Dear Chun Lok,Thank you for staying with us at Hyatt Regency Phuket Resort and for giving us a good rating!We’re glad to note that you generally enjoyed your stay based on the rating that you gave us.If there is anything else you think we can do to serve you better, we would love to hear from you so we can further improve our service on your next stay experience. Once again, we thank you for choosing to stay at Hyatt Regency Phuket and we look forward to another opportunity of hosting you again.Kind regards,Hyatt Regency Phuket Team

Dear Chan,Thank you for staying with us at Hyatt Regency Phuket Resort and for giving us an excellent rating!We’re so delighted that you enjoyed your stay experience based on the rating that you gave us.We look forward to another opportunity of hosting you again!Kind regards, Hyatt Regency Phuket Team

Dear Kwai Ming, we noticed the negative rating for your stay with us, your feedback is incredibly valuable to us as we continuously strive to improve our services and facilities. We understand that there might have been aspects of your stay that did not meet your expectations. We hope to get another opportunity to showcase our services. Thanks, and regards.

Dear Victoria, Thank you for your glowing review and for choosing to stay with us during your time in Thailand. We're thrilled to hear that your experience at the Hyatt was exceptional and that you had an amazing time overall. It's wonderful to know that we could contribute to your enjoyment, and we're honored that you're already planning your next trip back. We can't wait to welcome you again and provide you with another memorable stay. Thanks, and Regards

Dear Kushagra, First and foremost, I want to express my sincere apologies for the inconvenience you experienced with your booking through Expedia during your recent stay with us. I understand how frustrating it must have been to encounter delays during your check-in process and not receive the adjacent rooms you had requested. I'm glad to know that the team had taken steps to address the situation and have reinstated the canceled room as quickly as possible. We strive to minimize any disruptions to our guests' stays, and I regret that this incident affected your check-in experience. Regarding your request for adjacent rooms, I apologize for the inconvenience caused by not being able to fulfill that request due to the booking issue. Your comfort and satisfaction are paramount to us, and we will do our best to accommodate your preferences in the future. Thank you for bringing this matter to our attention. Your feedback is invaluable in helping us improve our services and prevent similar issues from occurring in the future. Thanks.

Dear Tina, Thank you for taking the time to share your feedback with us regarding the pool area. We greatly appreciate your input as it helps us improve our services and amenities for all our guests. We have noted your suggestion for more umbrellas by the pool to provide additional shade. Ensuring your comfort and enjoyment during your stay is of utmost importance to us, and we will certainly look into the possibility of adding more umbrellas to enhance your experience. Your satisfaction is our top priority, and we are committed to making your stay with us as pleasant as possible. Once again, thank you for your valuable feedback, and we look forward to welcoming you back to Hyatt Regency Phuket in the future. Thanks, and regards.

Dear Michelle, We regret to learn that your recent stay with us did not meet your expectations. We are committed to providing excellent service, and we apologize for any shortcomings you may have experienced during your time at our hotel.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more positive experience.

Dear Meizi, thank you for taking the time to share your positive review with us! We are thrilled to hear that you enjoyed your stay at our hotel. Your feedback is invaluable to us, and we appreciate your feedback. We strive to provide exceptional experiences for all our guests, and we're delighted that you had a great time with us. Thanks, and Regards

Dear Gille, We regret to learn that your recent stay with us did not meet your expectations. We are committed to providing excellent service, and we apologize for any shortcomings you may have experienced during your time at our hotel.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more positive experience. Thanks, and regards.

Dear Georgios, thank you for choosing Hyatt Regency Phuket resort for your recent stay, and for taking the time to share your feedback. We are delighted to hear that you found our staff to be friendly. At the resort, we strive to create a welcoming and hospitable environment, and it is always encouraging to receive positive comments about our team members. Your kind words will be shared with our staff, as they take great pride in providing excellent service to our valued guests. We appreciate your support and look forward to the pleasure of hosting you again in the future. Thank you once again for your positive feedback, and we hope to welcome you back for another enjoyable stay. Thanks, and regards.

Dear Jamie, we're thrilled to hear you had a great experience with our team! Thank you for your kind words. It was our pleasure to fulfill your request, and we're delighted we could make your birthday memorable. We look forward to welcoming you again soon. Thanks, and regards.

Dear Alejandro, we are thrilled to receive your excellent review and would like to express our sincere gratitude for taking the time to share your positive experience with us. Your kind words about our friendly staff and the delightful breakfast truly warm our hearts. At Hyatt Regency Phuket, our dedicated team strives to provide exceptional service with a genuine smile, and it's delightful to learn that their efforts have left a positive impact on your stay. We understand the importance of a relaxing environment, and we're pleased to hear that you found our hotel to be just that. Your feedback is a great source of motivation for us, and we sincerely appreciate your support. We value your insights, and they contribute significantly to our ongoing commitment to excellence. Thank you once again for choosing Hyatt Regency Phuket. We look forward to the pleasure of welcoming you back for another exceptional stay in the future. Regards,

Dear Matt, I hope this message finds you well. We sincerely appreciate the positive rating you provided for your recent experience at Hyatt Regency Phuket. Your feedback is invaluable to us, and we're delighted to hear that you had a positive and enjoyable stay with us. At Hyatt Regency Phuket, we strive to create memorable and seamless experiences for our guests, and your positive rating serves as a testament to our ongoing efforts. Your insights are always welcome as we continuously work to exceed our guests' expectations. Thank you once again for choosing Hyatt Regency Phuket. We look forward to the pleasure of welcoming you back for another outstanding stay in the near future. Warm regards,

Dear Farhana, we appreciate the positive score you provided for your recent stay with us. It brings us immense joy to know that you had a positive experience during your time at our hotel. Your satisfaction is our top priority, and we are delighted to have contributed to a memorable stay for you. Your feedback is valuable as we continuously strive to enhance our services. Thank you once again for choosing our hotel, and we look forward to the pleasure of welcoming you back in the future.

Dear Tomohiro, I hope this message finds you well. We sincerely appreciate the positive rating you provided for your recent experience at Hyatt Regency Phuket. Your feedback is invaluable to us, and we're delighted to hear that you had a positive and enjoyable stay with us. At Hyatt Regency Phuket, we strive to create memorable and seamless experiences for our guests, and your positive rating serves as a testament to our ongoing efforts. Your insights are always welcome as we continuously work to exceed our guests' expectations. Thank you once again for choosing Hyatt Regency Phuket. We look forward to the pleasure of welcoming you back for another outstanding stay in the near future. Warm regards,

Thank you for your positive review! We're thrilled you enjoyed our family room, fantastic staff, and diverse breakfast options. Our family rooms with bunk beds are much in demand and i am pleased that the family enjoyed the configuration. We have noted your feedback on the a-la-carte menu in our All Day Dining restaurant Pool House. Your feedback is invaluable, and we will address those concerns. We hope to welcome you back for an even better experience.

Thank you for taking the time to share your feedback and for giving us an 8 out of 10. We appreciate your input, and we're pleased to hear that your overall experience was positive. Your insights are valuable as we continually strive to enhance our services. If there's anything specific you'd like to highlight or any areas where we can further improve, please feel free to let us know. We hope to have the pleasure of welcoming you back for an even better experience in the future.

Thank you so much for your outstanding rating of 10 out of 10! We are thrilled to hear that you had such a fantastic experience during your stay. Your positive feedback is truly appreciated by our entire team. If there's anything specific you loved about your visit or any suggestions you have for us, please feel free to share. We look forward to the opportunity of welcoming you back for another exceptional stay.

Thank you for your valuable feedback. We appreciate your positive comments about our facilities, but we apologize for the issues you encountered with room humidity, weak shower pressure, and the meal quality. Your feedback is crucial to our improvement efforts, and we assure you that we are addressing these concerns to enhance your future experiences.We are grateful for your understanding and hope to have the opportunity to welcome you back for an improved stay.

Thank you for taking the time to rate your experience with us, and for awarding us a score of 4 out of 5. We appreciate your feedback and would love to know more about your stay. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. Your satisfaction is important to us, and we hope to have the pleasure of hosting you again for an even better experience.

Dear Saif, Thank you for sharing your feedback about your recent stay with us. We appreciate your honesty, and I wanted to extend our gratitude for recognizing the positive impact made by our staff trainee, Nune.It's delightful to hear that Nune contributed to making your experience enjoyable. However, we understand your sentiments about the overall resort experience and your expectations in relation to the Hyatt brand standards.Your feedback is invaluable, and we take it seriously. We will use your insights to identify areas for improvement and ensure that our services align with the high standards expected from Hyatt.Thanks and Regards

Dear Guest, Thank you for taking the time to share your positive experience with our night front desk staff. We are thrilled to hear that you found the service exceptional.Your kind words about our staff's friendliness, constant smile, and consideration mean a lot to us. We truly appreciate your recognition of their efforts in ensuring a positive and welcoming experience for our guests.We look forward to the pleasure of hosting you again, Thanks & Regards

Dear Mr.Derek,I hope this message finds you well.We would like to extend our heartfelt gratitude for the stellar 8/10 rating you gave us on Expedia following your recent stay at Hyatt Regency Phuket. Your positive feedback means the world to us, and we are thrilled to have played a part in making your stay memorable.We have well taken note on your feedback regrads to our our room qualities and we will take it to improve for the better qualities.We genuinely appreciate your time in sharing your experience, and we are delighted to hear that you had a fantastic stay with us. Your satisfaction is our utmost priority, and your encouraging words inspire us to continue delivering exceptional service to all our guests.We sincerely hope to have the pleasure of hosting you again in the nearest future. Whether for business or leisure, we look forward to providing you with another remarkable experience.Thank you once more for choosing Hyatt Regency Phuket, and we can't wait to welcome you back.Best Regards,Benz Hyatt Regency Phuket

Dear Anoud, Thank you for choosing our hotel and taking the time to provide a positive rating. Your feedback is greatly appreciated. We are thrilled to hear that you had a positive experience during your stay. Once again, thank you for your positive rating, and we look forward to the pleasure of hosting you again in the future. Regards

Dear Mr.Ronald,I hope this message finds you well.We would like to extend our heartfelt gratitude for the stellar 10/10 rating you gave us on Expedia following your recent stay at Hyatt Regency Phuket. Your positive feedback means the world to us, and we are thrilled to have played a part in making your stay memorable.We genuinely appreciate your time in sharing your experience, and we are delighted to hear that you had a fantastic stay with us. Your satisfaction is our utmost priority, and your encouraging words inspire us to continue delivering exceptional service to all our guests.We sincerely hope to have the pleasure of hosting you again in the nearest future. Whether for business or leisure, we look forward to providing you with another remarkable experience.Thank you once more for choosing Hyatt Regency Phuket, and we can't wait to welcome you back.Best Regards,Front Office Manager Hyatt Regency Phuket

Dear our Valued Guest,I hope this message finds you well. I wanted to extend our sincerest gratitude for taking the time to share your recent experience with us at Hyatt Regency Phuket. Your feedback is invaluable and greatly appreciated as it allows us to continually improve and enhance our guest experience.Firstly, I am genuinely sorry to hear about the challenges you faced during your stay with us. Your mention of the room not meeting the expectations for an ocean view and instead providing a view of trees is concerning. I completely understand how this could affect your overall experience. Moreover, the issue with the bathroom odor is unacceptable, and I apologize for the inconvenience and discomfort it caused you.Please rest assured that I have shared your comments with our management team. We take all guest feedback seriously and use it as a basis for improvement. Our aim is always to ensure every guest enjoys a pleasant and seamless stay, and I regret that we fell short in meeting these standards during your visit.I would like to assure you that we are investigating the concerns you raised and taking immediate steps to rectify the issues you encountered. Your experience is not reflective of our usual standards, and we are committed to ensuring that corrective measures are taken to prevent a recurrence.On behalf of the entire team, I extend our most sincere apologies for the inconvenience you faced. I truly hope that despite these setbacks, you were able to find moments of enjoyment during your time at our property.If your travels bring you back to Phuket, I would personally like to ensure that your next stay with us exceeds all expectations. Please do not hesitate to reach out to me directly, and I will personally oversee your reservation and ensure you have a more delightful and seamless stay.Thank you once again for your valuable feedback. We genuinely appreciate your insights, and your comments will undoubtedly help us refine our guest experience.Warm regards,Benz

Dear Young Sun,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for your recent high rating and feedback left through the Expedia channel regarding your stay at Hyatt Regency Phuket. Your positive evaluation means a lot to us and serves as a testament to our continuous efforts in providing exceptional service and experiences to our valued guests.We are delighted to learn about your satisfaction with your recent stay. Your feedback truly motivates us to maintain our commitment to excellence and guest satisfaction.We eagerly anticipate the opportunity to welcome you back for your next vacation at Hyatt Regency Phuket. It would be our utmost pleasure to ensure that your next stay surpasses your previous experience. Please feel free to reach out to us directly if there is anything we can do to make your next visit even more remarkable.Thank you once again for choosing Hyatt Regency Phuket, and we look forward to the pleasure of hosting you again.Warm regards,Benz

Dear Mr.Philip,I hope this message finds you well. I would like to sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. Your feedback is highly valued, and I want to assure you that we take your concerns seriously and are committed to addressing them.Check-In Process:We are genuinely sorry to hear that you found the check-in process to be excessively lengthy. Your frustration with the duration of the check-in is understandable, and we acknowledge that this should not have been the case, especially when your reservation was prepaid. We will review our check-in procedures to ensure a smoother and more efficient process in the future.Breakfast Experience:It is regrettable to hear that your breakfast experience was less than satisfactory. We apologize for the issues with the preparation of your eggs Benedict and the extended wait time. We will immediately address this with our kitchen staff to ensure better consistency and quality in our breakfast offerings.Outdoor Dining Area:We appreciate your feedback regarding our lower eating level outside. Cleanliness and prompt service are of utmost importance to us, and we are disappointed to hear about the lapse in table cleaning and plate removal. We will reinforce our staff's attention to these areas to maintain a more pleasant dining experience for all guests.We hope that you will consider staying with us again in the future, allowing us the opportunity to provide you with a much-improved experience. Please feel free to reach out to us directly if you have any further questions or concerns. Your satisfaction is our top priority, and we are committed to ensuring your next stay exceeds your expectations.Once again, please accept our sincerest apologies for the inconveniences you encountered. We appreciate your feedback, as it helps us strive for excellence.Warm regards,Hyatt Regency Phuket Management

Dear Mr./Mrs. Gagan,I hope this message finds you well. On behalf of the entire team at Hyatt Regency Phuket, I wanted to express our heartfelt gratitude for your recent stay with us and for taking the time to rate your experience on Expedia.Your perfect 10/10 rating speaks volumes, and we are truly honored that you chose to stay at our resort. We strive to provide our guests with exceptional experiences and lasting memories, and your feedback reaffirms that we are on the right track.We are delighted to hear that you had such a wonderful time during your stay. It's our goal to ensure that every aspect of your visit, from the comfortable accommodations to the world-class amenities and attentive service, exceeds your expectations.Your support means the world to us, and we want you to know how much we appreciate your trust in Hyatt Regency Phuket. We look forward to the opportunity to welcome you back in the near future and continue providing you with memorable experiences that make your visits to Phuket truly special.Once again, thank you for choosing Hyatt Regency Phuket, and for sharing your positive feedback on Expedia. If you have any further comments or suggestions, please don't hesitate to reach out. We value your input as it helps us continually enhance our guest experience.Warmest regards,Hyatt Regency Phuket Resort Management

Dear Abdulla,Thank you for staying with us at Hyatt Regency Phuket Resort and for giving us a good rating!We’re glad to note that you generally enjoyed your stay based on the rating that you gave us.  If there is anything else you think we can do to serve you better, we would love to hear from you so we can further improve our service on your next stay experience. Once again, we thank you for choosing to stay at Hyatt Regency Phuket and we look forward to another opportunity of hosting you again.Kind regards,Hyatt Regency Phuket Team

Dear Vimal,Thank you for staying with us at Hyatt Regency Phuket Resort and for giving us an excellent rating! We’re so delighted that you enjoyed your stay experience based on the rating that you gave us. We look forward to another opportunity of hosting you again!Kind regards, Hyatt Regency Phuket Team

Dear YUTAKA,Thank you for staying with us at Hyatt Regency Phuket Resort and for sharing your feedback about your stay. We’re glad to note that you generally enjoyed your stay based on the rating that you gave us.While we're happy to note that you enjoyed our service and your overall experience, we apologize for the inconvenience you have faced with the room conditions. The hilly terrain gives a large inventory of our rooms distinct ocean view and our fleet of 12 buggies and the warm friendly crew that operates them ensures that getting to your rooms is a fun experience.If there is anything else you think we can do to serve you better, we would love to hear from you so we can further improve our service on your next stay experience. Once again, we thank you for choosing to stay at Hyatt Regency Phuket and we look forward to another opportunity of hosting you again.Kind regards,Hyatt Regency Phuket Resort

Dear Jinkyeong,Thank you for staying with us at Hyatt Regency Phuket Resort and for giving us an excellent rating!We’re so delighted that you enjoyed your stay experience based on the rating that you gave us.We look forward to another opportunity of hosting you again!Kind regards, Hyatt Regency Phuket Team

Dear Jose,Thank you for staying with us at Hyatt Regency Phuket Resort and for sharing your feedback about your stay.Based on the rating that you gave, it appears that you were not satisfied with our overall service and we apologize if we were not able to live up to your expectations. We would love to hear from you so we can further improve our service on your next stay experience and ensure that you enjoy a memorable stay. Once again we thank you for your feedback which will help us further improve the quality of our service. We hope you’d allow us another opportunity to serve you better on your next visit.  Kind regards, Hyatt Regency Phuket Team

Dear Yongwei,Thank you for staying with us at Hyatt Regency Phuket Resort and for giving us a good rating!We’re glad to note that you generally enjoyed your stay based on the rating that you gave us.  If there is anything else you think we can do to serve you better, we would love to hear from you so we can further improve our service on your next stay experience. Once again, we thank you for choosing to stay at Hyatt Regency Phuket and we look forward to another opportunity of hosting you again.Kind regards,Hyatt Regency Phuket Team

Dear Nabeela,Thank you for staying with us at Hyatt Regency Phuket Resort and for sharing your feedback about your stay.Based on the rating that you gave, it appears that you were not satisfied with our overall service and we apologize if we were not able to live up to your expectations. We would love to hear from you so we can further improve our service on your next stay experience and ensure that you enjoy a memorable stay. Once again we thank you for your feedback which will help us further improve the quality of our service. We hope you’d allow us another opportunity to serve you better on your next visit.  Kind regards, Hyatt Regency Phuket Team

Dear Chan,Thank you very much for taking the time to share your experiences at Hyatt Regency Phuket Resort. Your great feedback will be definitely shared among our team and become a great motivation to all of the members here.We thank you for choosing Hyatt Regency Phuket as your Phuket home and look forward to being able to welcome you back again soon. Kind regards,Hyatt Regency Phuket Resort Team

Dear KYUNG RAE,Thank you for staying with us at Hyatt Regency Phuket Resort and for giving us an excellent rating!We’re so delighted that you enjoyed your stay experience based on the rating that you gave us.We look forward to another opportunity of hosting you again!Kind regards, Hyatt Regency Phuket Team

Dear Alex,Thank you for staying with us at Hyatt Regency Phuket Resort and for sharing your feedback about your stay.Based on the rating that you gave, it appears that you were not satisfied with our overall service and we apologize if we were not able to live up to your expectations.We would love to hear from you so we can further improve our service on your next stay experience and ensure that you enjoy a memorable stay.Once again we thank you for your feedback which will help us further improve the quality of our service. We hope you’d allow us another opportunity to serve you better on your next visit.  Kind regards, Hyatt Regency Phuket Team

Dear KYOJI,Thank you for taking the time to tell us about your stay at Hyatt Regency Phuket Resort. We are sorry that your experience did not meet your expectations.We always strive to provide an exceptional experience for each valued guest and your feedback is very important to us.  Please rest assured that we are taking the appropriate measures to address the problem.We appreciate you sharing your concerns and hope you will give us the opportunity to better serve you in the future.Kind regards, The Hyatt Regency Phuket Team

Dear masanori,Thank you for staying with us at Hyatt Regency Phuket Resort and for giving us an excellent rating!We’re so delighted that you enjoyed your stay experience based on the rating that you gave us.We look forward to another opportunity of hosting you again!Kind regards,Hyatt Regency Phuket Team

Dear Gregory,Thank you for staying with us at Hyatt Regency Phuket Resort and for sharing your feedback about your stay.Based on the rating that you gave, it appears that you were not satisfied with our overall service and we apologize if we were not able to live up to your expectations.We would love to hear from you so we can further improve our service on your next stay experience and ensure that you enjoy a memorable stay.Once again we thank you for your feedback which will help us further improve the quality of our service. We hope you’d allow us another opportunity to serve you better on your next visit.Kind regards, Hyatt Regency Phuket Team

Dear Marjan,Thank you for choosing to stay with us at Hyatt Regency Phuket Resort and for taking the time to share your feedback.We're glad that you enjoyed your overall experience. It has been a pleasure having you and we look forward to welcoming you again on your next visit!Best regards,Hyatt Regency Phuket Team

Dear ERIC,Thank you for choosing to stay with us at Hyatt Regency Phuket Resort and for taking the time to share your feedback. We're glad that you enjoyed your overall experience. It has been a pleasure having you and we look forward to welcoming you again on your next visit!Best regards,Hyatt Regency Phuket Team

Dear Christian,Thank you for staying with us at Hyatt Regency Phuket Resort and for taking the time to share your feedback about your stay.We're glad that you enjoyed your experience and we all look forward to welcoming you again very soon!Kind regards, Hyatt Regency Phuket Team

Dear Homin,Thank you for staying with us at Hyatt Regency Phuket Resort and for sharing your feedback about your stay.It is unfortunate to read that we were not able to meet your expectations. Please accept our sincere apologies for the inconvenience caused. However, we raised your feedback to the hotel management to ensure that the issue is not happening again in the future.We hope you’d allow us another opportunity to serve you better on your next visit.Kind regards,Hyatt Regency Phuket Team

Dear MISAKI,Thank you for staying with us at Hyatt Regency Phuket Resort and for giving us an excellent rating! We’re so delighted that you enjoyed your stay experience based on the rating that you gave us. We look forward to another opportunity of hosting you again!  Kind regards, Hyatt Regency Phuket Team

Dear Amadeus M.,Thank you for staying with us at Hyatt Regency Phuket Resort and for giving us an excellent rating!We’re so delighted that you enjoyed your stay experience based on the rating that you gave us.We look forward to another opportunity of hosting you again!Kind regards,The Hyatt Regency Phuket Team

Dear Huagang,Thank you for taking the time to tell us about your stay at Hyatt Regency Phuket Resort. We are sorry that your experience did not meet your expectations. We always strive to provide an exceptional experience for each valued guest and your feedback is very important to us.  Please rest assured that we are taking the appropriate measures to address the problem. We appreciate you sharing your concerns and hope you will give us the opportunity to better serve you in the future.Kind regards,Hyatt Regency Phuket Team.

Dear Stacy,Warm greetings from Hyatt Regency Phuket Resort and thank you for choosing to stay with us. I am concerned to hear that your stay experience did not meet your expectations. I will personally look into the issues you have raised and ensure that improvements are made. Thank you for your feedback.I hope you will give us an opportunity to serve you again soon. 
Chandrashekhar Joshi General Manager