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蘇阿薩納全套房飯店的評分

3.5 out of 5
蘇阿薩納全套房飯店
82C Jalan Trus, Bandar Johor Bahru, Johor Bahru, Johor Bahru

評論

8.6

有夠讚

10 分，有夠讚；347 則評論中有 159 則" "
8 分，不錯哦；347 則評論中有 143 則" "
6 分，一般般；347 則評論中有 27 則" "
4 分，不太好；347 則評論中有 8 則" "
2 分，很糟糕；347 則評論中有 10 則" "

8.6/10

整潔度

8.2/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

6.0/10

環保程度

評論

8/10 不錯哦

真實旅客

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is located near Johor Bahru CIQ. You could reach Singapore within 5 minutes.
於 2019 年 12 月住了 2 晚

6/10 一般般

真實旅客

商務旅客
Room is good but breakfast is not buffet only have 4 choice.
於 2019 年 12 月住了 4 晚

10/10 有夠讚

pei fong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯哦

Shuk Fan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
性價比高的酒店
我租3間房 , 住32樓 , 有個大海景 , 環境舒服 , 清潔 , 地點方便 , 有2個大商場 , 酒店隔離商場有7-11 , 下次去新山會再入住
於 2019 年 4 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便
地點距離海關10分鐘步程（經過商場前往），在City Square 過馬路，從商場地面入口上電梯，直行至另一出口，酒店櫃台在右邊玻璃門內，很方便。
於 2018 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
会再次入住
很好
於 2018 年 10 月住了 2 晚

6/10 一般般

Jasmine

親子旅遊
It was a convenient place to stay as it was opposite KOMTAR. It was a busy hotel so the place needs some regular maintenance.
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Andy

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Shan Ren

喜歡：整潔度、設施服務和住宿環境和硬體
Everything is good, except there is no TV feature to watch Netflix, or option for me to plug my HDMI cable on the tv. Else everything is good!
於 2023 年 11 月住了 2 晚

4/10 不太好

真實旅客

團體旅遊
喜歡：整潔度和客房舒適度
Love the hotel but not this time round
I have stayed here multiple times and have always love the hotel. However this was the worse experience i had. Firstly the door was not functioning well. I had to change both my keycards at least 5 times over my 3 nights stay. Also when i check into the room, the tv was welcoming another guest name instead, it seem like they have just decided to swop my room. Also the shower head was set so high that i could not reach it and had to use the rain shower. I did not have these issues when i stayed in this hotel previously so i am not sure if it is this room. Just a suggestion, please install some racks in the shower for guests who would like to use their own toiletries.
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Gary

喜歡：整潔度和客房舒適度
於 2023 年 10 月住了 1 晚

4/10 不太好

Than Htike，Singapore

不喜歡：整潔度、設施服務和住宿環境和硬體
Nice location but room condition didn't meet the expected condition
於 2023 年 10 月住了 1 晚

4/10 不太好

Jia wen

喜歡：客房舒適度
不喜歡：整潔度
Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Lim

家庭旅遊
喜歡：整潔度和客房舒適度
於 2023 年 9 月住了 1 晚

6/10 一般般

Zainal

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Hui Li

情侶出遊
喜歡：整潔度和住宿環境和硬體
It’s very near to City Square where we will do our usual shopping. It would be great if there is shuttle bus to bring guests to other shopping malls.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Chan

家庭旅遊
喜歡：整潔度和客房舒適度
An enjoyable stay!
Hotel is near to shopping mall and many eateries around the area. Hotel location is near to JB Sentral whcih is convenient and room is clean.
於 2023 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
Good apartment for a family staycation
We stayed in the 3 bedroom alartment and it was fantastic. It was clean and furnishings were in good condition. There was a kitchen and a dining area as well as hall/coffee table and small balcony. Very convenient location as well.
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Chee Mun

喜歡：整潔度和住宿環境和硬體
Room are spacious & comfortable
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Lim

家庭旅遊
喜歡：整潔度和客房舒適度
於 2023 年 7 月住了 2 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Isma Alif

於 2023 年 7 月住了 1 晚

2/10 很糟糕

Roy

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Wooi Chun

家庭旅遊
喜歡：整潔度和客房舒適度
Defects to follow up.
Room was comfortable. However there is some defects we found in the room need to be improve and I have spoken to the duty manager and housekeeping team. 1. Master room balcony sliding door has a cracked line and fingerprints. 2. Leaking stains found at master bed room ceiling, it is very weird when lying on the bed. 3. Master bed room grouting condition is not up to standard. 4. Living room toilet bowl seat cover loose. 5. Air vent grill seem like falling down. A silicone layer not fill up. 6. Ants coming out from the entrance door frame all the way till kitchen counter. 7. Living room window counter dusty and Fingerprints. (Housekeeping team have cleaned on the spot after received comment) I am happy with my stay and the fast response to the team and the room should need to do preventive maintenance.
於 2023 年 6 月住了 1 晚

8/10 不錯哦

Steven

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Flying pan & wok scratches faulty unable to use. Don't understand why was not change and it is not safe for cooking
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Lam

喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 6 月住了 1 晚

8/10 不錯哦

kai jin

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Area was quiet and accessible.
於 2023 年 5 月住了 2 晚

8/10 不錯哦

Firdaus

商務旅客
喜歡：整潔度和客房舒適度
Overall satisfied.
The apartment was nice, clean and spacious. The only thing i feel that needs improvement is the smell. Other then that all good
於 2023 年 3 月住了 1 晚

2/10 很糟糕

Gan

喜歡：客房舒適度
I was given at level 33 room 11 Check-in the wifi has no internet connection Check with reception counter and was told it takes a while Later after my dinner, check and found still the same wifi have no internet connection Reception counter told it is the server issues and get back to us but never Called again later & was told technician will come to my room and check Technician came and say it is not hotel server but the service provider outside No notice from the hotel or follow up at all till I check out Very disappointed stay at this hotel. Reception staff counter was unfriendly
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Hui

喜歡：整潔度、設施服務和住宿環境和硬體
Good
於 2023 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：客房舒適度
All good but cleanliness need to be improved
Location is good just next to city square, staffs are polite and helpful, room is big and good for friends / family to stay. However the cleanliness of the room need to be improved.
於 2023 年 1 月住了 1 晚

10/10 有夠讚

FIRDAUS

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Nice view and very good location..

10/10 有夠讚

Noranah

團體旅遊
喜歡：整潔度和客房舒適度
於 2022 年 10 月住了 1 晚

2/10 很糟糕

真實旅客

於 2022 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
於 2022 年 7 月住了 1 晚

6/10 一般般

Terence

家庭旅遊
too noise on the upper floor.. aircon blower is to loud
於 2022 年 6 月住了 1 晚

10/10 有夠讚

SL

親子旅遊
喜歡：整潔度和設施服務
Seamless check-in. Excellent service. Breakfast at the cafe can be improved.
於 2022 年 6 月住了 2 晚

8/10 不錯哦

Noorazam

喜歡：客房舒適度
於 2022 年 5 月住了 3 晚

10/10 有夠讚

Dato Adam

於 2022 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度和客房舒適度
Great hotel
Great hotel since my last visit. Only at current time the access to the hotel a bit challenge due to construction.
於 2021 年 10 月住了 3 晚

10/10 有夠讚

Zulkarnain

家庭旅遊
喜歡：整潔度和客房舒適度
Best apthotel in JB
Excellent room. Very clean. Nice view. Recommended.
於 2020 年 9 月住了 2 晚
Gerard 於 2020年9月18日回覆
Dear Zulkarnain, Thank you for your review and for staying with us. We are delighted to read about it and for recommending us. We hope to see you again soon. Stay safe with your loved ones and warm regards.

10/10 有夠讚

Hue

商務旅客
喜歡：整潔度和客房舒適度
Excellent
於 2020 年 8 月住了 2 晚
Gerard 於 2020年9月5日回覆
Dear Hue, Thank you for your review. We truly hope that your stay was a memorable one. Please do not hesitate to contact us and hope to see you again soon. Warm regards,

8/10 不錯哦

Lu，KL

商務旅客
喜歡：整潔度
Location is convenient and still quiet enough to rest.
於 2020 年 8 月住了 1 晚
Gerard 於 2020年8月31日回覆
Dear Lu, Thank you for your kind review. We sincerely hope that you had a wonderful stay with us. We look forward to your next stay with us when vising Johor Bahru again. Warm regards,

8/10 不錯哦

Verna

團體旅遊
喜歡：整潔度和客房舒適度
Cozy Apartment In Safe Area
nice cozy 2 bedrooms apartment with living room and kitchenette. there are basic dining plates and cutlery available. a huge fridge in the kitchen which is good too. mattress in bed is a bit hard but pillows are good for a comfortable sleep. 2 bathrooms in their apartment with hair blower, clothes iron and ironing board in the apartment. location is just across the street from City Square Mall with 7/11 and some food outlets on the lower floors of the apartment
於 2020 年 3 月住了 2 晚
Gerard 於 2020年11月27日回覆
Dear Verna, Thank you for your review on your stay with us. We hope to see you again soon when travel is easily accessible. Stay safe with your love ones. Warm regards,

10/10 有夠讚

Noorazam

喜歡：整潔度和客房舒適度
於 2020 年 3 月住了 1 晚
Gerard 於 2020年11月27日回覆
Dear Noorazam, Thank you for the perfect score. We do hope to see you again soon. Warm regards,

8/10 不錯哦

Hayatee

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 1 晚
Gerard 於 2020年11月27日回覆
Dear Hayatee, Thank you for the great score. We hope to see you again soon. Stay safe for now... Warm regards,

8/10 不錯哦

kiu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
Gerard 於 2020年11月27日回覆
Dear Kiu, Thank you for your stay with us and for the great score. We do hope to see you soon in JB. Warm regards,

10/10 有夠讚

Tan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Prime allocation
於 2020 年 2 月住了 2 晚
Gerard 於 2020年11月27日回覆
Dear Tan, Thank you for staying with us and for the perfect score. We hope you are keeping safe and hope to see you again soon. Warm regards,

10/10 有夠讚

Ahmed，Singapore

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location, spacious! Near main shopping malls like komtar jbcc and city square
於 2020 年 2 月住了 1 晚
Gerard 於 2020年11月27日回覆
Dear Ahmed, Thank you for your kind review and score. We are delighted to read about it. We hope to see you again soon. Warm regards,