We truly enjoyed the staff and their recommendations! Foster was amazing. Such a professional and genuine person, checking up on us to ensure our first time in Key West was memorable. We enjoyed the pool and excursions. We also enjoyed using the facilities at their sister property, Casa Marina, however our entry key did not work and it was not resolved during our stay. The pool area at The Reach was more tranquil than Casa Marina. The beach, however, had a particular odor and brown color, probably from the seaweed. We thought the restaurant at The Reach was too expensive for the quality of food offered. However, there are many nice eateries close by like Louise’s Backyard, Red Shoe Bistro, Moondog Cafe (best key lime pie), and Ana’s across the way for an affordable quick bite!