Zumrut Palas Hotel

Choose dates to view prices

Take advantage of a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Zumrut Palas Hotel. Hit the slopes at this hotel offering ski-in/ski-out access, cross-country skiing, and ski storage. Enjoy onsite activities like hiking/biking, snowboarding, and rock climbing. Stay connected with free WiFi in public areas, and guests can find other amenities such as a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Restaurant
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is NT$1,794
NT$1,991 total
includes taxes & fees
Nov 14 - Nov 15

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Suite Room

A modern living room with a sofa, armchair, and a wooden side table with a kettle and remote control.

Standard Suite Room

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed, 1 Large Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a large bed, a desk with a coffee maker, and a view of the city through the window.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Roof Standard Room

A compact bedroom with a bed, a desk, and a radiator.

Roof Standard Room

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Twin Room

A compact hotel room with a wooden desk, a small trash bin, a bed, and a window with curtains.

Economy Twin Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

A family room with two beds, a desk, a television, and a microwave.

Quadruple Room

  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Economy Triple Room, Multiple Beds, Accessible, Non Smoking

A narrow hallway leading to a bedroom with a bed, a small table, and a mirror.

Economy Triple Room, Multiple Beds, Accessible, Non Smoking

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Economy Room (No Window)

A hotel room with two beds, a desk with a computer, a TV, and a small refrigerator.

Economy Room (No Window)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Melikgazi, a neighborhood in Kayseri, Zumrut Palas Hotel is in the entertainment district and in the mountains. Kayseri Castle is another place to visit that comes recommended. Take an opportunity to explore the area for outdoor excitement like mountain climbing and other activities like skiing. Visit our Kayseri travel guide
Map
Tekir Yaylasi Erciyes Kümeevler 15, Kayseri, Kayseri, 38210

What's nearby

  • A mosque with a dome and a minaret, surrounded by trees and a partly cloudy sky.
    Meydan Camii
    24 min drive - 26.7 km
  • Erciyes Ski Resort
    1 min walk - 0.1 km
  • Hunat Hatun Mosque
    24 min drive - 26.7 km
  • Kayseri Castle
    24 min drive - 27.1 km
  • Sirin Aquapark
    33 min drive - 38.7 km

Getting around

  • Kayseri Station
    22 min drive
  • Kayseri (ASR-Erkilet Intl.)
    31 min drive

Restaurants

  • Meşhur Tekir Tatlıcısı
    8 min walk
  • Erciyes Tatlıcısı
    11 min walk
  • Dostlar Develi Cıvıklısı
    8 min walk
  • Das3917 Bar
    19 min walk
  • Tekir Sucuk Evi
    5 min drive

About this property

Zumrut Palas Hotel

  • Hotel located in Melikgazi
  • Consider a stay at Zumrut Palas Hotel and take advantage of a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services. Hit the slopes at this hotel offering ski-in/ski-out access, cross-country skiing, and ski storage. Enjoy onsite activities like hiking/biking, snowboarding, and rock climbing. In addition to a restaurant, guests can connect to free WiFi in public areas.
  • Other perks include:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and coffee/tea in the lobby
    • An elevator, smoke-free premises, and a front-desk safe
  • Room features
  • All guestrooms at Zumrut Palas Hotel offer thoughtful touches such as laptop-friendly workspaces and bathrobes, in addition to amenities like sound-insulated walls and minibars.
  • Other amenities include:
    • Highchairs and children's dinnerware
    • Bathrooms with rainfall showers and hair dryers
    • Wardrobes/closets, heating, and daily housekeeping

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  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 562 reviews
The price is NT$2,105
NT$2,337 total
includes taxes & fees
Oct 31 - Nov 1
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Frequently asked questions

Is Zumrut Palas Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Zumrut Palas Hotel?

As of 2026/10/25, prices found for a 1-night stay for 2 adults at Zumrut Palas Hotel on 2026/11/14 start from NT$1,794, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Zumrut Palas Hotel?

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Zumrut Palas Hotel?

Check-out is at 11:30 AM.

Does Zumrut Palas Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Zumrut Palas Hotel located?

Located in Melikgazi, this hotel is 14.8 mi (23.9 km) from Kayseri Castle.

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Reviews

Zumrut Palas Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 28 out of 52 reviews
Rating 8 - Good. 19 out of 52 reviews
Rating 6 - Okay. 3 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful and friendly. I got free room upgrade during low season
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zumrut is just a stone throw away from the main slope and gondler. They have their own ski equipment shop at the main gate. Food wise is a bit limited but adequate. The staff are really friendly and helpful and our rooms where clean. In terms of facilities there isn't much and the hotel isn't in the same class as others along this strip, but it is excellent value for money.
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very simple stay that’s across the street from the Tekir gate lift. There is no ski rental on the property, just a ski shop. You walk across the street, rent you gear and go skiing, great location! Pro tip: stay in the Kayseri instead. There is nothing to do in the area at all. No speed ski, super expensive restaurants that only open at 19:00 (the slopes close at 17:00 - so you have 2 dead hours !!!) If you stay in Kayseri - it’s a 25 minute drive, 120 TL parking right at the ski rental, once done - go to Kayseri and it’s a huge city with everything in it! The hotels are 1/4 of the price, as well as all other prices. You do not need to carry the ski gear around - rent it for a few days and they store it for you anyways!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel directly opposite the ski lifts. Fantastic staff who spoke English as a bonus. Comfortable rooms, good breakfast, evening meal was excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ski shop in house and bufffet
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfect location. Right across from the slopes and restaurants. The room was bigger than expected. I had a queen and a twin bad. Was nice to have breakfast and dinner included in case you didn’t want to walk around.
View from my room
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
People were very nice and helpful, but, walls are paper thin, water in shower was not very hot and very low flow, sink faucet had a tiny crack and sprayed a fine jet out the side.. Otherwise, a nice place for the price! It was off-season and very few people at the ski area by April 8.. probably a better experience when things are busier..
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived we felt welcome. Staff is very friendly and helpful. Food is delicious, definitely one of the best dinners in the area. The view straight out the front door is to the mountains, cable car is accessible in the summer to a certain height. The rooms was very clean and fresh, a nice fragnance hits you as soon as you enter, and the shower is great too. The floors are accesible by elevator which helps a lot with carrying luggages. Wifi has a good signal and works perfect all around the building. For all the above, and all the friendly people weve met, we would definitely come again
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bra service och fin hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Otel cok iyi cok samimi cok duzgun temiz iyiler
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel çok ilgili otelin yeri çok iyi tam Erciyes’in karşı. Yemek seçeneği az çok
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness
Oda temizliği yeterli değildi bunun dışında herşey mükemmeldi
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Aile odası seçtiğimiz için büyüktü. Personelin tümü çok yardimseverdi.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Çalışanlar çok kibarlardı ve anlayışlılardı. Otelde rahattı. Lokasyon olarakta güzel.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güler yüz ve samimiyet için teşekkür ederiz
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Temizlik orta seviye personel çok nazik ve yardım sever di
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Odaların temizliği ve büyüklüğü iyi. Personel ilgili. Pistlere yakınlığı gayet iyi.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities

İdeal

Kötü tarafları: Biz arkadaşımla ekonomik odada kaldık ilk odaya girdiğimizde yorganlar temiz değildi banyoda yasak olmasına rağmen sigara kokuyordu. Kayağa gitmeden önce haber verdik geldiğimizde daha temizdi ama sigara kokusu ne yazıkki 4 gün boyunca gitmedi banyodaki havalandırma sistemi kötü. İyi tarafları: Kahvaltı çok iyi, yemek kalitesi genel olarak iyi. Çalışanlar çok ilgili ellerinden gelen yardımı sağlıyorlar. Kayak kiralama tesisleri yine iyi ilgililer ve kaliteliydi bir sıkıntı yaşamadık. Havalimanına ve istenilen yere makul fiyata transfer var. Diğer arkadaşlar standart odalarda kaldılar şikayetleri yok. Genel olarak iyi bir daha gelsek yine kalırız.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personelin ilgi alakası ve güler yüzlülüğü değerliydi. Yemekler oldukça başarılıydı. Teşekkürler.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aile ve spor için uygun fiyat süper lokasyon.

Temiz düzenli kibar anlayış ile yönetilen , fiyat performans oteli . Kesin olarak aile ile gelinip kalınacak yada spor yapmak üzere odaklananlar için iyi bir otel . Kahvaltı ve yemekler kararında olması gerektiği kadar ve çeşitlilikte idi .
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Reservasyon yaparken sitedeki fotograflarda odanın penceresi olmadıgı belirtilmiyor ama -1.ci katta dahi odalar var ve odanın penceresi yok oda servisini aramak için telefon çalışmıyor.Kar yağışı yüzünden yollar kapalıydı ve elimde valizle kar yüzünden yürüyemeyeceğim için çok kısa mesafe bir yere gitmem için yardım istememe rağmen bi süre bekletilmem sonrasında tek başıma çözüm bulmam gerekti.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bir sonraki Erciyes tatilimizde yerimiz belli :)

Konaklamamızın başından sonuna herşey çok keyifliydi. Otel en aktif pist olan Tekir pistinin hemen karşısında ve piste gitmek için sadece yolu geçmeniz yeterli oluyor. Daha önce Uludağ'da yapmış olduğumuz kar tatillerinde odaların soğuk ve gürültülü olması ile ilgili çok sıkıntı yaşamıştık. Buraya gelirken de içimizde aynı tedirginlik vardı ama daha kapıdan girdiğiniz gibi sıcacık bir ortamı var, odaları da aynı şekilde... Kahvaltı ve yemek saatlerinde çay ikramları var ve en önemlisi de içme suyu için extra ücret talep etmiyorlar, bayıldık! :) Resepsiyonda Ahmet Bey karşıladı bizi vardığımız akşam, çok ilgiliydi... Hiç üşenmeden yapılacaklar ile ilgili her türlü detayı paylaştı. Kahvaltı ve akşam yemekleri için açık büfe hazırlanıyor, dilerseniz alacarte olarak da alabiliyorsunuz. Biz iki opsiyonu da denedik, oldukça başarılı bulduk. Restaurant alanında Mehmet Bey ve Muhammet Selami Bey inanılmaz ilgili ve yardımcıydı. Muhammet Selami Bey, sahip oldukları sistemi farklı beslenme rutinimize adapte edebilmemiz için mucizeler yarattı diyebiliriz, o kadar mutlu olduk! Ne kadar hoş sohbet olduklarından bahsetmiyorum bile. Kesinlikle müşteri memnuniyeti odaklı çalışıyorlar... Eşimle birlikte çok keyifli bir tatil yaptık, Erciyes'e bir dahaki gidişimizde, yerimiz belli.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İlgili çalışanlar güleryüzlü kayak pistlerine yakın yemekler başarılı
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok memnun kaldik hatta oda bulursak bu hafta sonuda gelicez
Stayed 1 night in Jan 2024