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卡塔岩石 - SHA Extra Plus 認證的評分

5 out of 5
卡塔岩石 - SHA Extra Plus 認證
186/22 Koktanode Road, Kata Beach, Karon, Phuket

評論

8.8

有夠讚

10 分，有夠讚；58 則評論中有 40 則" "
8 分，不錯哦；58 則評論中有 9 則" "
6 分，一般般；58 則評論中有 5 則" "
4 分，不太好；58 則評論中有 0 則" "
2 分，很糟糕；58 則評論中有 4 則" "

9.0/10

整潔度

9.0/10

員工素質

9.8/10

設施服務

9.0/10

住宿環境和硬體

10/10

環保程度

評論

10/10 有夠讚

Adrian

於 2023 年 4 月住了 3 晚
Pew 於 2023年5月6日回覆
Thank you for staying with us. Have a nice day :)

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice
Everything is good,gd Service ,good view
於 2019 年 1 月住了 3 晚
Kata Rocks 於 2019年1月10日回覆
Thank you for stay at Kata Rocks, and we're delighted to know that you have a good time here. Looking forward to welcome you again.

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
服務一般
唔值呢個價錢，服務好一般，連 welcome drink 都無杯。出出入入需要坐 buggy car，開多架車都懶，要三個客人逼喺後座（仲有一個就坐司機隔離）。Restaurant & bar 出品唔錯，但部分職員講嘢態度語氣好倔，無乜禮貌。Resort 個景同硬件係幾靚，但未至於好 impressive，配套就三四星級。
於 2018 年 8 月住了 1 晚
Kata Rocks 於 2018年10月1日回覆
Thank you for your feedback, we will investigate and improve our service to make sure that our guest will have a wonderful experienced at Kata Rocks.

10/10 有夠讚

Michael，Hong Kkng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome seaview
如果你对大海情有独钟，这家酒店绝对值得这么贵的价格。酒店有Buggy接送到餐厅和Lobby，到沙滩只需要5分钟路程。
於 2018 年 8 月住了 2 晚
Kata Rocks 於 2018年9月6日回覆
Thank you for your feedback and we're looking forward to welcome you back again.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 3 晚

8/10 不錯哦

CT，Macau

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
超級豪華的villa
超級大，舒服的villa 這是我第一次住這麼高級的villa。出入都有接送，非常好的服務.有生之年一定會和家人和老婆來渡假

10/10 有夠讚

Kai，China

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good location, quality service and foods, magnificent sun set view.

10/10 有夠讚

DESHENG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Wing Hei，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
一定要試
職員有禮，健談，好笑容，服務一流 用 WiFi 不需多餘步驟，勁 like 唯一是枕頭太 soft，不太合適我

6/10 一般般

Dzuy，Carrollton

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
於 2024 年 3 月住了 2 晚
Reservation team 於 2024年4月27日回覆
Thank you for visiting Kata Rocks. We hope you enjoyed your stay with us and we would love to welcome you back in the near future.

10/10 有夠讚

Arvinder

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 8 晚
Reservation team 於 2024年4月27日回覆
Thank you for visiting Kata Rocks. We hope you enjoyed your stay with us and we would love to welcome you back in the near future.

6/10 一般般

Dzuy，Carrollton

喜歡：整潔度
不喜歡：員工素質
於 2024 年 3 月住了 1 晚
Reservation team 於 2024年4月27日回覆
Thank you for visiting Kata Rocks. We hope you enjoyed your stay with us and we would love to welcome you back in the near future.

10/10 有夠讚

Aiko

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Reservation team 於 2024年2月2日回覆
Thank you very much for your review. Have a nice day.

10/10 有夠讚

Nader

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Thank you so much every think were perfect
於 2023 年 11 月住了 2 晚
Pew 於 2023年11月23日回覆
The entire team of Kata Rocks joins me in thanking you for choosing us as your home during this journey, and it is a great pleasure to share your happiness.

10/10 有夠讚

Gianni

喜歡：整潔度、員工素質和住宿環境和硬體
Pew 於 2023年11月21日回覆
The entire team of Kata Rocks joins me in thanking you for choosing us as your home during this journey, and it is a great pleasure to share your happiness.

10/10 有夠讚

MINSEOK

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
너무 아름답고 깨끗하고 편안한 풀빌라!
주방도있고 세탁기, 냉장고, 냉동고, 식기세척기,전자렌지겸 오븐 모두 지멘스 브랜드로 잘 구비되어 있어서 유용하게 사용했어요. 6살 아이랑 임산부, 아빠 셋이서 이용했는데 편안하고 위생적이라 좋았아요. 무엇보다 뷰가 너무 아름답고, 빌라 인테리어도 세련되서 사진도 예쁘게 나와요. 수영장도 매일 깨끗하게 유지해주셔서 좋았고, 풀에서 약품냄새도 많이 나지 않아서 아이와 이용하기에 좋았습니다. 다음에도 또 방문 할거에요.
於 2023 年 10 月住了 4 晚
Pew 於 2023年11月4日回覆
We much appreciate your taking the time to provide a good review. Thank you very much.We look forward to being able to welcome you back sometime in the near future.

10/10 有夠讚

MARGARITA

於 2023 年 9 月住了 2 晚
Kata Rocks 於 2023年10月2日回覆
Thank you, Margarita, for your perfect 10/10 score! We appreciate your feedback and are delighted that you had a wonderful experience at Kata Rocks. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

10/10 有夠讚

Naif

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 4 晚
Kata Rocks 於 2023年7月17日回覆
Thank you for staying with us, hope you have a great experience and return back to Kata Rocks in future

10/10 有夠讚

Dehao

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 2 晚
Pew 於 2023年6月24日回覆
Thank you very much. Have a nice day.

10/10 有夠讚

Igor

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A spectacular and very impressive resort
The staff professionalism,the modern design of the villa, the spectacular sea view from the terrace , but no access to the beach.
於 2023 年 3 月住了 9 晚
Pew 於 2023年3月25日回覆
Thank you for staying with us. Have a nice weekend :)

10/10 有夠讚

Paul

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 2 晚
Pew 於 2023年2月27日回覆
Thank you very much. Have a nice day.

10/10 有夠讚

Zige

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
good view
Kata Rocks 於 2022年12月8日回覆
Thank you for your stayed with Kata Rocks.Hope to welcome you to our resort once again

10/10 有夠讚

Mohammad

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place and nice staff
於 2022 年 8 月住了 6 晚
Kata Rocks 於 2022年8月23日回覆
Dear Mohammad, thank you for your kind review. We are pleased to know that you had a lovely time with us. We look forward to welcoming you again soon!

10/10 有夠讚

Jill

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The villas are incredible, the views are amazing and the staff are truly Rock Stars.
於 2022 年 7 月住了 5 晚
Kata Rocks 於 2022年7月29日回覆
Dear Jill, thank you for leaving us a nice review. We can't wait to welcome you again very soon here at Kata Rocks! We will pass your compliments to our team with great pleasure.

10/10 有夠讚

Jung Hoon

於 2022 年 6 月住了 2 晚

10/10 有夠讚

lisa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely staff in a luxury resort. The only downside was a there was a party next door and we received no sleep. After visits from the hotel staff, I ended up screaming at the guests at 4.30 am and by 5.30 the music and shouting finally stopped. All we got was sorry from the staff and will report to the manager. We never heard from the manager.
於 2022 年 4 月住了 5 晚
Kata Rocks 於 2022年6月3日回覆
Thank you for your comment and hope it isn't effect to your overall experiences during stay.

8/10 不錯哦

Mats

於 2022 年 1 月住了 3 晚
KR 於 2022年2月15日回覆
Thank you for your feedback We are looking forward to serve you once again in nearest future

2/10 很糟糕

Viacheslav

不喜歡：整潔度和客房舒適度
於 2021 年 12 月住了 1 晚
KR 於 2022年1月18日回覆
thank you for your feedback much appreciate to investigate more details.

10/10 有夠讚

NOBORU

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 3 晚

10/10 有夠讚

Muhammad

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
كلمة رائع لا تكفي لوصف المكان
رائع وفخم ومريح وعصري مناسب للاستجمام مسبح خاص مطل على البحر وخصوصية بنسبة ٧٠% طاقم العمل مريح وبشوش ويحسسك بالاهتمام من جميع النواحي الفيلا مصممة بطريقة ذكية واجهزة تحكم ذكية ومن اجود الانواع الفطور خمسة نجوم عبارة عن بوفيه بسيط للمعجنات والفواكه والعصائر الطبيعية بالكامل واختيارت لطبق رئيسي وطبقين جانبية ومشروب ساخن والمشروبات جميعاها ممتازة المساج ممتاز ولن مبالغ في سعره جدا باختصار تجربة لا تفوت ابدا وتستحق سعرها
於 2019 年 11 月住了 2 晚

8/10 不錯哦

Tanong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stunning place. Front of house staff very welcoming. Dinner service a little slow. But with thay view I wouldnt complain. Amazing breakfast. The villas are stunning beyond words
於 2019 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 3 晚
Kata Rocks 於 2019年6月19日回覆
Thank you for your feedback, we looking forward to welcome you back again in the near future.

10/10 有夠讚

真實旅客

商務旅客, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is one of the most beautiful hotels to stay at in Phuket and definitely the best one on the southern end of the island. It's location is also very convenient to restaurants and to make your stay even more convenient they'll drive you in their golf carts right from your villa to the main road where the restaurants and shops are and when you're done they'll come back and pick you up. I've stayed in many 5 star hotels around the world and their service level exceeded my expectations. They constantly went above and beyond to ensure our stay was memorable.
於 2019 年 4 月住了 2 晚
Kata Rocks 於 2019年5月13日回覆
Thank you for your feedback, we're looking forward to welcome you again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The best hotel we’ve stayed in! Everything is too perfect! Love it & will come back! The views from our villa were amazing.
於 2019 年 2 月住了 3 晚
Aom Patmanee 於 2019年2月20日回覆
Thank you for your feedback and we delighted to know that you have a good experience stay with us. We're looking forward to welcome you again soon.

8/10 不錯哦

Siu Ming Joseph

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good service at Kata Rocks
Service was v good except that the buggy service could be v slow even though the resort is v small. Not much to do apart from a gym and spa. The local area is v basic. Whilst price is many times cheaper than the resort the service and quality is also miles apart. Room Service is reasonable. Breakfast is basic. The main problem is mosquito. I don’t normally had problem but this time I was affected seriously.
於 2019 年 1 月住了 2 晚
Aom Patmanee 於 2019年1月30日回覆
Dear Siu Ming Joseph, Thank you for your feedback, well taken noted for the buggy service and mosquito and will share with team to improve our service.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 4 晚
Kata Rocks 於 2019年1月30日回覆
Thank you for your review.

2/10 很糟糕

アイウエオ，Tokyo

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
1番奥の部屋に通された。 1泊10万円以上でしたが隣の施設の樹木やら建物で陽は当たらない。 この点は予約時にリクエストをした方が良いと思う。 優れている点は、iPadなどの音響システムは秀逸だった。 また施設に高低差があるのでバギー移動が必須だが、リクエストすれば数分と待たずに迎えに来てくれる。 1番奥の部屋に通される可能性があるなら、値段の変わらないメゾネットタイプを予約する事をオススメする。
於 2019 年 1 月住了 2 晚
Aom Patmanee 於 2019年1月16日回覆
Thank you for your feedback and comment, our management have aware of your points and will use to improve our service in the future.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff are very helpful! The property needs better maintain ( it is only 3 yrs old hotel but seems to me much elder ).
於 2018 年 12 月住了 4 晚
Aom Patmanee 於 2019年1月3日回覆
Thank you for your comment, we will pass this to the Management team.

2/10 很糟糕

C，Hong Kong

不喜歡：員工素質和住宿環境和硬體
Worst experience ever
Horrible service and experience ever. On the arrival day we try to check in but the staff said not til 3pm to check in so we went to the main street restaurant to eat and wait , I did tell the staff tat I don’t hv a local phone to call for the buggy pick up and they ask me to go to the Main Street KR store to ask for the buggy pick up. The weather was really bad the storm suddenly come and the store not opened ! No one at the KR store so me and my family sweating on the street and dunno what to do coz there is no wts app contact or any online contact! The point is there is a handy phone for local phone call in each room but the staff said we r not checking in yet so we can’t use it ! I made the reservation for this kata rock hotel fee months ago and wanna enjoy a vacation with my family but not even checking in already ruin our mood n we all sweating in the storm . What kind of service is it ?
於 2018 年 6 月住了 3 晚
Aom Patmanee 於 2018年7月12日回覆
Dear Khun C, We're apologize for the inconvenience experience of check in, we normally invite the guest to relax or dinning at clubhouse or a lounge for the guest that arrive before check in time. Nevertheless, thank you for your comment and feedback, we will investigate this matter and will use to improve our service in the future.

10/10 有夠讚

Susanne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Superdeluxe
Fantastiskt ställe att njuta av egen pool, lugnet och den fina atomsfären
於 2018 年 1 月住了 3 晚

8/10 不錯哦

EVGENIA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Все хорошо, но осадочек остался!
Отель прекрасный, очень стильный, крутой бассейн. Все замечательно кроме одного момента, который оставил неприятный осадочек надолго. Мы бронировали виллу с мужем на 3 дня и все было хорошо, потом мы переехали в другой отель и решили вернуться сюда уже с семьей еще на 2 оставшихся от отпуска дня, забронировав виллу с 3 спальнями на 6 человек. Мне пришло на почту подтверждение, с карты снялись деньги, мы еле уговорили родителей (они уже люди в возрасте) поехать сюда на 3 дня, 2 ночи. Каково же было наше изумление когда мы приехали и нам заявили, что нет свободных номеров! Персонал начал куда-то звонить, узнавать, мы просидели час, родителей не хотели впускать на бассейн, так как у них типа нет подтверждения брони. После того как я поругалась их все-таки впустили. А я с мужем еще час сидела и ругалась на ресепшене. У меня случилась истерика просто, я уже в слезах сидела от этой ситуации. В кое то веки я родителям решила сделать приятное, привезла их сюда, а тут такой облом, платишь бешенные бабки, а на тебе привет! Если бы я приехала без родителей то мне наверно было б не так обидно, я б согласилась на возврат и поехала бы в другой отель. Но мотаться со всей семьей это не тот случай! Менеджер на ресепшене все пыталась посадить меня в машину и повезти в другой отель типа такого же уровня, только на раз на 5-й она мне сказала название того отеля "The view" который совсем не тянет на что то похожее.Мы психанули и пошли на бар, сказав что это не наши проблемы как хотите ищите номер
於 2018 年 1 月住了 2 晚

2/10 很糟糕

Lars

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Kata Rocks - Major Disappointment -
Avoid-Overrated-Overpriced ; major disappointment, stay away from the place. OK location and nice view but the villa and resort amenities a major disappointment. Staff not friendly and service minded, very hilly area requires buggy for every movement in the resort. only 1 pool and 1 restaurant no public chill-out areas in the resort. You are confined to your villa and to 1 restaurant with a limited menu.West location giving no sun during the day for the entire resort Kata Rocks is overrated and should be avoided. Major 5 star hotel in Pukhet head and shoulders above Kata Rocks. Place going south very quickly.
於 2017 年 12 月住了 13 晚

10/10 有夠讚

Erkka

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Luksustasoa
Eliittipaikka, jossa kaikki toimii loistavasti. Upea ja uusi rakennuskanta, mainoskuvat vastaavat täysin todellisuutta. Suosittelen Ocean Loft Pool Villa rantarivistä. Ravintola erinomainen tasoltaan. Kuusi tähteä viidestä.
於 2017 年 12 月住了 10 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和客房舒適度
Stunning villa with sumptuous breakfast, unfortunately the tv volume didn't work in the 3 rooms upstairs and we had to get help each time. Louvre was also not working in one bedroom and paint was peeling from the ceiling. For the price paid, shame that they didn't provide complimentary dishwasher and laundry detergent. Service was patchy as they didn't seem to understand our requests.
於 2017 年 12 月住了 3 晚

6/10 一般般

Cooper，Vancouver

喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度
Should give 5 out of 5 rating but...
CONS - room requires a serious upkeep. Washing machine is broke. (so they offered a complimentary laundry service. We have no problem with that.) - bathroom blinds are rusty, vanity top chipped off. - bar chairs paint chipped off, living room couch stains everywhere. PROS - absolutely stunning view. - friendly staff with exceptional services. We love the check in hand wash ceremony. - love the smart home tech and a take me out cell phone. - breakfast is delicious. Kata Rocks is a hig end villa with a high price tag. The view and services should deserve a 5 star rating. We have no doubt about it. However the room upkeep is way below average. I would only give 3 star rating.
於 2017 年 12 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The stay is worth money.
Hotel is excellent. Good services. The food is delicious.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Daisy，Houston, Tx

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Have to stay here!
This hotel is by far one of my favorites! The people are incredible and will definitely go out of their way to cater to whatever you need. I had forgotten to bring some setting hairspray and called the front desk to ask if they had any, I knew the answer was probably going to be no, which it was. However, they arranged for their facility golf cart to take us down the hill to a store and the driver waited for us to buy everything we needed and take us back, granted this was at like 9pm! We stayed in the 1 bedroom villa and were completely happy with everything. My only regret was not staying there longer. If you're planning on staying here, just make sure you keep an eye out as the hotel is situated up a steep road and is hard to see from the main road. Our cab driver just asked around and we were able to find it pretty fast. Seems pretty weird that it's so hidden but the guy who had this idea knew what he was doing, the sunsets from their main restaurant, infinity pool and bar are amazing! Even if you wish to stay in your villa, they all face in the same general direction so we enjoyed the sunsets from our own infinity pool as well. I cannot say enough good things about Kata Rocks!

6/10 一般般

Magnrod，Hong Kong

不喜歡：整潔度和住宿環境和硬體
Did not live up to it's luxury claim
It claimed to be a luxury hotel but there were so many flaws that you feel it wasn't luxury at all. the rooms were not maintained well, so even though it is relatively a new hotel, it felt old. Housekeeping standards were not good as drinking water and tea had to be requested. Breakfast served by hotel were by no means the standard of luxury hotel. The standard of food served is acceptable but not spectacular, the choices were limited on the buffet spread. The design of the villa is not great as your neighbour can see you when you are at the pool, so there isn't any privacy in the patio.