住宿正面

凱徹姆飯店的評分

3 out of 5
凱徹姆飯店
600 N Main St, Ketchum, ID

評論

9.2

太棒了

10 分,有夠讚;753 則評論中有 526 則" "
8 分,不錯哦;753 則評論中有 171 則" "
6 分,一般般;753 則評論中有 41 則" "
4 分,不太好;753 則評論中有 11 則" "
2 分,很糟糕;753 則評論中有 4 則" "

9.6/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Meredith

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My husband and I loved our stay! The room was clean and well designed. The breakfast was also fantastic! If the opportunity arises, we would love to stay again!
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月14日回覆
Meredith - We loved hosting you. Hope to see you again! Thank you for your kind words.

10/10 有夠讚

Thomas

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月10日回覆
Thanks Thomas! So glad you enjoyed your time with us. Hope to see you on a future visit!

10/10 有夠讚

Angie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Lynn Stewart, Hotel Manager 於 2024年5月7日回覆
Thank you for your review!

10/10 有夠讚

Visceglia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
can't wait to go back !
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月29日回覆
See you soon, hopefully! So glad to have hosted you.

10/10 有夠讚

Kristi

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Newly updated, extremely clean, great breakfast, walking distance to many great restaurants, fun courtyard.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月22日回覆
Thanks Krist! So glad you enjoyed your time with us! Hope to see you again.

10/10 有夠讚

Mike

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Only place we stay in Ketchum
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月12日回覆
Mike - And we are glad to have you! See ya next time.

8/10 不錯哦

James,Prospect

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice property in good location with friendly staff
於 2024 年 3 月住了 4 晚
Manager 於 2024年4月2日回覆
Thanks James! Hope to see you on another visit!

10/10 有夠讚

Thomas

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice unique space
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月27日回覆
Thanks Thomas! Love to have happy guests, hope to see you on another visit.

10/10 有夠讚

elizabeth,San Diego

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月18日回覆
Thank you so much! Hope to see you again soon!

6/10 一般般

Neil

喜歡:整潔度
不喜歡:住宿環境和硬體
No work desk in the room, small sink and was very low to the ground, no counter space
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月18日回覆
Hi Neil - So sorry to hear that we missed the mark for you. We hope that other than these you enjoyed your time in Ketchum.

8/10 不錯哦

Nicholas

商務旅客
Price for the location is very good- accessible to all things Ketchum. Parking excellent and included. Only downside is that rooms are located in a diffeeent building as lobby as well as amenities. Have to walk out in the elements to access amenities and also lobby/front desk. Maybe best value in Ketchum tho!
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月13日回覆
Thanks Nicholas - we are glad you enjoyed your stay. Yes, we do have a campus style hotel so we are spread across 4 buildings.

8/10 不錯哦

Victoria

喜歡:整潔度、員工素質和住宿環境和硬體
Barrio75 adjacent to hotel was fabulous restaurant and tequila bar. Hotel was clean and good parking. Needs better lighting in bathroom and less chlorine in hot tub
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月13日回覆
So glad you enjoyed your time with us and our restaurant, we hope to see you again on another trip to Ketchum.

10/10 有夠讚

Jeffrey

於 2024 年 3 月住了 5 晚
Manager 於 2024年4月2日回覆
Awww, thanks - so glad you enjoyed your time with us.

8/10 不錯哦

Jeremy

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our one night stay. I just wish I didn’t get the balcony suite as we never went out in the balcony. Jose at reception was amazing. The lobby was very cool and the room is very comfortable. My highlight was going into pool and hot tub at night!
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月1日回覆
Jeremy - So glad that you enjoyed your time with us. Our outdoor pool and hot tub are pretty great at night in the winter. Hope to see you again!

10/10 有夠讚

Colton

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Zero complaints! The kids loved the outdoor pool. Breakfast was delicious. Cool vibe.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月20日回覆
Colton - you're making us blush. So glad you enjoyed your time with us. Hope to see you next time.

10/10 有夠讚

Martin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location close to town and bars.
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月20日回覆
Thanks Martin! See you next time.

10/10 有夠讚

Wendy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月20日回覆
Thanks Wendy! Glad you enjoyed staying with us.

8/10 不錯哦

Amir

喜歡:整潔度和住宿環境和硬體
Great location. Seemed understaffed.
於 2024 年 1 月住了 4 晚
Manager 於 2024年2月6日回覆
Thanks Amir, glad you enjoyed your stay and our location. Sorry you felt we were understaffed - if you have any specific feedback please feel free to contact us directly with that.

10/10 有夠讚

Jessop

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel in the heart of town. Easy to get to and from River Run Lodge. Rooms were and clean and staff was friendly. Would stay here again.
於 2024 年 1 月住了 3 晚
Manager 於 2024年2月6日回覆
Thanks Jessop! We were glad to have you! Hope to see you next time.

10/10 有夠讚

Carissa

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Ketchum was the perfect stay while we were in the area and enjoyed several days skiing at Sun Valley. It was super convenient to have a bus stop right outside the hotel that dropped us off right at the slopes. We enjoyed being a short walk to incredible dining options and great shopping. Ketchum is a desirable mountain town. The staff were more than warm and friendly. Rooms were comfortable and clean. We enjoyed the hot tub after skiing and had great views. Breakfast was fantastic with quality food and provides enough choices to get us fueled up for a big day on the mountain! We would book again without a doubt and highly recommend to anyone considering.
於 2024 年 1 月住了 5 晚
Manager 於 2024年2月6日回覆
Thanks Carissa! So glad that you and your dad enjoyed your time with us. We would love to see you again!

10/10 有夠讚

Oscar,Ossining

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚
Manager 於 2024年2月6日回覆
Thanks Oscar! So glad you enjoyed your stay. Hope to see you again

8/10 不錯哦

Betzabe

喜歡:整潔度和設施服務
I wish they would have come more often and given fresh towels and cleaned the room. The breakfast could have been better. The scrambled eggs were terrible and the sausage patty was like eating a rubber coaster.
於 2024 年 1 月住了 3 晚
Manager 於 2024年2月6日回覆
Hi Betzabe - We will do housekeeping daily if requested; we just default to once every three days. If you visit us again just let us know and we can set that up. Sorry our breakfast missed the mark for you.

6/10 一般般

Jason

於 2024 年 1 月住了 1 晚
Manager 於 2024年2月6日回覆
Sorry we missed the mark for you Jason. We hope you will visit us again and give us the chance to give you a 10 out of 10 stay!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean, comfortable, great location
We really liked Hotel Ketchum for its location, breakfast and fun, unique vibe. We had a standard 2Q room and it was clean, comfortable and had nice amenities. The only negative I can think of is that it took a full 5min for the water in the shower to warm up, regardless of time of day. But overall, we enjoyed our stay and will be back next year.
於 2024 年 1 月住了 2 晚
Manager 於 2024年2月6日回覆
Thank you for your kind words and we can't wait to see you next year!

8/10 不錯哦

Vanita

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Well located , clean and comfortable . Nice breakfast . However the staff are not very helpful . We inquired about the shuttle bus to the slopes but no information was given. After three days we found out there was a bus stop right outside and we were carrying our skis for four blocks in the cold . No information for restaurants etc
於 2024 年 1 月住了 5 晚
Manager 於 2024年1月19日回覆
Vanita - So glad you enjoyed your stay with us. So sorry about the miscommunications with the front desk; we do have a quick reference for the bus schedule the FD can share with guests as well as have it posted in the lobby, there are full bus schedules available in our lobby, and have the nearest bus stops outlined on our maps in the rooms for guests. We also have a restaurant guide magazine guests can pick up in our lobby as well as a guest directory (via QR code) in our rooms. Again, I am sorry you found this information hard to obtain, I will share this with the staff and do better for our other guests. Again, we are glad you enjoyed your time with us.

10/10 有夠讚

Sara

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Manager 於 2024年1月19日回覆
Thanks Sara, we think you are a 10 too! Hope to see you next time you are in town!

10/10 有夠讚

Wayne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place, good breakfast, great location
於 2024 年 1 月住了 3 晚
Manager 於 2024年1月19日回覆
We are thrilled you enjoyed your stay and our breakfast. Hope to see ya next time you are in the area.

8/10 不錯哦

David

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月19日回覆
Thanks David! Glad you enjoyed your time with us. See ewe next time!

10/10 有夠讚

Christine

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月20日回覆
We are so glad you enjoyed your stay with us; we hope to see you again.

10/10 有夠讚

Margaret

喜歡:整潔度、員工素質和住宿環境和硬體
wonderful!
於 2023 年 11 月住了 3 晚
Manager 於 2023年12月20日回覆
Thanks Margaret - so glad you enjoyed your time with us. Hope to see you again.

10/10 有夠讚

Cristina

喜歡:設施服務
People at the front desk have been very kind and friendly.
於 2023 年 11 月住了 1 晚
Manager 於 2023年12月20日回覆
Thanks Cristina - so glad you enjoyed your stay with us. Hope to see you again in the future.

8/10 不錯哦

ANA

寵物同遊
喜歡:整潔度、員工素質和住宿環境和硬體
Overall stay was very nice. I do think though that the text messages have kind of replaced the customer service that front desk staff should be making an attempt to give. Otherwise it was a nice quiet hotel that was clean and enjoyable.
於 2023 年 10 月住了 2 晚
Manager 於 2023年11月25日回覆
We are so glad you enjoyed your stay with us Ana. So sorry you felt the text messaging system we have was a detractor for you; we usually find guests enjoy the quick and easy way to interact with our front desk; but we understand it might not be for everyone which is why we are still more than happy to speak with our guests anyway they feel comfortable (in person, via telephone). Hope to see you on another visit.

10/10 有夠讚

Lisa

於 2023 年 11 月住了 2 晚
Manager 於 2023年12月20日回覆
Thanks Lisa, we love to have satisfied guests. Hope to see you on the next trip to Ketchum.

10/10 有夠讚

Jane

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月20日回覆
Thanks Jane! It was our pleasure to have you. Hope to see you again!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月20日回覆
Awww, Thanks! We are so glad you enjoyed your stay and hope to see you again!

6/10 一般般

Shellie

喜歡:整潔度和員工素質
於 2023 年 10 月住了 3 晚
Manager 於 2023年11月20日回覆
Sorry we missed the mark for you Shellie. We'd love to hear any specific feedback you have directly. Please feel free to reach out.

10/10 有夠讚

Marcie

喜歡:整潔度、員工素質和住宿環境和硬體
Ewe will be pleased with all the sheep.
於 2023 年 11 月住了 2 晚
Manager 於 2023年11月20日回覆
So glad ewe enjoyed our theme! Hopefully we wool see you again.

6/10 一般般

jeremy

於 2023 年 11 月住了 1 晚
Manager 於 2023年12月20日回覆
So sorry we missed the mark for you Jeremy, we strive to have every guest leave happy. We hope if you are in the area you will give us a chance to give you a 5 star stay.

8/10 不錯哦

JULIA,Nezperce

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I would stay at this hotel again.
於 2023 年 11 月住了 2 晚
Manager 於 2023年11月20日回覆
Thanks Julia! Hope to see you again in the future.

10/10 有夠讚

Jamie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location!
於 2023 年 10 月住了 2 晚
Manager 於 2023年11月3日回覆
Our pleasure to host your Jamie. Hope to see you next time.

10/10 有夠讚

Courtney

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年11月3日回覆
So glad you enjoyed staying with us Courtney! Hope to see you again sometime.

10/10 有夠讚

Kitty

於 2023 年 10 月住了 1 晚
Manager 於 2023年11月1日回覆
Thanks Kitty! Hope to see you on another visit to town!

10/10 有夠讚

Steven

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
If you don’t take time to enjoy the fireplace in the lobby of this hotel, it is truly stunning views with a wonderfully beautiful large fireplace to sit around. Our room was perfect but the lobby is a make sure you don’t miss.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月30日回覆
Thanks Steven - so glad you enjoyed your stay with us and our lobby. We love having cool places for our guests to hangout and enjoy themselves while they are here.

6/10 一般般

Jeff

喜歡:整潔度和住宿環境和硬體
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月30日回覆
Thanks for taking the time to post a review Jeff, so sorry we missed the mark for you. We hope you will return and give us a change to give you a 5/5 experience.

10/10 有夠讚

Ashley

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We loved everything about Hotel Ketchum. The room was spacious, clean, and had a very cozy mountain feel. We especially appreciated how dog friendly the hotel was and the outdoor fire pit area in the evenings. Can’t beat the location in downtown and the service was excellent. We will definitely be staying here again.
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月30日回覆
Wow Ashley - thank you so much! We can't wait to host you and your fur kid again! See you soon - we hope ;)

10/10 有夠讚

Kipp

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月30日回覆
Thanks Kipp! We are so glad you enjoyed your time with us!

10/10 有夠讚

Megan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location, able to walk to most restaurants and shops. Will be coming back.
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月23日回覆
Thanks Megan! See you next time.

8/10 不錯哦

Andrea

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cute stay with friendly service, all within walking distance of downtown Ketchum.
於 2023 年 10 月住了 2 晚
Manager 於 2023年11月1日回覆
Thanks Andrea! Glad you enjoyed your time with us.

10/10 有夠讚

Levi

於 2023 年 10 月住了 1 晚
Manager 於 2023年11月20日回覆
Thanks Levi! So glad you enjoyed your time with us.

10/10 有夠讚

Jane

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月23日回覆
Thanks Jane - what a great praise. Hope to see you again!