Bath tub was not draining. You stepping in not clean water????
Panayiota
於 2024 年 4 月住了 1 晚
2/10 很糟糕
Adrianna
家庭旅遊, 親子旅遊
2024年5月2日
不喜歡:員工素質
Had a need to reschedule my trip by one day due to unforseen inclement weather making safe travel impossible. The hotel was unwilling to work out any kind of deal or waiver of any kind even tho I was only a few hours past the 24hr mark and was not wanting to cancel but just postpone by one day. I still had plans to stay at the hotel, I only needed to reschedule so I could actually arrive safely with my 4 small children. Their unwillingness to work out any kind of deal and making me pay two full nights was frustrating to say the least. I know they have rules around cancelation and could see if it were a no call no show but I was a good 16 hours before check in when I inquired about just rescheduling, not cancelling. The customer service was very poor. Not to mention when I arrived for my new date after paying in advance for the two full nights as it had to be done, I had no other options, they tried to say I had no reservation. It wasn't until I called for confirmation through the third party that they "suddenly" received my reservation that was placed 24 hours before. This hotel is in mid condition at best and the customer service really shot it down a lot more.
Adrianna
於 2023 年 3 月住了 1 晚
6/10 一般般
Tran
團體旅遊
2024年4月30日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The price was right but the property needed some work. If you're just looking for a place to sleep, there is value in this hotel.