They need a backup power source that runs the whole house
Joseph
於 2025 年 7 月住了 1 晚
4/10 不太好
Edward
2025 年 7 月 25 日
不喜歡:員工素質和設施服務
Poorly trained staff. Beds not made. I had to go to reception three times to try to get bedding. I was told they relied on texting people to get any service for guests. Very poorly run hotel. Staff members uninterested in resolving issue.
Edward
於 2025 年 7 月住了 1 晚
6/10 一般般
Erica
情侶出遊, 寵物同遊, 家庭旅遊
2025 年 7 月 24 日
不喜歡:住宿環境和硬體
Our bathtub didn’t drain, the shower pressure was weak due to most of the water still coming out of the tap and not the shower. Room wasn’t refreshed until day 3 so no coffee for 2 mornings. Elevators were so slow it was faster to go down the stairs which isn’t ideal with suitcases etc. The room was very hot even with the fan and thermostat set to 60. Overall not a great experience for a hotel that’s supposed to be one of the best in Sun Peaks. We e stayed there lots and thus was our first bad experience
Erica
於 2025 年 7 月住了 3 晚
10/10 有夠讚
John Michael
團體旅遊
2025 年 7 月 23 日
喜歡:整潔度和設施服務
Always a great time at Sun Peaks, a yearly visit we enjoy!
John Michael
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Claudia,Georgetown
團體旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質和設施服務
Beautiful property however dated. The carpets are a bit dirty and old. The pools are actually filled by hot springs water and these are amazing
Claudia
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Terry
團體旅遊
2025 年 7 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Walkable
Terry
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Tanya
2025 年 7 月 14 日
喜歡:整潔度
It was like we were in a Hallmark Movie! Definitely going back!
Tanya
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Donna
2025 年 7 月 13 日
喜歡:整潔度和住宿環境和硬體
Clean tidy room. Nice lobby and layout. Staff was pleasant
Donna
於 2025 年 7 月住了 1 晚
6/10 一般般
Tina
家庭旅遊
2025 年 7 月 13 日
We were excited to check out this resort this summer- for the price of this resort they need to do a major spruce up. It’s run down, hot tub jets don’t work and looks like they haven’t been in awhile. Let the staff know but it appeared no big deal - sauna also didn’t heat. My son used the sofa pull out which was straight metal coils …I
Mentioned it and they didn’t do anything about it- ridiculous as we rented a 1 brm suite.
We were from BC and they wouldn’t honour the free parking for 2 days for BC residents- even though we booked on Expedia and paid over $300 more than the B.C. residents offer. I guess they feel they can stiff people because it’s on the only place with a pool. Residents also live in this building as an FYI - staff were average. Showers and baths need work.
Tina
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Robert
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Best hotel at Sun peaks without question.
Always a pleasure to stay here.
Robert
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Monica
家庭旅遊
2025 年 7 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
Hotel was great! Clean, great location, friendly staff, great amenities only thing missing was breakfast being included. But would definitely stay again really loved the property and rooms.
Monica
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Derek
2025 年 7 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
Need to pay extra $34 for an overnight parking, other than this everything is fine/excellent
Derek
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Dorothy
家庭旅遊
2025 年 7 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotels with good amenities and dining. A great getaway!
Dorothy
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Kate
情侶出遊
2025 年 7 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location. Beautiful building. Nice clean rooms. Would highly recommend. Mantles is attached which was lovely for dinner. Ryan was a great help at the restaurant! All the staff are very friendly & nothing is a bother. Would definitely stay again
Kate
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Robyn
情侶出遊
2025 年 7 月 8 日
喜歡:整潔度和住宿環境和硬體
Fabulous location and we had a corner room which was a great size with windows we could open. Lovely accomodating staff. Would definitely stay again but the lifts are extremely slow and can't move people up/down efficiently. There are stairs that are accessible.
Robyn
於 2025 年 6 月住了 1 晚
8/10 不錯哦
pamela
2025 年 7 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful resort! Friendly and accessible!
pamela
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jerome
家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great property with excellent amenities. A bit of a drive up the mountain but well worth it. Parking was a bit tight in the parkade.
Jerome
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Chad
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommend
Chad
於 2025 年 7 月住了 1 晚
10/10 有夠讚
cecilia
2025 年 7 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
there was lots to do there
cecilia
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Angie
2025 年 7 月 4 日
Angie
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Lana
家庭旅遊
2025 年 7 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Think Whistler or Banff but without all the commercialization and tourists! Beautiful community full of the nicest people - down to earth and friendly, eager to help and so welcoming! The Grand is the centre of the community and we absolutely loved it. Will definitely go again.
Lana
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Soowamber
情侶出遊
2025 年 7 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My only complain would be there is no room service. I would have really loved to have breakfast in bed and they unfortunately serve breakfast only till 10:30pm but, other than that I loved the hotel.
Soowamber
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Alison
家庭旅遊
2025 年 7 月 3 日
喜歡:設施服務和住宿環境和硬體
The hotel is very conveniently situated, with pretty views from the balconies.
Alison
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Mary
2025 年 7 月 2 日
喜歡:整潔度和住宿環境和硬體
Exceptional service - particularly upon check in. Food service was also stellar. Beautiful property, highly recommend staying off-season (late spring) to avoid crowds.