2/10 很糟糕
Shahid
情侶出遊
2026 年 2 月 2 日
喜歡：住宿環境和硬體
不喜歡：整潔度和設施服務
Due to weather room temperature very cold, Hotel don’t have any system to change it. I called front desk of the hotel, staff and manager said they can’t do anything for that. Me and wife get sick with the cold. We can’t sleep both night. Only the time we can sleep in the day. I complained to the manager she said they talked to their technician but they can’t do anything. I booked ocean view room but I get the view of bar in between. Towel in my room was old and hard. No hair conditioner in the shower after two time complaint then I received the conditioner. Staff was not cooperative. They trying to give me free parking. I chose best hotel for my vacation but didn’t enjoy my vacation at all. I demand my money back. Me and wife both sick with cold. Manager told me she can’t do anything because I booked with Expedia. I officially registered complaint in their system. You can call them to confirm.
Shahid
於 2026 年 1 月住了 2 晚
