Room directly facing rubbish collection point, so flies flew in via the opened window. We immediately asked for another room, and the staff took actions promptly. But this room seemed to be vacant for some time, as it was quite dusty.
SIU WING DENISE
於 2024 年 4 月住了 2 晚
8/10 不錯哦
真實旅客
家庭旅遊
2022 年 7 月 24 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
入住手續迅速、交通方便
入住手續迅速,員工有禮,交通十分方便,有免費泊車位,門口有巴士站。
真實旅客
於 2022 年 7 月住了 2 晚
10/10 有夠讚
Man Ching Maggie
2022 年 7 月 23 日
Man Ching Maggie
於 2022 年 7 月住了 2 晚
10/10 有夠讚
Hoi Tong
2017 年 4 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
新裝潢
Hoi Tong
6/10 一般般
Kit Shing Frederick
2015 年 7 月 15 日
喜歡:整潔度和客房舒適度
Kit Shing Frederick
10/10 有夠讚
CHI FOON
2015 年 7 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHI FOON
8/10 不錯哦
真實旅客
2015 年 5 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice
Nice
真實旅客
10/10 有夠讚
Ian,Williamstown
家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super convenient for everything in Kenilworth!
There’s a few rooms (a the one we had) that are a rabbit warren away, but still good condition and ac was welcome.
Ian
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Anita
家庭旅遊
2025 年 7 月 5 日
喜歡:整潔度和設施服務
Excellent staff and great location
Anita
於 2025 年 6 月住了 9 晚
6/10 一般般
John
商務旅客
2025 年 7 月 3 日
不喜歡:設施服務
This is a functional but otherwise charmless hotel. Two big drawbacks are a lack of a gym, and the lack of laundry service.
John
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Harold
情侶出遊
2025 年 6 月 18 日
喜歡:整潔度
Staff were friendly. Reception and restaurant ( we only had breakfast) was nice. Location good
Harold
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Amanda
家庭旅遊
2025 年 6 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great value for money! Good sleep and food even catered for allergies. Staff are excellent!
Amanda
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Michael,Dundee
2025 年 6 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Michael
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Steve
2025 年 6 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Steve
於 2025 年 5 月住了 1 晚
4/10 不太好
Poppy
家庭旅遊
2025 年 5 月 26 日
不喜歡:整潔度和住宿環境和硬體
Took 15 mins for the receptionist to come to reception, the rooms were very dated as are the hall ways. The walls in the room were dirty needed a clean or painting. The carpet in yhe room was very worn.
Poppy
於 2025 年 5 月住了 1 晚
2/10 很糟糕
PHILIP
2025 年 5 月 24 日
不喜歡:整潔度
PHILIP
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Russell
2025 年 5 月 21 日
Russell
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Brian
團體旅遊
2025 年 5 月 19 日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
It was a decent place, I was attending an event there. Overall, a bit dated and shabby.
The carpets, especially, need a bit of a clean. It was very noticeable that they hadn't been cleaned in at least a couple of years. It'd be a relatively cheap way to make it look much more fresh.
Staff were very helpful and friendly.
Brian
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Garikai
親子旅遊
2025 年 5 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were so friendly and went above and beyond to be helpful, from the lady at breakfast (didn’t catch her name) who helped my kids make the pancakes, and were calm amidst my sons hyperactivity, to Adam, who greeted us after a very long drive and late arrival. We had a large cake that needed to be refrigerated and he put it in a fridge for us, he was also very friendly and we decided this is definitely a place we’ll be returning.
Garikai
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Phillip
2025 年 5 月 11 日
喜歡:整潔度和員工素質
Phillip
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Mark
2025 年 5 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
Mark
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Pavin,Feltham
2025 年 5 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
The gentleman at the reception was very helpful . I wanted to check in early .He accommodated my request. The only improvement I would say is they need to leave a couple of bottles of water in the room.
Pavin
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Gemma
家庭旅遊
2025 年 4 月 21 日
We arrived at the hotel to check in and had paid the full price before arriving. Reception then charged ann extra £108 for parking apparently. We got to the room and the air conditioning was broken. It was so noisy. We were told it wasn’t supposed to be like that and he would try and get us another room. The manager then forgot about us and said we just had to stay in the original room. When I booked the hotel said it had a gym and showed photos of said gym. Upon arrival we were told the gym was removed weeks ago so had to plan to train somewhere else both days while staying in the hotel. The cleanliness wasn’t what we expected. We left the hotel for the full day and when we arrived back nothing had been cleaned. We had no clean mugs for coffee or clean towels. We were over charged and promised a partial refund.
Gemma
於 2025 年 4 月住了 2 晚
6/10 一般般
Ian
家庭旅遊
2025 年 4 月 19 日
Ian
於 2025 年 4 月住了 1 晚
6/10 一般般
BRIAN
2025 年 4 月 7 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
Room fine except totally overheated - could not get the temperature down even with the window open and the thermostat on 16 (lowest setting). No fan despite notice saying there was.
Car parking is tight but the real problem was we had to park under the trees - the bird mess was incredible and not easy to get sorted out away from home. Still scrubbing.....