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Kigali Serena Hotel

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Luxury
5.0 star property
9.2

Wonderful

Serene sanctuary in the heart of Kigali

Attentive staff deliver personalized five-star service for all guests. The beautiful pool area flows into the spa's clean hot tub. The on-site restaurant serves excellent food, complementing the luxurious amenities throughout this Kigali property.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$5,009
NT$6,061 total
includes taxes & fees
Sep 9 - Sep 10

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Prime Rooms

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, a desk with a chair, a television, and a framed picture on the wall.

Junior Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Presidential Suite

A living room with a sofa, two armchairs, a coffee table, and a lamp.

Presidential Suite

  • Garden view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a sitting area with a chair and table, a desk, and a large window with curtains.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, two bedside lamps, a window with a view of the outside, and a small balcony with a table and chairs.

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a large bed, a desk, a chair, a sofa, and a small table.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

A hotel room with a large bed, a desk, a chair, and a wardrobe. There is a window with curtains and a view of greenery outside.

Executive Suite

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in Kigali, Kigali Serena Hotel is connected to a shopping center. Niyo Arts Center and Inema Art Center are local attractions and those in the mood for shopping can visit Union Trade Center and Ryi'nyamirambo Market. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or BK Arena. Visit our Kigali travel guide
Map
KN 3 Avenue, Kigali, Rwanda, Kigali, 250

What's nearby

  • A large, multi-tiered stadium with a curved roof, illuminated by colorful lights.
    Kigali Convention Centre
    8 min drive - 5.3 km
  • Union Trade Center
    17 min walk - 1.4 km
  • Kandt House Museum of Natural History
    2 min drive - 1.5 km
  • Club Rafiki
    3 min drive - 2.3 km
  • Nyamirambo Stadium
    5 min drive - 4.5 km

Getting around

  • Kigali (KGL-Kigali Intl.)
    27 min drive

Restaurants

  • Niyo Art Cafe
    8 min drive
  • Museum Cafe, Kigali Memorial
    6 min drive
  • Hotel des Milles Collines
    16 min walk
  • UMUT Cafe&Restaurant
    2 min drive
  • Bourbon Coffee
    20 min walk

About this property

Kigali Serena Hotel

  • Luxury hotel connected to the convention center
  • You can look forward to a poolside bar, a terrace, and a coffee shop/cafe at Kigali Serena Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, aromatherapy, or a hot stone massage. The on-site restaurant, The Milima Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
  • Other perks include:
    • An outdoor pool and a children's pool
    • Free self parking
    • Limo/town car service, express check-out, and express check-in
    • Babysitting (surcharge), multilingual staff, and tour/ticket assistance
  • Room features
  • All 148 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Bathrooms with bidets and shower/tub combinations
    • 42-inch TVs with satellite channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

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  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 265 reviews
The price is NT$5,317
NT$6,747 total
includes taxes & fees
Aug 29 - Aug 30
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Milima Restaurant
  • The Sokoni Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: RWF 35 per person (one-way)
  • Airport shuttle fee per child: RWF 18 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number A505/06

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Kigali Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Kigali Serena Hotel?

As of 2026/8/18, prices found for a 1-night stay for 2 adults at Kigali Serena Hotel on 2026/9/9 start from NT$5,009, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kigali Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Kigali Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Kigali Serena Hotel?

Check-out is at 11 AM.

Does Kigali Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RWF 35 per person applies.

Where is Kigali Serena Hotel located?

Located in the heart of Kigali, this luxury hotel is within 1 mi (2 km) of Union Trade Center and Kandt House Museum of Natural History. Club Rafiki and Ryi'nyamirambo Market are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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