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Best Western Plus Kelowna Hotel & Suites

2.5 star property
Eco-certified hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Kitchen features a refrigerator, microwave, and oven, with a window offering a view.
Relax in comfort with a large bed, flat-screen TV, and city views.
Relax in style at our wellness spa, featuring a comfortable seating area, fireplace, and flat-screen TV.
Enjoy the serene atmosphere of our outdoor space, featuring a beautifully manicured lawn with benches and lush greenery.
Swimmers can enjoy a refreshing dip in the pool surrounded by a spacious area with clear views.

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is NT$3,956
NT$4,589 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Two large beds with white linens, a desk with drawers, and a flat-screen TV are featured in this stylish room.

Standard Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Separate bedroom
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

Two large beds with white linens, a desk with drawers, and a flat-screen TV are featured in this stylish room.

Standard Room, 2 Queen Beds, Balcony, Tower

8.8 out of 10
Excellent
(42 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Separate bedroom
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Relax in comfort with a sofa, flat-screen TV, and kitchen area.

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
HDTV
Premium bedding
  • 427 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Two single beds with white linens, flat-screen TV, and desk with chair.

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Separate bedroom
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Enjoy a city view from the comfort of this room, featuring a large bed, flat-screen TV, and desk workspace.

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.2 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Separate bedroom
  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Relax in comfort with a large bed, bedside tables, and a nightstand, each with a lamp.

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
HDTV
Premium bedding
  • 427 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

Relax in comfort with a large bed, flat-screen TV, and city views.

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 427 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Two large beds with white linens, a desk with drawers, and a flat-screen TV are featured in this stylish room.

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Relax in this spacious room with a large bed, flat-screen TV, and city view.

Executive Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Comfortable room with a neatly made bed, two bedside tables, and a lamp on each.

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
HDTV
Separate bedroom
  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Two large beds with white linens, a desk with drawers, and a flat-screen TV are featured in this stylish room.

Suite, 2 Queen Beds, Non Smoking (Living Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
  • 427 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Enjoy a comfortable stay in this stylish room featuring a large bed, flat-screen TV, and a cozy seating area.

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Sofa bed
  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

Two large beds with white linens, a desk with drawers, and a flat-screen TV are featured in this stylish room.

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Separate bedroom
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Relax in this spacious room featuring a large bed, flat-screen TV, and kitchenette.

Standard Room, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
2402 Highway 97 N, Kelowna, BC, V1X4J1

What's nearby

  • Mission Creek Regional Park - 8 min walk - 0.7 km
  • Orchard Park Mall - 10 min walk - 0.9 km
  • Kelowna General Hospital - 6 min drive - 5.5 km
  • Waterfront Park - 7 min drive - 6.0 km
  • Prospera Place - 7 min drive - 6.0 km

Getting around

  • Kelowna Intl. Airport (YLW) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Cactus Club Cafe Banks Road - ‬4 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬12 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Montana's Cookhouse - ‬4 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-certified hotel near Waterfront Park
Consider a stay at Best Western Plus Kelowna Hotel & Suites and take advantage of a free breakfast buffet, a terrace, and a garden. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking, plus extended parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A computer station, multilingual staff, and ATM/banking services
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 176 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 40-inch HDTVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Interior

Sandman Hotel & Suites Kelowna

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  • Parking included
  • Free WiFi
  • Restaurant
7.0 out of 10, Good, 1,709 reviews
The price is NT$3,037
NT$3,568 total
includes taxes & fees
Sep 1 - Sep 2
Sandman Hotel & Suites Kelowna

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,910 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from July 16 2025 to July 31 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM. The pool will be unavailable from July 16 2025 to July 31 2025 (dates subject to change).

How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?

As of 2025/8/10, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on 2025/9/7 start from NT$3,956, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Kelowna Hotel & Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of CAD 100 per stay and a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Kelowna Hotel & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Kelowna Hotel & Suites?

Check-in start time: 4 PM; Check-in end time: 1 AM.

What time is check-out at Best Western Plus Kelowna Hotel & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Kelowna Hotel & Suites located?

Located in Dilworth Mountain Estates, this spa hotel is within a 10-minute walk of Orchard Park Shopping Centre and Mission Creek Regional Park. Orchard Park Mall and Cineplex Cinemas Orchard Plaza are also within 1 mi (2 km).

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Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1004 reviews
Rating 8 - Good. 350 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mihir

Liked: Cleanliness
Location was very nice and breakfast was amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Served a great free breakfast!
Stayed 2 nights in Aug 2025

8/10 Good

Santos

Liked: Staff & service, amenities, property conditions & facilities
Great stay for my vacation
Stayed 1 night in Jun 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel - clean, quiet, reliable and staff are very good
Stayed 4 nights in Jul 2025

10/10 Excellent

Meng Yueh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff plus a clean and comfortable pool
Stayed 1 night in Jul 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient.
Stayed 3 nights in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a restaurant in the hotel. Great staff, excellent service!
Stayed 3 nights in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the two rooms on the courtyard :) Love the warm pool and great breakfast. Throughly enjoyed our stay.
Stayed 2 nights in Jul 2025

8/10 Good

Terrence

Liked: Cleanliness
Good hotel. Staff was very friendly and efficient
Stayed 2 nights in Jun 2025

10/10 Excellent

Abshiro Jama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids really loved the variety of food at breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly staff
Stayed 3 nights in Jul 2025

8/10 Good

Tabatha

Liked: Amenities, property conditions & facilities
Room was clean and comfortable. Felt like home. Complementary breakfast was ok but super busy at 9 AM. I suggest getting there early if possible
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Nice property . Staff friendly and helpful
Stayed 3 nights in Jul 2025

6/10 Okay

Grant

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great, pub and food are excellent
Stayed 1 night in Jun 2025

8/10 Good

Reno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Bed was too hard for me.
Stayed 1 night in Jul 2025

10/10 Excellent

Lorma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and staff or accommodating
Stayed 3 nights in Jul 2025

10/10 Excellent

Clarence L Wiley

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, and lots of restaurants and shopping nearby. Excellent location!
Stayed 8 nights in May 2025

10/10 Excellent

Davina

Liked: Cleanliness, amenities, property conditions & facilities
The beds were so comfy. I got my best night sleep in your hotel. The buffet breakfast was delicious with a variety of both hot and cold options with fresh ingredients. The coffee and teas offered throughout the day were amazing . Also loved the hotel pool and hot tub
Stayed 2 nights in Jul 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to shopping and food. Lots of parking, friendly staff. Was quite busy when we checked in, had 4 people ahead of me also waiting to check in ns only had one front desk working which should of had two people checking in guests
Stayed 1 night in Jul 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 1 night in Jun 2025

10/10 Excellent

AMAPOLA

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very spacious and has high ceilings, has backyard area with grass where the dog can run around and enjoy the space. Also includes breakfast with the room rate. Overall happy with our stay and will surely come back again when we plan to come back to Kelowna.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

It was pretty good. I would come back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and convenient.
Stayed 3 nights in Jun 2025