Kigali Serena Hotel

Choose dates to view prices

Luxury
5.0 star property
9.2

Wonderful

Serene sanctuary in the heart of Kigali

Attentive staff deliver personalized five-star service for all guests. The beautiful pool area flows into the spa's clean hot tub. The on-site restaurant serves excellent food, complementing the luxurious amenities throughout this Kigali property.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$4,583
NT$5,545 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite

A hotel room with a large bed, a desk with a chair, a television, and a framed picture on the wall.

Junior Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a wooden wardrobe, and a striped carpet.

Standard Double Room, 1 King Bed

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, a small table, a chair, a lamp, and a window with curtains.

Standard Twin Room

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

A hotel room with two beds, a chair, a small table, a lamp, and a view of the outdoors.

Deluxe Twin Room

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a small table with fruit, and a view of the outdoors.

Superior Twin Room

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

A living room with a sofa, two armchairs, a coffee table, and a lamp.

Presidential Suite

  • Garden view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, a sitting area with a chair and table, a desk, and a large window with curtains.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

A hotel room with a large bed, two bedside lamps, a window with a view of the outside, and a small balcony with a table and chairs.

Deluxe Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

A hotel room with a large bed, a desk, a chair, a sofa, and a small table.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a large bed, a desk, a chair, and a wardrobe. There is a window with curtains and a view of greenery outside.

Executive Suite

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
A modern restaurant with wooden ceiling beams, long tables, and grey chairs.

Four Points by Sheraton Kigali

Kiyovu
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 100 reviews
The price is NT$5,865
NT$7,443 total
includes taxes & fees
Oct 31 - Nov 1
Four Points by Sheraton Kigali
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Kiyovu neighborhood, Kigali Serena Hotel is connected to a shopping center. Niyo Arts Center and Inema Art Center are local attractions and those in the mood for shopping can visit Union Trade Center and Ryi'nyamirambo Market. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or BK Arena. Visit our Kigali travel guide
Map
KN 3 Avenue, Kigali, Rwanda, Kigali, 250

What's nearby

  • A large, multi-tiered stadium with a curved roof, illuminated by colorful lights.
    Kigali Convention Centre
    8 min drive - 5.3 km
  • Union Trade Center
    17 min walk - 1.4 km
  • Kandt House Museum of Natural History
    2 min drive - 1.5 km
  • BK Arena
    13 min drive - 8.6 km
  • Stade Amahoro
    13 min drive - 8.6 km

Getting around

  • Kigali (KGL-Kigali Intl.)
    27 min drive

Restaurants

  • Bloomin Speciality Cafe
    12 min walk
  • Bamboo Restaurant
    2 min drive
  • Imfura Bar
    19 min walk
  • Pool Bar & Restaurant
    16 min walk
  • Heaven
    19 min walk

About this property

Kigali Serena Hotel

  • Luxury hotel near Kigali Convention Centre
  • You can look forward to a poolside bar, a terrace, and a coffee shop/cafe at Kigali Serena Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a deep-tissue massage, or a facial. The on-site restaurant, The Milima Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
  • Other perks include:
    • An outdoor pool and a children's pool
    • Free self parking
    • Limo/town car service, express check-out, and express check-in
    • Babysitting (surcharge), luggage storage, and wedding services
  • Room features
  • All 148 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Bathrooms with bidets and shower/tub combinations
    • 42-inch TVs with satellite channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

A spacious living room with a large sofa, armchairs, a coffee table, and a dining area. There is a bookshelf with decorative items and a view of a cityscape through large windows.
Kigali Marriott Hotel
Kiyovu
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 273 reviews
The price is NT$7,001
NT$8,884 total
includes taxes & fees
Oct 31 - Nov 1
Kigali Marriott Hotel
Compare similar properties

Frequently asked questions

Does Kigali Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Kigali Serena Hotel?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Kigali Serena Hotel on 2026/10/31 start from NT$4,583, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kigali Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Kigali Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Kigali Serena Hotel?

Check-out is at 11 AM.

Does Kigali Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RWF 35 per person applies.

Where is Kigali Serena Hotel located?

Located in Kiyovu, this luxury hotel is within 1 mi (2 km) of Union Trade Center and Kandt House Museum of Natural History. Club Rafiki and Ryi'nyamirambo Market are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Kigali Serena Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 152 out of 216 reviews
Rating 8 - Good. 40 out of 216 reviews
Rating 6 - Okay. 13 out of 216 reviews
Rating 4 - Poor. 11 out of 216 reviews
Rating 2 - Terrible. 0 out of 216 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and the spa was amazing
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities were excellent, ambiance and food was great and the staff were very helpful and nice
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Staff were friendly and always ready to assist. Sonia at the Milina restaurant was absolutely amazing each time my mom and I went there for breakfast. Brian at the front desk made checking in a breeze. I will definitely come back.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful terrace overlooking the pool garden. Great place to sit in the shade, have a coffee and (if you have to) work on the laptop.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service especially the staff at the restaurant. Emma NK served us daily and was extremely helpful, attentive, and kind. Wonderful stay and would highly recommend it.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym, excellent pool, friendly staff
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice large pool, great breakfast and attentive staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with a great location and good pool area. Good breakfast and the service is good allover
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay at the Serena. Your staff is superb!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with lovely views
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the central CBD area of Kigali, with diverse menus and good service
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Impeccable: wonderful staff, cleanliness immaculate , friendliness, comfort and an awesome breakfast buffet.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Such a warm friendly staff, stunning pool area. Wonderful buffet breakfast with custom egg dishes. For lunch or dinner the poolside restaurant has a nice variety and is delicious.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous and the room was very clean.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
Property and room a little dated TV did not work Staff very friendly Very good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all respects all the staff are lovely well done
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel! Great rooms, wonderful pool area and tables overlooking the pool. Very chill and peaceful.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Grand hotel. Staff are excellent. Room are clean but need some updates and maintenance works
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and beautiful pool and spa.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Friendly and helpful staff. Good food.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serena Kigali is always a sure bet. The staff is friendly, the rooms are clean and big, and the breakfast options are plentiful.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel really feels like an African hotel. Its beautiful decor, friendly staff and delicious breakfasts are the best of Rwanda. It might not be as modern as some of the large chains but I definitely will be back.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great gym, and a wonderful pool. The service was great everyone was attentive and ensure all your needs were meet. I would definitely stay again.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing. Robes, slippers, rain shower, oversized bath towels. Spa available. Dining room for breakfast and dinner was fabulous. Had the best steak I’ve had in a long time.
Stayed 1 night in Sep 2025