We wished to switch from a king bed to two queens (same price). Was told none were available. But it appears there was NO ONE ELSE on our floor. We were given room next to the elevator and had to listen to it all night. The room key card was difficult to use. The check-in person told us the rooftop restaurant was closed when, after we got home, we found out it was open. Perhaps we were too old to be welcome? The desk lamp could not be used as it flashed on and off like it was shorting and might catch fire. The bathroom sink was slow. We decided to not stay our second reserved night. The lady at the checkout desk made it clear, since this was a pre-paid visit, we would not get any sort of refund. Then the ultimate insult. Upon getting home we get an advertisement showing we could schedule another stay at $190 less PER DAY! We will visit Kansas City again. But the Sheraton will never see us again.
Mark
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Quinn
親子旅遊
2024年5月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was nice, the restaurant is good, a bit pricey but good food. The wifi only allows 2 connections and then is extra money per day, also parking is $25/day per vehicle, so those are downsides.
Quinn
於 2024 年 5 月住了 1 晚
10/10 有夠讚
John
2024年5月11日
喜歡:整潔度、員工素質和住宿環境和硬體
John
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Maxine
2024年5月5日
Maxine
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Katrina,Macon
團體旅遊
2024年4月17日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice rooms
Nice location
Walkable to food and shopping
Checkin was flawless and it was busy but they had three clerks working !
Katrina
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Michela
情侶出遊
2024年4月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Clean, and beautiful hotel in a beautiful location. Very, very nice room!!
Michela
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Sonya
2024年3月17日
Sonya
於 2024 年 3 月住了 7 晚
8/10 不錯哦
Tharon
親子旅遊
2024年3月10日
喜歡:整潔度、員工素質和設施服務
The food in the restaurants was very good. Greg in Spectator wasn't as good as Shannon. Shannon asked in I wanted a chilled glass and an orange for my BLue Moon. Greg just plopped a bottle in front of me. The faucet in 1706 dripped constantly.
Tharon
於 2024 年 3 月住了 3 晚
10/10 有夠讚
Angaline
家庭旅遊
2024年3月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was super helpful and if we needed anything they were right on it.