Protea Hotel by Marriott Kampala

Property class: 4

Choose dates to view prices

Consider a stay at Protea Hotel by Marriott Kampala and take advantage of a garden, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

View all photos for Room, 1 Queen Bed, City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 517 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Garden View (Balcony)

A hotel room with a large bed, a bedside table with a lamp, a chair, and artwork on the walls.

Room, 1 Queen Bed, Garden View (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 861 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View

A hotel room with a large bed, a bedside table with a phone, a chair, and artwork on the walls.

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Central Kampala, a neighborhood in Kampala, Protea Hotel by Marriott Kampala is in a shopping district. The area's natural beauty can be seen at Kabaka's Lake and Lake Victoria, while Uganda National Museum and Destreet Art Gallery are cultural highlights. Ndere Cultural Centre and Wonder World Amusement Park are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area. Visit our Kampala travel guide
Map
4 Elgon Terrace, Kololo, Kampala, 9421

What's nearby

  • Uganda Golf Course
    10 min walk - 0.9 km
  • The Acacia Mall
    15 min walk - 1.3 km
  • Kisementi
    18 min walk - 1.6 km
  • British High Commission
    18 min walk - 1.6 km
  • Uganda National Museum
    2 min drive - 1.9 km

Getting around

  • Entebbe Intl. Airport (EBB)
    51 min drive

Restaurants

  • Fairway Hotel
    11 min walk
  • Kololo Courts
    20 min walk
  • Java House
    13 min walk
  • Bight of Benin
    17 min walk
  • Lotus Mexican Resturant
    14 min walk

About this property

Protea Hotel by Marriott Kampala

  • Upscale hotel located in Central Kampala
  • Consider a stay at Protea Hotel by Marriott Kampala and take advantage of a garden, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.
  • Other perks at this hotel include:
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and access to a nearby indoor pool
    • Babysitting (surcharge), multilingual staff, and wedding services
  • Room features
  • All 70 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
  • More amenities include:
    • Bathrooms with designer toiletries and hair dryers
    • Plasma TVs with premium channels and DVD players
    • Balconies, recycling, and free infant beds

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includes taxes & fees
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Frequently asked questions

Is Protea Hotel by Marriott Kampala pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Protea Hotel by Marriott Kampala?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Protea Hotel by Marriott Kampala?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Protea Hotel by Marriott Kampala provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 56 per person applies.

Where is Protea Hotel by Marriott Kampala located?

Located in Central Kampala, this hotel is within a 15-minute walk of Uganda Golf Course and The Acacia Mall. British High Commission and Kisementi are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Protea Hotel by Marriott Kampala Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 42 out of 121 reviews
Rating 8 - Good. 52 out of 121 reviews
Rating 6 - Okay. 16 out of 121 reviews
Rating 4 - Poor. 6 out of 121 reviews
Rating 2 - Terrible. 5 out of 121 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great and very clean property with a great restaurant and bar.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and the staff were exceptionally warm, friendly and helpful.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were Amazing. Very welcoming and helpful with navigating Kampala. Will visit again
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and customer service.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was very professional and courteous. Room was pristine and comfortable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value

The service at the hotel was excellent. Probably offers the best value in Kampala for location and condition. The staff were all really brilliant and breakfast was perfect. Would definitely stay here again.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Very good hotel

A very nice hotel. Excellent value for Kampala . Great breakfast . Close to acacia mall and several bars and restaurants .
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Protea is modern, clean and comfortable. It is located in the middle of shopping, entertainment and culture. The staff is welcoming, friendly and helpful and the meals are excellent
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality!
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here at Protea is amazing. Thank you for making my stay so wonderful.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Staff & service
When i checked in I was not happy about the size of the bed because it was not the standard queen size bed. However the manager on duty Nicholas was very helpful in getting me another room. In the morning i had to leave @9am leaving my partner sleeping. When she was leaving at around 11am the lady Joan at the reception told her that I had not paid for the room. This was a big embarrasment.She went on and paid and called me. I went to the hotel and spoke to Joan who immediately apologised and promised to refund the money in 24hours.This never happened I have tried to get in touch with the manager Samuel Ssembatya to no success they keep on telling me he is in a meeting.Calling the hotel is a bit expensive because i came back to the USA.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Comfortable but very loud music from surrounding bars/clubs.
Stayed 1 night in May 2022
Verified review

4/10 Poor

Noise! Noise! Noise! There are a number of night clubs across the road from the hotel and the music was so loud I had to call reception at 1am and ask to be moved (which they did). The next morning I awoke to the banging of the construction activities happening on the other side of the property! I will not be staying at the Protea again in a hurry (if I do I would definitely find a room as far from the Kololo road as possible), I think Protea are going to struggle to fix this.
Stayed 3 nights in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Nice hotel, central location

Hotel is in a good central position, food is excellent and staff are very helpful and welcoming, particularly Noah. However, lots of building going on in the area at the moment and so can be noisy during the day. At night, lots of loud music in the surrounding area, on Thursday and Friday night this went on into the early hours - is possible to drown it out a bit with the air conditioning but not great if you are a light sleeper
Stayed 6 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Perfect location for business as it was close to our venue Rooms are large and spacious
Stayed 4 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and food were both excellent
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort

Work trip

Clean and comfortable. Amazing staff. Very convenient location
Stayed 3 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice location in very green area. Bit noisy with construction site next door.
Stayed 5 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Clean with Modern facilities (Bedroom, Gym, Restaurant) and Staff were excellent
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located. Staff are polite and helpful. One issue which is ongoing is the water pressure in the bathrooms it is constantly surging so you are getting hot, then cold water every few seconds. It sometimes surges so much the shower head comes off it’s holder.
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Protea good but...Protea Vs. Golf hotel

Stayed also in the Kampala Golf hotel so i can compare. Liked my room, the gym and the staff were quick on their feet and friendly. Internet was good enough for zoom and stable. Didn't like the breakfast since they switched from buffet to menu and only open at 8 am. In the Golf the rooms are good too and breakfast is buffet from 06.30 but the internet is dismal and bad altogether. Price though is much better than Protea and shops are more accessible as the Golf is adjacent to a mall.
Stayed 7 nights in Jul 2021
Verified review

6/10 Okay

Liked: Room comfort

Decent, but consider somewhere else.

The place was clean, the staff were mostly friendly and professional. At the end of the day, I just think there are better value hotels in Kampala. For being on the higher end of prices, there are few amenities (no pool, spa, etc.) I think the place was quite nice when I stayed here about 13 years ago but it felt like they hadn't done much to update it since then. I was disappointed that they called one of 'their drivers' for me who didn't know the place I needed to go but also had no data to pull up google maps with and look it up. I expected a bit more because of the price.
Stayed 5 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place, Amazing staff!

Wonderful.
Stayed 6 nights in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzeldi

Güzeldi
Stayed 2 nights in Feb 2021