1. Tv remote did not work, went to the front desk and they gave me another remote to try, that one failed too. Went back to the front desk, the lady gave me another one. This was repeated 4 different times. Front desk lady said “you can use the buttons on the tv” Mind you, we tried using the button on the tv but theres only 1 button & you have to press and hold to change the channel and you can’t go back only forward. I told her “theres over 70 channels and you want me to click 70 times to look at the different channels?” She then said “we can change you rooms” I said “that would be great” she then said “we don’t have anymore 2bd rooms, i’ll go look at your tv” she never came by our room.
2. The mini fridge does not cool, we checked and its plugged in but not cooling, we turned it down a notch, gave it some time then checked & nothing. Turned it down again & gave it some time then checked again, nothing. We have waters, juices & a gallon of milk we needed to keep cold.
3. The shower drains very slow, literally showered in above ankle water the whole time.
4. The tub floor is not attached/coming apart from the floor, has a jelly feeling when stepping on it. Felt dizzy moving around the tub trying not to lose balance.
5. Found an entry bracelet for adult laying on the bathroom sink that did not belong to us, if they really cleaned it, there shouldn’t have been other people’s trash laying around.
6. They advertise an outdoor pool but it was closed
7. Ice machine out of service