The morning buffet breakfast need serious upgrading. Limited choice of food and local or international food not up to 4 star status hotel. I am a frequent visitor to Resort hotel b4 Covid. The buffet breakfast previously, prior to 2018 was good, they served tasty nasi dagang and nasi lemak and egg omelette was good. Now the standard has deteriorated. Very disappointed. Salad dressing only French. Coffee no cappuccino selection, Tea is so diluted is like plain water, bread only white bread, no wheat or brown bread,
bread, The nasi kerabu blue coloring is so artificial is like using fake coloring , should use real bunga telang, which is a healthier choice.
The toilet and bathroom doors are falling apart.
No hand soap is the washing basin.
Sauna is not functioning for both man n woman room.
If no further improvement, i think the hotel will lose its 4 star status n lose its loyal customers base as well.
I sincerely hope that the hotel will be restored to its old glory days
Best wishes
SAW KEONG
於 2023 年 10 月住了 1 晚
10/10 有夠讚
NIK NURAINI
2023 年 2 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
NIK NURAINI
於 2023 年 2 月住了 1 晚
6/10 一般般
Zainudin
2023 年 2 月 10 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
No breakfast service by hotel.
Zainudin
於 2023 年 2 月住了 5 晚
10/10 有夠讚
Roslina
商務旅客, 團體旅遊, 家庭旅遊
2023 年 1 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Roslina
於 2023 年 1 月住了 1 晚
6/10 一般般
Muhammad Ilham bin Ahmad,Jenjarom
商務旅客
2023 年 1 月 20 日
喜歡:整潔度和員工素質
My 4th time staying at this hotel for the past 18 months. All for work purpose. In Kerteh, I would say this is the best hotel you can stay. But if compared to any hotel in KL , this is just decent hotel. Plus point are this hotel have a nice beach and swimming pool.
AND I don't understand why your management decide to no longer offer bed with breakfast. Breakfast is by walk-in customer only now. For business travelers, this sucks because we could not claim a separate bill of breakfast and room. So, having breakfast outside is the solution.
Muhammad Ilham bin Ahmad
8/10 不錯哦
MOHAMAD
2023 年 1 月 2 日
MOHAMAD
於 2022 年 12 月住了 1 晚
8/10 不錯哦
Muhammad Ilham bin Ahmad,Jenjarom
商務旅客
2022 年 12 月 21 日
喜歡:整潔度
This is my 5th time staying here. As they is actually not a lot of decent hotel here in Kerteh. In overall this hotel is actually ok if u can live with old design, old decoration, but been taken care quite well. BUT, I dont understand why this new management decide to no longer offer Room with Breakfast package. I was told by the front desk it is a new policy. If u want breakfast, u can only do it by walk in. It is weird because FYI , for business travellers, we are given Accomodation claim and Meal allowance. If your breakfast is charge seperately, we could not claim it as it will be under Meal allowance which the allowance amount is fixed per day. I rather have a traditional Terengganu breakfast like Nasi Dagang, Nasi Lemak Ikan Aya or Nasi Kerabu outside your hotel instead of paying RM39 for your buffet Hopefully you can offer it again as package, if not, u are losing business especially from business travellers like me.
Muhammad Ilham bin Ahmad
10/10 有夠讚
Hazwani
2022 年 12 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hazwani
於 2022 年 12 月住了 1 晚
10/10 有夠讚
Zainon
2022 年 12 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and big spaces
Zainon
10/10 有夠讚
AB RAZAK
2022 年 12 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
:D
AB RAZAK
10/10 有夠讚
Suhaimi
2022 年 10 月 22 日
Suhaimi
於 2022 年 10 月住了 1 晚
8/10 不錯哦
Joo Aun
2022 年 10 月 20 日
Joo Aun
於 2022 年 10 月住了 2 晚
8/10 不錯哦
Teck Fei
商務旅客
2022 年 9 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Teck Fei
於 2022 年 9 月住了 6 晚
8/10 不錯哦
Lee
親子旅遊
2022 年 8 月 3 日
喜歡:整潔度、員工素質和設施服務
Staff were nice and everything was in decent condition though dated