHE WILL MAKE AN EXCELLENT MANAGER AT ONE OF YOUR RESORTS.
BOTH YOUR RECEPTION STAFF HAVE GREAT DECISION MAKING SKILLS. USE IT TO YOUR ADVANTAGE.
ANIL BISSESAR
於 2023 年 3 月住了 3 晚
2/10 很糟糕
Andrew
家庭旅遊
2022年12月20日
喜歡:客房舒適度
What a pity
First you have to get to the resort where either road has pot holes that make driving extremely hazadous. It all started so well, met at the entrance by a man in a bow tie.
The staff are really nice, friendly and attentive, but there is no leadership. Simple things like a float for the shop or bar. The moment you step out of the gates of the resort you are harrased by "tour guides". There are absolutely no amenities like other Wild Coast resorts. The place comes across as the illigetimate child the group have to acknowledge is in the family, but don't want much to do with it.
Our lights went out at 10pm on the Saturday with 4.5 hour load shedding and we did not have any electricity til about 6pm the following day because when it was reported to when some one could be bothered to fix it took about 8 hours. There was no running water, meaning we could not shower or bath and owing to no electricity could not cook the food we brought or even make a hot drink.
By then we had voted with our feet and left to face the dangerous journey back to Mquanduli through the potholes.
I can safely say I will never darken their doorstep again.
This is a resort desperate for some investment and leadership, because the scenery is absolutely stunning.
This resort in particular was famous for its Seafood Supper, now the seafood is frozen, even the braai night is gone.
Andrew
於 2022 年 12 月住了 2 晚
4/10 不太好
Sokabo
2022年10月12日
Sokabo
於 2022 年 10 月住了 1 晚
10/10 有夠讚
Gladys
2022年9月24日
Gladys
於 2022 年 9 月住了 1 晚
8/10 不錯哦
Siyasanga
2022年1月12日
Siyasanga
於 2022 年 1 月住了 1 晚
2/10 很糟糕
DC
團體旅遊
2020年12月28日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Totally unacceptable
DC
於 2020 年 12 月住了 3 晚
6/10 一般般
Fredrik E
2020年11月28日
不喜歡:整潔度和員工素質
Not good free wifi room cleaning stay a week not roomcleanig
No reception. Will phone if room is ready still waiting. Free wifi room service and cleaning. Stayed a week no room cleaning. Room okay no fan must ask for toilet paper.
Fredrik E
於 2020 年 11 月住了 5 晚
8/10 不錯哦
Johnny
家庭旅遊
2020年2月29日
喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
Johnny
於 2020 年 2 月住了 3 晚
2/10 很糟糕
真實旅客
2020年1月16日
不喜歡:整潔度、設施服務和住宿環境和硬體
Dirty, old, food at the restaurant was bad, door to the room could not be locked properly
真實旅客
於 2020 年 1 月住了 1 晚
10/10 有夠讚
Mohammed
家庭旅遊
2020年1月3日
喜歡:員工素質和客房舒適度
Beautiful location
A beautiful setting and excellent on the Eastern Cape Wild Coast. Would love to return to the Hole in the Wall.
The self catering units we stayed in had stunning views. The units do need some maintenance and care, but overall an enjoyable stay.