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士姑來 I 飯店的評分

2.5 out of 5
士姑來 I 飯店
179 & 181, Jalan Bestari 1/5, Taman, Nusa Bestari, Johor Bahru, Johor

評論

6.4
10 分，有夠讚；50 則評論中有 6 則" "
8 分，不錯哦；50 則評論中有 18 則" "
6 分，一般般；50 則評論中有 12 則" "
4 分，不太好；50 則評論中有 8 則" "
2 分，很糟糕；50 則評論中有 6 則" "

7.0/10

整潔度

6.6/10

員工素質

4.0/10

設施服務

6.6/10

住宿環境和硬體

評論

8/10 不錯哦

TEN KIAN

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 3 月住了 1 晚

8/10 不錯哦

chee yee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 1 晚
i-hotel JB 於 2019年2月26日回覆
Thank you for the review. Will improve our service to serve you better. Thank you for choosing i-hotel JB.

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
Water heater spoiled
Water heater spoiled, super cool, water slow.
於 2018 年 10 月住了 1 晚
Ritesh Yadav 於 2018年10月17日回覆
Hi Guest, I apologize for the experience and inconvenience caused. Your feedback will help me in working towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate your cooperation & understanding in this regard. Have a good day ahead. Thanks, Ritesh Yadav

8/10 不錯哦

Patricia

商務旅客
喜歡：員工素質
overall the stay i would say is ok
the bed linens are not clean as well as the towels
於 2020 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I just stay for sleeping. Ok for the price.
於 2019 年 12 月住了 1 晚

2/10 很糟糕

真實旅客

i have no experience with this hotel yet since can't check in on time i should becaause of unavailable room but still in your offer hotel lisy(can't make sense really make trouble yo me &family which have 2 kids).i'm realy super dissapointed with expedia which offer room that unavailable but take my money.when call the customer service it take about 45minutes and ending wikth nothing.No action taken to refund my money.Please take action as soon as possible.Really bad experiece with expedia i swear.Please improve your service to makesure no happen again in future.Lastly pplease refund my money ASAP.
於 2019 年 11 月住了 1 晚

6/10 一般般

真實旅客

Barely made it
Check in was prompt. No elevator here, all stairs! Rooms are obviously dated. Bed was hard and rather uncomfortable, pillow were too flat. Toilet was bare without amenities. Towels had stains on them. Will not return
於 2019 年 11 月住了 1 晚

4/10 不太好

真實旅客

商務旅客
不喜歡：整潔度、設施服務和住宿環境和硬體
Photos of the property looked so good value but actual state is lousy sad to say
於 2019 年 7 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Disgustingly worst stays
The room booked was Junior Suite, the room has no basic amenities provision such as dustbin, towel were not provided, no remote control for the TV and the air-conditioner. The toilet was disgustingly dirty, and we were fooled by the pictures advertised in Hotels Apps. Overall, it was a nightmare.
於 2019 年 4 月住了 2 晚
ivan chin 於 2019年6月22日回覆
sorry for the mistake. we will look into this and will improve our best service! thanks for sharimg this to us. i-hotel management will handle this.

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：住宿環境和硬體和客房舒適度
Not A Place to Stay for Hotel Guest
The room was quite spacious and bed was comfortable. However, TV was working terribly with only 1 shaky channel. There was a phone in the room but it was not working either. No bottled mineral water but just a cup in the room for you to go out to the main corridor to get drinking water. At the start, I had to go down 3 floors to the counter staff to get an air-con remote control. There is no lift. The staff brought a master control and told us she can't give us a remote control because she only have 1 master control. In the middle of the night, around 4 pm, the air-con shut down on its own and I had to go 3 floors down again to ask the staff to come and check our air-con. Fortunately, it was able to restart. As you can guess, our sleep was disturbed. There's no security guard for your car if you are driving but there are car parking lots. Wifi was drifting in and out.
於 2019 年 4 月住了 1 晚
ivan chin 於 2019年6月22日回覆
sorry for the problem. we will look into this and solve this problem. thanks for sharing this. tq

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cleanliness can be improved
Can’t be too choosy for this price. But cannot stand the water seepage from toilet ceiling which wet the unused torn towel. Better bring your own towel. Ants clawing on the room table. Heater not warm enough for showering...not suitable for family.
於 2019 年 4 月住了 1 晚

8/10 不錯哦

veronica

喜歡：整潔度、住宿環境和硬體和客房舒適度
Not too bad
Not too bad.. clean & good. Location have eateries.. But Grab sent us to another I-hotel nearby.
於 2019 年 3 月住了 1 晚

6/10 一般般

真實旅客

不喜歡：整潔度、員工素質和住宿環境和硬體
No cup, no bottled water, no premixed coffee, no disposable toothbrush staying at their suite.
於 2019 年 3 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
No Amenities in the rest room
於 2019 年 2 月住了 1 晚
i-hotel manager 於 2019年2月28日回覆
hi Guests, we are sorry for the inconvenience. If there is no amenities, you can ask from the reception for your request. so sorry for the mistake, we will get this improved. Hope you have pleasent stay with us. Thank you

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Location is close to shops and food, covenient.
於 2019 年 1 月住了 2 晚
Ritesh 於 2019年1月21日回覆
Thanks for such a lovely review, Guest! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ritesh

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 2 晚
Ritesh 於 2019年1月16日回覆
Thanks for the positive rating, Guest! Hope to welcome you again soon :) Regards, Ritesh

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel photos are deceiving
Hotel is in bad condition and dont even bother to clean it daily.
於 2018 年 11 月住了 1 晚
Ritesh Yadav 於 2018年11月12日回覆
Hi Guest, That's really unfortunate that you didn't have that kind of experience what we are known to offer, please understand that we'd never want our guests to face such hassle. Just allow us another opportunity to delight you with a wonderful experience. Regards , Ritesh Yadav

2/10 很糟糕

Oscar，London

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The room was cleaned only once in a 5 night long stay. Terrible WiFi
於 2018 年 11 月住了 4 晚
Ritesh Yadav 於 2018年11月12日回覆
Hi Oscar, That's really unfortunate that you didn't have that kind of experience what we are known to offer, please understand that we'd never want our guests to face such hassle. Just allow us another opportunity to delight you with a wonderful experience. Regards , Ritesh Yadav

8/10 不錯哦

Yashil，kuala Lumpur

喜歡：整潔度、員工素質和客房舒適度
coffee or tea should be provided. late checking was good even though i arrived after 1 a.m.
於 2018 年 9 月住了 2 晚
Ritesh Yadav 於 2018年9月29日回覆
Hi Yashil, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 不錯哦

Mohd

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 2 晚
Ritesh Yadav 於 2018年9月29日回覆
Hi Mohd, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

6/10 一般般

KM，Malaysia

不喜歡：員工素質和住宿環境和硬體
Water heater not functioning. Complained to the hotel staff but no action was taken. Very disappointing.
於 2018 年 8 月住了 2 晚
Ritesh Yadav 於 2018年9月29日回覆
Hi KM, I apologize for the experience and inconvenience caused. Your feedback will help me in working towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate your cooperation & understanding in this regard. Have a good day ahead. Thanks, Ritesh Yadav

4/10 不太好

真實旅客

不喜歡：員工素質和住宿環境和硬體
No tooth brush No mineral water
No tooth brush No mineral water, needs to bring cup to get water to drink from outside your hotel room. Water pressure is low & can’t show properly.
於 2017 年 11 月住了 1 晚

6/10 一般般

wanthanee，p

不喜歡：住宿環境和硬體
Wi fi แรงดีมากๆ
น่าจะมีลิฟต์ จะได้สะดวกกว่านี้ โรงแรมน่ารัก สะดวก สะอาด ปลอดภัย

6/10 一般般

Xin Yi

不喜歡：整潔度
Worth for the price.
You pay what you get, cleanliness can be improved.

2/10 很糟糕

farid

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad
Overall bad.

10/10 有夠讚

nazreen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Mohd Afifi Afendi Baharom，Seremban 2, Negeri Sembilan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Location and Safe
Great Location to City. also short distance driving to Legoland. this hotel is next door to Police Station, and safe feeling to stay here but still johor is very safe place.. staff is friendly, parking space is okay. nearby food stall n restaurant. also got lots of shopping mall nearby. overall great location.

8/10 不錯哦

Hw chan，Hw

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Alot of food places to eat.
Nice comfortable stay. Will recommend to my friends.

6/10 一般般

Michelle

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

不喜歡：客房舒適度

8/10 不錯哦

Hayatullah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient
The rooms were clean with comfortable beds and pillows. Loved the huge showers. Cars were secured even in the open carparks. Need improvement on the towels and breakfast if any cos its difficult of us to find halal food ard the area.

8/10 不錯哦

Khairdatul Fazrin

喜歡：整潔度、住宿環境和硬體和客房舒適度
Selesa, bilik mandi yang bersih tetapi tiada lift.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Satisfactory
Clean n friendly service

8/10 不錯哦

真實旅客

喜歡：整潔度和客房舒適度
Fulfills the need for staying one night
Brightly lit room, decent bed, just a few steps from a police station

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
comfy
it was a nice stay. will be back

4/10 不太好

真實旅客

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
lokasi hotel

2/10 很糟糕

Phang

不喜歡：員工素質和住宿環境和硬體

10/10 有夠讚

Jastine Hazel，Philippines

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A VERY GOOD PLACE TO STAY
The hotel was very clean and nice. It is near the Police Station and has Restaurants around the area. Worth the money!

4/10 不太好

BOON NEE

不喜歡：員工素質、住宿環境和硬體和客房舒適度
Too close to the main road. It can be quite noisy due to the noise from the vehicle passing by the main road.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and nice beddings and onsuite. Extra bottled water at the hallway for refill. Plenty of powerpoints.

10/10 有夠讚

Donny Marthen，Jakarta

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location, nice hotel
The good thing is this hotel quite close to Legoland. It took you RM 25 to go to Legoland. The hotel staff allowed us to keep our luggage while we were away to Legoland then cameback to pick the luggage back to Singapore.

4/10 不太好

Foo Siang Hai，Singapore

喜歡：員工素質
不喜歡：住宿環境和硬體
Budget hotel, budget expectations.
overall, the hotel was OK given the fact it is a budget hotel. I was quite satisfied with almost everything. There were only three things that is lacking. 1. Only 1 room card. 2. Don't depend on the wifi in the room, couldn't connect most of the time. 3. soundproofing needs to improve.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good budget hotel
Stayed for 2 nights. Hotel is centrally located. Rooms are clean and comfortable. TV channels are poor with poor reception. Hair and body shampoos are stored in 500ml plastic drinking bottles instead of the soap dispensers in the showers. Water pressure is great with a big shower head. Air cond is working perfectly and quiet. One of the hotel receptionists was conversant in English but the other couldn't understand a thing.

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
comfy and clean.
convenient location between sutera mall and bukit indah.

8/10 不錯哦

Sebastian，PETALING JAYA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
NO SOAP SOLUTION IN THE BOTTLE
THE SAME OLD PROBLEMS, WHEN CHECK INTO THE ROOM AND WANTS TO TAKE A BATH "NO ENOUGH" SOAP SOLUTION,NEED CALL RECEPTION FOR HELP.I'VE REMINDED NUMBER OF TIMES TO HAVE A CHECKLIST FOR HOUSKEEPING.

6/10 一般般

Ibrahim

喜歡：整潔度、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

喜歡：整潔度和客房舒適度
Wifi Terrible
Room is good but no WiFi available

2/10 很糟糕

caleb，Singapore

不喜歡：整潔度、員工素質和客房舒適度
Will not come again
Aircon is just too cold. Cannot be adjusted left and right. Not flexible. Asked to check out late for 30 minutes and it is chargable. Half way through mid night, no electricity. Toilet paper given was half used by previous guests. No toiletries compared to other same priced hotels nearby. Have to ask 5 times for hairdryer before it is sent. Bad bad experience. WIll try other hotels nearby. This hotel should not be recommended by hotels.com

8/10 不錯哦

Tim，Brisbane, Australia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Modern and pleasent, a few technical problems.
We stayed at i-hotel for 4 nights. The staff and hotel itself was in great condition, looks brand new and stylish, the bed was comfy, room was clean and it was in a good location for us (close to legoland). The only issues we had were the wifi in the room had issues, only my partners phone was able to connect to it both of our laptops were not. Although the staff let me use the conference room wifi downstairs. Also the shower was amazing but there was some electrical fault and the hot water kept short circuiting and switching off so it was cold a few times.