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夢幻花園飯店的評分

3 out of 5
夢幻花園飯店
Chaksibari Marg, Thamel, Kathmandu, Kathmandu

評論

8.8

有夠讚

10 分，有夠讚；51 則評論中有 36 則" "
8 分，不錯哦；51 則評論中有 4 則" "
6 分，一般般；51 則評論中有 6 則" "
4 分，不太好；51 則評論中有 4 則" "
2 分，很糟糕；51 則評論中有 1 則" "

8.8/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

8.6/10

住宿環境和硬體

9.2/10

環保程度

評論

6/10 一般般

hoi ki

喜歡：員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

6/10 一般般

Jean-Claude

喜歡：整潔度和員工素質
bon hôtel malheureusement sans chauffage...
Bon hôtel malheureusement sans chauffage...
於 2023 年 12 月住了 6 晚

10/10 有夠讚

Kin-Hong

於 2023 年 11 月住了 2 晚

8/10 不錯哦

Christopher

團體旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
Sapana Garden was fine for what it is, a no frills inexpensive hotel in Thamel. The hot water and a/c work, so can't ask for much more than that. The room is basic with no creature comforts. The breakfast was quite good, actually. Potatoes with garlic was delicious. Good location if you can find it--it's tucked away between two streets. It does the job, as long as you don't expect too much.
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Kalevini

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Narayan and staff are friendly and helpful with anything you want. Great breakfast and location. I would definitely stay there again.
於 2023 年 10 月住了 2 晚
Narayan 於 2023年10月13日回覆
Dear KaleviniThank you for your memorable stay with us and you like our services so we want you to serve again in near future again.RegardsNarayan

10/10 有夠讚

Gustav

情侶出遊, 團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Le MEILLEUR hôtel de Thamel. Situé dans une petite rue calme et à quelques minutes à pied de tous les meilleurs quartiers de Thamel et des restaurants. Le personnel était super sympa et très arrangeant, et le service était excellent. L'ambiance de l'hôtel était si accueillante, nous ne pouvons que recommander cet hôtel !
Narayan 於 2023年5月28日回覆
Dear Gustav, Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again.Best regards,Sapana Garden Team

10/10 有夠讚

Gabriel

情侶出遊, 團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
L'équipe de l'hôtel Sapana Garden a été exceptionnelle. Ils ont été réactifs, amicaux, attentionnés et minutieux. Narayan s'est distingué ! Tous les membres de l'équipe avec lesquels nous avons eu des contacts ont été excellents. La chambre était agréable et le barbecue dans le jardin était très amusant. Nous y séjournerions à nouveau sans hésiter.
於 2023 年 5 月住了 1 晚
Narayan 於 2023年5月28日回覆
Dear Gabriel, Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana garden Team

10/10 有夠讚

Christie

情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is wonderful and the staff are very helpful and willing to help in any way they can. The rooms are clean and comfortable. The location of the hotel is great in the middle of “Thamel”. There are bars, shops, and restaurants around. Highly recommended!
Narayan 於 2023年5月28日回覆
Dear ChristieGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 有夠讚

Marcus

情侶出遊, 團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
首都としてのカトマンズは活気にあふれ、常に忙しく、時には騒がしく、過密な状態になることもあります。しかし、このかわいいホテルは、ガーデンオブドリームスから5分のところにあります。このホテルはタメル地区にあり、非常に賑やかな場所ですが、部屋は驚くほど静かで、これから始まる一日のためにゆっくり休めるという利点があります。 ホテル自体は、レセプションから朝食をとる庭、その隣のバー、素敵なコーヒーショップ、美しい夕食をとることができる素晴らしい外の庭まで、素晴らしいものです。 部屋は非常に快適で、枕も完璧です。レイアウトはすっきりしていて、よく使われています。 すべてが完璧で素晴らしいのですが、私たちにとって最も重要なのはスタッフです。どんな問題や疑問もすぐに解決してくれました。 私は間違いなく、このホテルを誰にでもお勧めします。
Narayan 於 2023年5月28日回覆
Dear MarcusGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 有夠讚

Ronny

情侶出遊, 團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Una estancia increíble en el Hotel Sapana Garden de Thamel. Estuvimos a finales de mayo y fue perfecto. La ubicación es genial - muy cerca de muchas zonas principales que desea visitar, caminar, y si usted está interesado en el transporte público - múltiples opciones allí también. Visitamos como una pareja junto con mis amigos. ¡El lugar era increíble para todos en el grupo! Cualesquiera que fueran tus intereses/prioridades, desde una gran conexión wifi a extras en tu habitación, o ayuda con cualquier cosa - ¡el equipo estaba allí! Desde el check-in hasta la cena y las experiencias en la habitación hasta nuestra hora de salida :) ¡Recomiendo encarecidamente este hotel y lo mantendré como mi favorito para futuros viajes a Nepal!
於 2023 年 5 月住了 1 晚
Narayan 於 2023年5月28日回覆
Dear RonnyGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 有夠讚

Santa

寵物同遊, 團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Qué gran hotel, hecho más grande por el personal atento y amable. Nuestra habitación estaba bien equipada y muy limpia. La ubicación está cerca de todo. Caminamos por todo el barrio. Los servicios de taxi e Indrive eran fáciles y fácilmente disponibles. Un agradecimiento especial a Narayan por organizarnos un increíble tour privado por Katmandú. Y a Devendra por recibirnos siempre con una gran sonrisa y buenos consejos sobre dónde comer y beber fuera del hotel. Los restaurantes y bares del hotel también eran estupendos. Sin duda volvería a alojarme aquí.
於 2023 年 5 月住了 1 晚
Narayan 於 2023年5月28日回覆
Dear SantaGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 有夠讚

Garry

情侶出遊, 團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We just returned from a fabulous Nepal tour. We were traveling with our group and loved the location and vibe of the hotel. There were tons of shops, restaurants, bars, and cafes right outside, and museums/parks within a short walk. The rooms were very comfortable. Despite being in the center of a vibrant neighborhood, it was very quiet at night. Carmen went above and beyond in helping us to schedule a half-day guided tour of Kathmandu and was extremely kind and attentive--he made us feel welcome and well cared for. And Narayan enthusiastically helped us select some amazing shopping. Overall a wonderful experience--we will be back!
Narayan 於 2023年5月28日回覆
Dear GarryGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 有夠讚

Phoebe

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
El 05 de mayo celebramos nuestra boda y no pudo salir mejor, el trato de todo el equipo del hotel fue espectacular, super cercanos, y atentos. Desde el principio Narayan estuvo muy pendiente de nosotros y nos ayudó muchísimo. La comida estaba exquisita, un 10 para el chef Roshan y su equipo. Muchas gracias a todo el personal del hotel por hacer de un día tan especial un gran día.
Narayan 於 2023年5月28日回覆
Dear PhoebeGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 有夠讚

harvey

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
La experiencia en el Hotel Sapana Garden fue fantástica, no sólo porque el espacio es especial, acogedor y muy agradable, sino sobre todo por el personal. Todas las personas que forman la familia del hotel fueron súper amables e hicieron que la estancia fuera memorable.
Narayan 於 2023年5月28日回覆
Dear harveyGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 有夠讚

Joe

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Pudimos disfrutar de una jornada de teambuilding muy agradable en el Penthouse del Hotel Sapana Garden, en el corazón de Thamel. Un espacio precioso, una comida riquísima y un servicio excelente. Narayan nos atendió maravillosamente:) Sin duda a recomendar, muchas gracias!
Narayan 於 2023年5月28日回覆
Dear JoeGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 有夠讚

Anne

情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
L'emplacement de l'hôtel est bon, en plein centre-ville, facile à se déplacer ; le personnel de l'hôtel est très sympathique, surtout les gars à la réception, ils sont très gentils ! Le petit-déjeuner de l'hôtel est très copieux, et il est livré dans la chambre chaque matin. Le petit-déjeuner est riche et cérémonial ; le déjeuner est également délicieux, avec du porc, du poulet et du poisson tous délicieux ; en plus, le dernier étage de l'hôtel est magnifique, et vous pouvez y faire de l'exercice tout en profitant de la vue nocturne de Katmandou.
Narayan 於 2023年5月28日回覆
Dear AnneGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 有夠讚

lorrain

情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
我最近住在Sapana Garden酒店，体验非常棒。员工，尤其是Narayan非常友好，总是竭尽全力帮助我。他们帮助我购买了SIM卡，并为我提供了在Thamel参观的好建议。酒店提供的早餐非常好，尽管自助餐没开放，但餐单上提供了许多不错的选择。我特别喜欢酒店在房间里提供了水壶、茶包和瓶装水。浴室有带窗帘的淋浴，可以防止水泼到整个房间。此外，空调效果非常好，尤其是在寒冷的冬季。酒店的位置非常适合想要探索更远地方的旅行者，因为旅游大巴站距离酒店只有300米。尽管位于繁忙的Thamel旅游区，但酒店的客房晚上很安静。总体而言，我在Sapana Garden酒店度过了愉快的时光，强烈推荐给想在Thamel舒适便利地停留的人。
Narayan 於 2023年5月28日回覆
Dear LorrainGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 有夠讚

Maria

情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Sapana Garden is an exceptional hotel located in the heart of Thamel, making it a great choice for travelers looking for convenience and comfort. One of the most notable features of this hotel is its beautiful garden, which may be small, but is simply stunning. It provides a great place to unwind and relax, away from the hustle and bustle of the city. The location of the hotel is another highlight, as it is centrally located and close to many of the popular tourist spots. Despite being in the middle of the city, the hotel is incredibly quiet and peaceful, making it an ideal place to stay for those who want to escape the noise and chaos of city life. The beds at Hotel Sapana Garden are without a doubt the most comfortable ones you'll find in the area. After a long day of exploring the city, you'll look forward to sinking into your soft and cozy bed. When it comes to food, this hotel truly stands out. The breakfast buffet offers a wide variety of items, and the quality of the food is top-notch. The staff also goes out of their way to make sure that guests are happy with the food and that their dietary requirements are taken into account. Finally, the staff at Hotel Sapana Garden is simply outstanding. Narayan, in particular, is incredibly helpful and knowledgeable about trekking tours and the city of Kathmandu. He is always willing to go above and beyond to ensure that guests have a memorable and enjoyable stay. Overall, Hotel Sapana Garden is a fantastic hotel.
Narayan 於 2023年5月28日回覆
Dear MariaGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

4/10 不太好

narayan

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Ming

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
酒店位置不错，在市中心，出行很方面；酒店的员工非常热情，尤其是前台的几个小伙子，人特别好！酒店的早餐很丰盛，每天早上都是送到房间，早餐很丰盛，很有仪式感；午餐也很美，猪肉，鸡肉，鱼肉都很可口；另外，酒店顶层的挺美的，可以锻炼下身体，欣赏加德满都的夜景。

6/10 一般般

Judith

情侶出遊
喜歡：員工素質
Das personal ist super freundlich und hilfsbereit. Man fühlt sich sehr willkommen. Lage ist super, Hotel jedoch sehr in die Jahre gekommen und Fensterläden super undicht und daher extrem hellhörig. Bisschen muffig
於 2022 年 10 月住了 1 晚
Ram 於 2022年10月27日回覆
thank you so much for your feedback

10/10 有夠讚

Stephan

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best stay outside my country.
It was one of my best stays outside my country. I really appreciate Ram for his kindness to last minute arrangements for my trip to Pokhara. The location, food, staff, cleanliness, bed everything is perfect. It was great value of money.
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Eson

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was our second time staying here. We love the hotel. The staff is excellent and friendly. Very clean hotel. The pickup service is great and they will take you and pick you up from the Airport at convenient cost. The breakfast is good, but it would be nice to have pancakes one day. Would highly recommend staying here. We stayed in the two bedroom suite that has a small living area.
於 2022 年 6 月住了 1 晚
Eson 於 2022年7月16日回覆
Dear Eson, thank you for writing this review and sharing your wonderful experiences with global traveler. We look forward to welcoming you again and again. Best Regards' Ram

10/10 有夠讚

lorrain

情侶出遊, 商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I thoroughly enjoyed my stay at Hotel Sapana Garden. Sudeep was the always great and his hospitality was beyond expectations. I will always stay at Hotel Sapana Garden, whenever I would visit Kathmandu. Highly recommended.
於 2022 年 6 月住了 1 晚
Ram 於 2022年7月16日回覆
Dear Lorrain, thank you for writing this review and sharing your wonderful experiences with global traveler. We look forward to welcoming you again and again. Best Regards' Ram

10/10 有夠讚

Anne

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Centrally located in Thamel, walk-able, convenient. Great value for money.
於 2022 年 6 月住了 1 晚
Ram 於 2022年7月3日回覆
Dear Anne, thank you for writing this review and sharing your wonderful experiences with global traveler. We look forward to welcoming you again and again. Best Regards' Ram

10/10 有夠讚

Ming

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Best valued stay at Hotel Sapana Garden!
於 2022 年 6 月住了 1 晚
Ram 於 2022年7月3日回覆
Dear Ming, thank you for writing this review and sharing your wonderful experiences with global traveler. We look forward to welcoming you again and again. Best Regards' Ram

4/10 不太好

Vivian

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚

4/10 不太好

真實旅客

親子旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
air condition and hot water cannot be used due to blackout. it was so cold and we were freezing but there was nothing to do.
於 2020 年 1 月住了 3 晚
Narayan 於 2020年2月20日回覆
Dear Guest Greetings from hotel sapana garden! Thank you for staying at hotel sapana garden, we apologies for the trouble that you have faced now we have fixed with everything and we assured you that never happen again. Thank you Narayan poudyel

4/10 不太好

真實旅客

不喜歡：員工素質
Room is acceptable What I didn't like is staff forgot that I had to be picked up from airport until I called. Had not confirmed with his driver I needed a transport to the domestic airport next day.
於 2019 年 12 月住了 1 晚
Narayan 於 2020年1月13日回覆
Dear Valuable Guest Thank you for your precious time to write comments to us and we are extremely sorry that we missed your arrival time. Now we have changed the management we guarantee you that we will improve our service next time. Have a good time ahead Regards

2/10 很糟糕

Alicia，New Jersey

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Since I booked with Expedia they put me in a hotel across the street. I booked theSapana because I wanted to stay there not in another hotel. I should be fully refunded. Front desk was extremely rude and incompetent ! I would definitely not book this hotel even if it was freee! Alicia
於 2019 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
設備は良かったです。エレベーターが有ればもっと良かったです。
於 2019 年 10 月住了 1 晚

10/10 有夠讚

Yoav

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great quite hotel in the Heart of the thamel
Quiet hotel right in the centre of the thamel. Nice breakfast, great service of the staff. Could be more maintained.
於 2019 年 10 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Disappointing
The hotel is hidden at the end of an alley and difficult to find. Room was described as a luxury double but it was a standard room on the small side and lacking a wardrobe where to put clothes. Breakfast was very poor and only one cup of coffee allowef - i thought it was a joke. I booked the hotel based on reviews but i think they must be written by frienfs of the staff. Staff in the restaurant were friendly but not the staff behind the front desk. Will not stay here again and do not recommend.
於 2019 年 9 月住了 4 晚

10/10 有夠讚

Kul

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous
I highly recommend it for everyone because we stayed here for two days with my family with a unforgettable remember and experience like a lovely family environment with delicious food and neat and clean hospitality. Everybody looks helpful, polite, respectful, nice . I am really thankful to everyone and especially to Mr Ishwar (owner).
於 2019 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed at Sapana garden in our first time visiting Kathmandu, we chose this place by reading reviews and we were very happy during our stay. A/C, great location, has 2 access ways to the hotel, very handy as Thamel is very crowded with narrow streets. Breakfast was good, very friendly staff, market is just out the street, you can walk to various places from there or take a taxi by dealing the price before you hop in, diary or restaurants nearby, also Hotel has its own restaurant. Great experience, we would love to go back.
於 2019 年 5 月住了 7 晚
Ishwar 於 2019年7月7日回覆
Dear Guest, thank you for writing this review and sharing your wonderful experiences with global traveler. We wish you good days! Thanks! Ishwar

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I stayed both before and after trekking for a week and they stored some of my luggage which was great. Good service, friendly staff and good food in the restaurant.
於 2019 年 6 月住了 3 晚
Ishwar 於 2019年7月7日回覆
Dear Guest, thank you for your valuable review on us. We wish you great time. Namaste! Ishwar

10/10 有夠讚

CK，HK

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
I’m very happy enjoyed few days in Hotel Sapana Garden while return from Annapurna Circuit Location: • Very convenience • 20 minute (By Taxi) – from hotel to airport (leave hotel at Tue 17:30) • Walking distance: • 1 minute -- Money exchange shop, local restaurant, small shops…, • 5 minutes – Busy Street, trekking shop, big supermarket, book store, different kind of restaurants, shops… • 5 to 10 minutes - Garden of Dreams and Narayanhity Palace Museum • 20 minutes - Kathmandu Durbar Square • 40 minutes – Swayambhunath (No entry fee) FYI… As hotel is not in big street, please pay attention for a tall and light green building https://goo.gl/maps/4kCHStLuaFTqvZuEA Room: • Clean, Big, Stylist, New, Good lighting, nice terrace (good for dry clothes) and Silent (hotel hide in small street), • Air con, Hot water shower, TV (many channels e.g. Star, Sony…), hot water boiler … are in good condition, • Power will suspend occasionally (seem City issue) but recover very soon, • Bottle water and housekeep every day, Food and drinks: • Delicious and reasonable price, • Breakfast is buffet type, coffee (fresh make) or Masala tea is included Staff: • Receptionist, restaurant and security is very nice, polite and helpful, always carry smiling in the face :) Conclusion: • Customer oriented service, Focus in details and emergency (e.g. Found spare water and good power generator or UPS…), • Management done excellence job in all aspect, • HIGH RECOMMEND, I’ll be back for sure
於 2019 年 5 月住了 3 晚
Ishwar 於 2019年7月7日回覆
Dear, CK! Thank you for you valuable time in writing this review. We are honored to be recommended. We look forward to welcoming you again at Hotel Sapana Garden. Namaste! Ishwar

6/10 一般般

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
場所はかなり分かりづらい
於 2019 年 5 月住了 3 晚

8/10 不錯哦

Nico

喜歡：員工素質和客房舒適度
於 2019 年 4 月住了 2 晚
Ishwar Pyakurel 於 2019年5月5日回覆
Dear Nico, thank you for your great review score. We would love to see you here again. Keep loving us. Namaste! Ishwar

10/10 有夠讚

VeluPari，Australia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good customer service and travel desk, Good location.
於 2019 年 3 月住了 3 晚
Ishwar 於 2019年5月4日回覆
Dear VeluPari, thank you very much for your wonderful review experiences with us at Hotel Sapana Garden. We look forward to see you again with us. Namaste! Ishwar Pyakurel

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：住宿環境和硬體
Neues Hotel, Personal braucht noch Training. Außer an der Reception hat das Personal keine einheitliche Kleidung. Die Kellner hängen in Lederjacken herum.
於 2019 年 3 月住了 4 晚
Ishwar 於 2019年5月4日回覆
Dear Guest, thank you for your time in writing this review and brining us aspects of our property. We have shared your experiences with all our staff and directors. You would find a great taste in your next visit. Thanking you! Ishwar Pyakurel.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had incredible experience at Hotel Sapana Garden. From the moment we arrived we were met with helpful and friendly staff at the airport with our name card who couldn’t do enough for us. The room was immaculately made up every day including an evening service and the breakfast was fantastic with a complimentary fresh coffee. Full of wonderfully fresh and delicious foods from different cultures which was served as Ala Carta. The garden and bar service and service was great. We were guided to a nearby SPA, which was really relaxing. The restaurant was excellent - beautiful views and delicious food. We loved everything about this stunning hotel and will certainly come back! There were some guests being rude to members of staff which was a real shame to see. People should drink responsibly. Great salute to the staff who treated with smile every time though the drunkard guest was scolding him for no reason. Finally the security personnel came and took care of the drunkard. If I were the staff, I wouldn’t have tolerated the situation. The best part of this hotel is the staff actually. They are real personal and really professional.
於 2019 年 2 月住了 1 晚
Ishwar 於 2019年3月1日回覆
Dear Guest, We are obliged by your words and beautiful comments upon us. Thanks for being with us. We wish you great days ahead. For that incident we are sorry. It was the drink that made our guest behave abnormal. But he was sorry the next morning. He came to us and regretted to what had happened the last night. It was never his intention to behave such, it happens once in a while after being drunk. Thank you again for being with us and for the greatest review in Expedia. We would certainly love to see you again. Namaste! Ishwar

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was on holiday trip in Kathmandu with my teen age son. We were very much delighted to have stayed here. Very friendly and helpful staffs. Check In was excellent and Mr. Ishwar the Manager was very efficient and helpful. Also the staff from dinning was very polite and helpful. Rooms are big and comfortable and the view to the garden was superb. Would stay here again whenever at Kathmandu. Highly recommended.
於 2019 年 2 月住了 1 晚
Ishwar 於 2019年3月1日回覆
Dear Guest, We are obliged by your words and beautiful comments upon us. Thanks for being with us. We wish you great days ahead. Namaste! Ishwar

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very, very friendly staff. Rooms are basiand what you would expect for the price. The bed was great, shower was excellent- lots of pressure. Again, the staff really was great.
於 2019 年 2 月住了 1 晚
Ishwar 於 2019年3月1日回覆
Dear Guest, Namaste! Thank you for your great review. Keep on loving us. Wish you good times and see you again. Namaste!

10/10 有夠讚

真實旅客

於 2019 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

於 2019 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

於 2019 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Every thing seems great here. The location is the top notch, center of everything. Spread of breakfast. Very quiet location. They help me arranged a Kathmandu city tour, which was excellent. I would highly recommend this property.
於 2019 年 1 月住了 1 晚
Ishwar 於 2019年1月30日回覆
Dear Guest thank you for your great review about us. We would love to see you again. We wish you good day ahead.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I booked this hotel because its feedback from other travelers. Everything was as expected. Free airport pickup as well as a wonderful Kathmandu city tour. Very comfortable bed, good sized bathroom, lovely balcony with view over garden. Staff were superb. Nothing was too much problem. I asked for flowers in the room and these were beautiful. Great attention to the guests. My partner and I got engaged, and when the staff learned of this, roses, wine, and a touching card with messages from all the staff was a big surprise. Would you get such attention in any hotel in the world? I found Nepali hospitality is the best in this world. I have traveled a lot of places in the world but Nepal is the best. Hotel Sapana Garden is actually a Home away from Home. Thank you for wonderful memory.
於 2019 年 1 月住了 1 晚
Ishwar P 於 2019年1月10日回覆
Dear Guest, We are obliged by your words and beautiful comments upon us. Thanks for being with us. We wish you great days ahead. Namaste!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 1 月住了 1 晚
Ishwar P 於 2019年1月10日回覆
Dear Guest, Thank you for you exceptional review rang. We thank you for staying with us. We would love to see you at our property again. Namaste!