2/10 很糟糕
Dwayn
商務旅客
2024年6月14日
不喜歡:員工素質、設施服務和住宿環境和硬體
When checking in they sent me to a room that the key did not work on the 3rd floor. Went back down to get a key that
works. After entering the room, the room wasn't clean. Went back down. Now they said they sent me to the wrong room. Went back up to get my stuff, went back down and walked across the yard and back up to the 3rd floor of another building. Now after settling in the TV doesn't work. After 3 more phone calls to the front desk and an hour later they say they can put me in another room in the same building and floor but I'd have to go back down to get the key. And on top of that, Peggy said there's no guarantee that the TV in that room works.
That is the poorest service I have ever encountered.
Dwayn
於 2024 年 6 月住了 1 晚