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Reviews of Fairfield Inn Kansas City Downtown/Union Hill by Marriott

2.5 out of 5
Fairfield Inn Kansas City Downtown/Union Hill by Marriott
3001 Main St, Kansas City, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1003 reviews" "
Rating 8 - Good. 326 out of 1003 reviews" "
Rating 6 - Okay. 88 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Elynor, Plymouth

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, but you have to pay $20 to park in the parking lot.
Stayed 1 night in May 2024

10/10 Excellent

charese

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I did not like was the $20.00 parking fee Should have been free.
Stayed 2 nights in May 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine. When I booked the room today it said parking was free but it was not. If I would have known this I would have found another property.
Stayed 1 night in May 2024

8/10 Good

Juanita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I guess I missed the info on $20/night parking charge. Not much choice when you find out when you get here. Where you going go?
Stayed 1 night in May 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dennis, Lutz

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown excellent service quiet all around very enjoyable stay.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Free parking. I felt very safe there.
Stayed 3 nights in Apr 2024

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hotel in good condition, clean, good breakfast!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the children’s hospital for visiting.
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Stayed 1 night in Apr 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall decent place. Bathroom was cramped and water pressure wasn’t the best. Around 10am could hear doors slamming and loud talking in the hallway. Check out at noon was convenient tho. Staff was nice and parking was free.
Stayed 1 night in Mar 2024

10/10 Excellent

Muhammad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Goo rooms to spend the night. It's not in a very happening place but KC is small so everything is not far
Stayed 1 night in Mar 2024

10/10 Excellent

Jeromy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly feel to this property.
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The bed could have been better. Overall, we will stay again.
Stayed 2 nights in Mar 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, bed comfortable, the traffic was a little loud, but it’s on Main Street, which was a perfect location for visiting the Children’s hospital. It was exactly what I needed for what I needed it for.
Stayed 2 nights in Mar 2024

8/10 Good

amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Staff was friendly. The room was clean. It was quiet. We definitely slept good and the bed was comfy. Close to down town and fun stuff.
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly.
Stayed 2 nights in Mar 2024

2/10 Terrible

David

Stayed 1 night in Mar 2024

8/10 Good

William

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and expert staff. Very clean.
Stayed 1 night in Mar 2024

4/10 Poor

Amanda, Salina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Found a bedbug on my daughter's pillow. Toilet in our room wasn't sealed properly and moved around when sitting on it. Waiting for a call from the manager.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Emma, Owatonna

Stayed 1 night in Mar 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay for approx. 1 week.. Staff very friendly, courtesy and helpful.. continental breakfast excellent.. rooms clean with exception of shower walls and curtain.. toilet in 205 would come off the floor when you sit..I felt safe in hotel.. I did notice non disable vehicles parking in designated parking for disable and Purple Heart 💜 Warrior.. I would recommend Fairfield Inn and would stay again.. thank uou
Stayed 1 night in Feb 2024

8/10 Good

Mel W

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well
Stayed 2 nights in Feb 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Brent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The walls were a little thin and it was a noisy night, ice machine, doors, the highway outside. Otherwise an excellent stay.
Stayed 2 nights in Feb 2024

4/10 Poor

Teressa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Sherry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mom & daughter outing !
Great bed , very quiet, good breakfast , friendly staff !! Will be back !!!
Stayed 1 night in Feb 2024

4/10 Poor

Carolyn

Disliked: Amenities
The card key never worked; I had to have it rekeyed every night! They only cleaned my room once—after I complained! The hotel isn’t close to anything and has no food available after breakfast. Finally, my room had a funny smell.
Stayed 4 nights in Feb 2024

8/10 Good

Darnell

Traveled with family
Liked: Staff & service
Family business trip
The rooms were clean. Could use some updates. Paint chipping on the ceiling. Other than that the room was cool. The floors in the hallway are loud. I loved the location and they had a good breakfast with enough options. The staff was polite and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alison

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a single traveler I felt very safe staying there while a family member was in the hospital. The ease of adding nights was a breeze. Breakfast was good and staff was always so nice to me.
Stayed 1 night in Jan 2024

10/10 Excellent

Marguritte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and pool
Stayed 1 night in Feb 2024

8/10 Good

Karla

Stayed 2 nights in Jan 2024

8/10 Good

ROBERT, WICHITA

Traveled with group
Large, comfortable rooms; great location for downtown and Plaza activities, reasonable cost
Stayed 1 night in Feb 2024

10/10 Excellent

JAEYOU

Stayed 1 night in Jan 2024

8/10 Good

Ashley

Stayed 1 night in Jan 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
For me, the best part of my experience at the hotel was the staff. All of them are kind, polite and excellent doing their job
Stayed 2 nights in Feb 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was close to the Volley Ball complex we were playing at. There was a Quik Trip and food options not far.
Stayed 1 night in Jan 2024

6/10 Okay

Rafael

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Laila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was snowing, so I do not have much to say about the experience.
Stayed 1 night in Jan 2024

6/10 Okay

Beth

Stayed 2 nights in Jan 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room, staff, breakfast & cleanliness were all great..My go to place when in town💕
Stayed 1 night in Jan 2024