Kenminnohama Hot Spring Tours

I had a lovely stay. The staff were kind, welcoming, and very helpful, and the hotel was comfortable and enjoyable throughout my visit. The only small difficulty was finding the location on my first arrival, but once I found it everything was excellent. Thank you very much for your hospitality.

First room smelt of cigarette smoke so staff were happy to move our room which we appreciated. The bed was really hard and we travelled for 3 weeks in Japan staying in a budget hotel to a high end hotel and this was the worst nights sleep we had the entire trip. The room needs attention as the carpet had a rip and was dirty but the staff were super nice and very attentive. Great staff but hotel needs attention