Guest Houses in Kent

"Breakfast selection was standard for a HI express. Unfortunately in this hotels case, all of the bread, and especially the bread rolls were too stale to have eaten. Eating in the restaurant in the evening was a very slow process. Over 45 minutes to receive any food. Some people waited over an hour. Room was not particularly clean, debris on the carpet, and a general feeling of rushed housekeeping. Found a child’s teddy bear under the bed, and the staff couldn’t have seemed less bothered. Air conditioning in the room didn’t work, and both bedside lights were so poor that candles would have been a better option. "

"Staff good room and furniture worn dirty and tired "

"Fantatic place to stay when away for work. "

"My family and I booked this hotel as part of my sons 7th birthday and a trip to Leeds Castle. The staff had so very kindly surprised us with a birthday banner and balloons which absolutely made his day and added that special touch. We found all the staff from reception, restaurant, cleaners to be lovely, so friendly and great customer service. We will be staying again. "

"Just alway super helpful and great location "

"Room was terrible. Carpet was worn down to bare floor, aircon unit was held together with tape, wallpaper was peeling off all over the place and the temp control panel was like a floodlight that you couldn’t switch off. I’m sure there are some decent rooms, the hotel has some good ratings so must be ok in general but there are obviously rooms in desperate need of a refurb. "

"Clean and tidy room. Pub next door good food and service "

"We enjoyed the stay at the hotel. It was close to where we planned to visit. Staff were friendly and kind."

"Great hotel great staff and really nice for a family stay or as we did a stop over before hitting Europe. And a really good showe!"