Very nice and warm hotel. Also close to shopping malls and restaurants in a walking distance of 5 minutes. Great view for part of the city and distance. Nearby mosques broadcasts in fixed timings are still audible through windows. Quite an exotic experience.
YI-SHENG
於 2023 年 10 月住了 1 晚
Andreas Justkowiak, General Manager 於 2023年10月6日回覆
Dear YI-SHENG, thank you for taking the time to share your valuable feedback after your recent stay with us. I am delighted to hear that overall you enjoyed your stay and looking forward to see you back again in DoubleTree by Hilton Johor Bahru.
8/10 不錯哦
Bill
情侶出遊
2023年8月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
Bill
於 2023 年 8 月住了 2 晚
Andreas Justkowiak, General Manager 於 2023年9月5日回覆
Dear Bill, thank you for leaving us a great review after your recent stay at DoubleTree by Hilton Johor Bahru. I am glad to know that overall you had an enjoyable stay and hope to have the opportunity of welcoming you back to our hotel in the near future.
10/10 有夠讚
Ching-Hsi
2023年7月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Ching-Hsi
於 2023 年 7 月住了 1 晚
Andreas Justkowiak, General Manager 於 2023年7月14日回覆
Dear Ching-Hsi, thank you for leaving us a great review. I am pleased to note that our service and facilities generally met your expectations. I look forward to have the pleasure of welcoming you back to DoubleTree by Hilton Johor Bahru very soon.
10/10 有夠讚
CHIHYU
商務旅客
2023年7月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHIHYU
於 2023 年 6 月住了 2 晚
Andreas Justkowiak, General Manager 於 2023年7月3日回覆
Dear CHIHYU, thank you for leaving us a perfect review after your recent stay with us. I look forward to have the pleasure of welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
8/10 不錯哦
Hok Pan
家庭旅遊
2023年5月29日
喜歡:住宿環境和硬體和客房舒適度
Hok Pan
於 2023 年 5 月住了 2 晚
Andreas Justkowiak, General Manager 於 2023年5月29日回覆
Dear Hok Pan, thank you for leaving us a review after your recent stay at DoubleTree by Hilton Johor Bahru. I look forward to welcoming you back to our hotel very soon.
10/10 有夠讚
HSIN CHANG
2023年2月20日
HSIN CHANG
於 2023 年 2 月住了 2 晚
Andreas Justkowiak, General Manager 於 2023年2月22日回覆
Dear HSIN CHANG, thank you for leaving us a perfect review after your recent stay at the DoubleTree by Hilton Johor Bahru. I look forward to welcoming you back to the hotel in the near future.
8/10 不錯哦
King Yin Eric
2023年2月7日
King Yin Eric
於 2023 年 1 月住了 2 晚
Andreas Justkowiak, General Manager 於 2023年2月9日回覆
Dear King Yin Eric, thank you for leaving us a review. I am pleased that you find your stay here generally pleasant. I look forward to welcoming you back to stay with us again soon.
8/10 不錯哦
siu kei
家庭旅遊
2022年12月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
性價比不錯
總體性價比不錯
siu kei
於 2022 年 12 月住了 2 晚
Andreas Justkowiak, General Manager 於 2023年2月3日回覆
Dear siu kei, thank you for leaving us a review. I look forward to welcoming you back to stay with us again soon.
4/10 不太好
真實旅客
家庭旅遊
2020年2月15日
不喜歡:員工素質
由於新型冠狀病毒影響,不敢前往,也不獲改期或取消,處理欠缺彈性
真實旅客
於 2020 年 2 月住了 1 晚
Daniel Alcaraz 於 2020年2月18日回覆
Dear Valued Guest,
Thank you for leaving us your feedback. I regret to hear you were disappointed with your recent experience and would like to reassure you that in regards to the current situation, we do allow for postponement and booking cancellations should guests require them. Kindly reach out to my team and I, and e-mail us your full name and booking confirmation number so we may assist you personally regarding this matter.
In saying that, I hope we'll have another opportunity to welcome you back for a renewed and much-improved experience in the future.
Sincerely,
Daniel Alcaraz
General Manager
Dear Valued Guest,Thank you for leaving us a great rating! I'm glad you had a pleasant stay and that you were pleased with your overall experience of our offerings and services. Looking forward to welcoming you back next time for another great stay! Sincerely, Daniel Alcaraz, General Manager
10/10 有夠讚
真實旅客
2020年2月7日
喜歡:員工素質
真實旅客
於 2020 年 2 月住了 1 晚
Daniel Alcaraz 於 2020年2月10日回覆
Dear Valued Guest, Thank you for leaving us a positive rating. Glad you had a great stay and am looking forward to welcoming and serving you again next time! Sincerely, Daniel Alcaraz, General Manager
10/10 有夠讚
真實旅客
2020年1月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great enjoyment at low price
nice room, nice staff, nice breakfast n dinner buffet. located at walking distance to the checkpoint to Singapore which is good. but still a bit far from shopping mall and checkpoint.
basic equipment in gym only, nice swimming pool.
真實旅客
於 2019 年 12 月住了 3 晚
Daniel Alcaraz 於 2020年1月9日回覆
Dear Valued Guest,
Thank you for sharing your feedback with us. I'm pleased to know you enjoyed your experience at our hotel and that our rooms, cuisines and our team's warm hospitality impressed you. Good to know you liked our facilities too.
I look forward to welcoming you back for an even better stay next time!
Sincerely,
Daniel Alcaraz
General Manager
8/10 不錯哦
真實旅客
2019年12月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 12 月住了 4 晚
Daniel Alcaraz 於 2019年12月17日回覆
Dear Valued Guest,
Thank you for your positive rating. Hope you had a great stay with us and am looking forward to having you back at our hotel in the near future!
Sincerely,
Daniel Alcaraz
General Manager
8/10 不錯哦
真實旅客
商務旅客
2019年11月16日
喜歡:整潔度、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 11 月住了 1 晚
Daniel 於 2019年11月18日回覆
Dear Valued Guest
Thank you for leaving us with a great review!
Sincerely,
Daniel Alcaraz
General Manager
8/10 不錯哦
Wai
商務旅客
2019年8月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店幾新,check in 時有個 cookie 食,邊食邊等,但較甜。位置方便及附近一帶有商場、食堂等。出入交通亦可,是淨中帶旺
Wai
於 2019 年 6 月住了 2 晚
Daniel Alcaraz 於 2019年8月22日回覆
Dear Wai,
Thank you for leaving us a good rating. Glad you've enjoyed your stay with us and that you liked our welcome cookies. I look forward to welcoming you back to DoubleTree by Hilton Johor Bahru soon!
Sincerely,
Daniel Alcaraz
General Manager
10/10 有夠讚
OI IENG
2019年8月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
OI IENG
於 2019 年 8 月住了 3 晚
Daniel Alcaraz 於 2019年8月22日回覆
Dear OI IENG,
Thank you for leaving us a great rating. Glad you've enjoyed your stay with us. I look forward to welcoming you back to DoubleTree by Hilton Johor Bahru hopefully soon!
Sincerely,
Daniel Alcaraz
General Manager
Dear Valued Guest,
Thank you for leaving us a great rating and review. Glad you've enjoyed your stay with us and that you were impressed with our rooms and amenities. I'm also immensely proud of our team members for showing you excellent hospitality and making your experience here even more memorable with their personal touches. I'll be sure to share your comments with the team, especially Jason.
I look forward to welcoming you back to DoubleTree by Hilton Johor Bahru soon.
Sincerely,
Daniel Alcaraz
General Manager
Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and hope to welcome you back to DoubleTree by Hilton Johor Bahru again soon. Sincerely, Daniel Alcaraz General Manager
10/10 有夠讚
Yunglun
2019年5月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yunglun
於 2019 年 5 月住了 1 晚
Daniel Alcaraz 於 2019年5月27日回覆
Dear Yunglun,
Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and hope to welcome you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
10/10 有夠讚
Kent
2019年4月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好
櫃檯服務貼心,住宿環境優,位置方便
Kent
於 2019 年 4 月住了 1 晚
Daniel Alcaraz 於 2019年5月21日回覆
Dear Kent,
Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that you were impressed with our team members' hospitality. I look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
Dear TINGYU,
Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
8/10 不錯哦
Hay Tung
2019年4月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店好新淨!有free shuttle bus to Sentosa 另外自助早餐款式較少!
Hay Tung
於 2019 年 4 月住了 2 晚
Daniel Alcaraz 於 2019年5月6日回覆
Dear Hay Tung,
Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
6/10 一般般
YEONG BIAN
2019年3月7日
喜歡:整潔度
Nor pass the room service, low quality of bathroom
Room service bad. Order meal but not send to room. The management team must improving. Very low quality of Toilet paper.
Top management ought to check yourself any corruption or not.
YEONG BIAN
於 2019 年 2 月住了 1 晚
Daniel Alcaraz 於 2019年3月8日回覆
Dear YEONG BIAN,
Thank you for leaving us with a review of your recent stay with us. I am disappointed to note that we have fallen short of your expectations. Kindly be assured that your remarks have been well noted for future improvements. I look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
8/10 不錯哦
Shuwei
2019年1月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel in JB area
Location is okay, 5 min walking distance from shopping mall. Friendly front desk service. Facility is a bit old and still with good maintaince.
Shuwei
於 2019 年 1 月住了 2 晚
Daniel Alcaraz 於 2019年1月14日回覆
Dear Shuwei,
Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that our team members have left a positive impact on your stay. I look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
10/10 有夠讚
真實旅客
2019年1月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
早餐豐富
早餐相當豐富,中西東南亞美食都有,地點附近有商場近海關,如果過新加坡極佳選擇。
真實旅客
於 2019 年 1 月住了 1 晚
Daniel Alcaraz 於 2019年1月10日回覆
Dear Valued Guest,
Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that you found our hotel's location to your liking. I look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
2/10 很糟糕
真實旅客
2018年12月28日
真實旅客
於 2018 年 12 月住了 2 晚
Daniel Alcaraz 於 2018年12月30日回覆
Dear Valued Guest,
Thank you for leaving us with a review. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
10/10 有夠讚
KOK KEONG
2018年12月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
KOK KEONG
於 2018 年 12 月住了 2 晚
Daniel Alcaraz 於 2018年12月7日回覆
Dear KOK KEONG,
Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
6/10 一般般
真實旅客
2018年10月24日
喜歡:住宿環境和硬體和客房舒適度
不喜歡:員工素質
真實旅客
於 2018 年 10 月住了 1 晚
Daniel Alcaraz 於 2018年10月25日回覆
Dear Valued Guest,
Thank you for leaving us with a rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
8/10 不錯哦
真實旅客
2018年10月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2018 年 9 月住了 2 晚
Daniel Alcaraz 於 2018年10月4日回覆
Dear Valued Guest,
Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
10/10 有夠讚
Hau Ying
2018年9月2日
Welcome cookies are very nice
Hau Ying
於 2018 年 8 月住了 1 晚
Daniel Alcaraz 於 2018年9月3日回覆
Dear Hau Ying,
Thank you for leaving us with a great review. I am pleased to hear that you love our warm welcome cookies and hope to welcome you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
10/10 有夠讚
Yenti,TPE
2018年8月18日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Yenti
於 2018 年 8 月住了 2 晚
Daniel Alcaraz 於 2018年8月20日回覆
Dear Yenti,
Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
Sincerely,
Daniel Alcaraz
General Manager
10/10 有夠讚
Nickolas
商務旅客
2024年4月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel and staff were fantastic and the food was excellent. The only negative is there isn't anything around within walking distance as far as restaurants and shops. This was not a problem for me but as a new visitor to Malayasia i would have liked to explore more in the linited time i had at the hotel.
Nickolas
於 2024 年 4 月住了 2 晚
Andreas Justkowiak, General Manager 於 2024年4月30日回覆
Dear Nickolas, thank you for sharing your feedback with us after your recent stay at DoubleTree by Hilton Johor Bahru. I am pleased to hear you enjoyed our services and the food that we served. Feel free to approach our friendly Concierge for further guidance during your stay shall you wish to explore the city further. We hope to have the opportunity to host you again soon.
10/10 有夠讚
PATRICK, CHUN LEONG,Singapore
情侶出遊
2024年4月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Checking in and checking out a breeze…
PATRICK, CHUN LEONG
於 2024 年 4 月住了 1 晚
Andreas Justkowiak, General Manager 於 2024年4月26日回覆
Dear PATRICK, CHUN LEONG, thank you for sharing your great experiences with us and we hope you had an enjoyable stay at DoubleTree by Hilton Johor Bahru. The team and I look forward to welcoming you back as our guest again soon.
10/10 有夠讚
Choon Teck
2024年4月24日
喜歡:整潔度和住宿環境和硬體
Choon Teck
於 2024 年 4 月住了 1 晚
Andreas Justkowiak, General Manager 於 2024年4月30日回覆
Dear Choon Teck, we are honored to receive your generous review and thank you for letting us know how much you enjoyed your stay with us. We look forward to have the pleasure of welcoming you back for another memorable stay at DoubleTree by Hilton Johor Bahru.
10/10 有夠讚
Maureen
2024年4月17日
喜歡:整潔度、員工素質和住宿環境和硬體
Maureen
於 2024 年 4 月住了 2 晚
Andreas Justkowiak, General Manager 於 2024年4月23日回覆
Dear Maureen, we are grateful for leaving us a perfect rating and thank you for choosing to stay at DoubleTree by Hilton Johor Bahru. We hope to have the opportunity to host you again in the near future.
10/10 有夠讚
Hin Ming Alfonso
2024年4月9日
喜歡:整潔度
Hin Ming Alfonso
於 2024 年 4 月住了 1 晚
Andreas Justkowiak, General Manager 於 2024年4月15日回覆
Dear Hin Ming Alfonso, we are honored to receive your generous review and thank you for choosing DoubleTree by Hilton Johor Bahru. We hope to have the opportunity to host you again in the near future.
8/10 不錯哦
Sui Feng
2024年3月31日
Sui Feng
於 2024 年 3 月住了 1 晚
Andreas Justkowiak, General Manager 於 2024年4月23日回覆
Dear Sui Feng, thank you for leaving us a great review after your recent visit with us. We hope you had a pleasant stay and looking forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon.
10/10 有夠讚
Leonard
2024年3月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
extremely hospitable and amazing service. they also serve fantastic cookies on check in
Leonard
於 2024 年 3 月住了 2 晚
Andreas Justkowiak, General Manager 於 2024年4月3日回覆
Dear Leonard, thank you for leaving us a wonderful review and we are glad to hear your positive impressions of the hotel. We hope you enjoyed your stay and looking forward to have the pleasure of welcoming you back to DoubleTree by Hilton Johor Bahru in the near future.
10/10 有夠讚
Natasha
2024年3月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Natasha
於 2024 年 3 月住了 1 晚
Andreas Justkowiak, General Manager 於 2024年4月3日回覆
Dear Natasha, thank you for choosing DoubleTree by Hilton Johor Bahru and leaving us a great review. I am delighted to hear that our service and facilities generally met with your expectations. We hope to have the opportunity to host you again on your next trip to Johor Bahru.
8/10 不錯哦
Mariko
親子旅遊
2024年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The facilities are good.
A little bit far from JB terminal. It’s good to take a taxi.
Mariko
於 2024 年 3 月住了 1 晚
Andreas Justkowiak, General Manager 於 2024年3月28日回覆
Dear Mariko, thank you for leaving us a review after your recent stay at DoubleTree by Hilton Johor Bahru. I am pleased to hear you enjoyed our facilities and looking forward to have the pleasure of welcoming you back to stay with us again.
8/10 不錯哦
Zuhaili
家庭旅遊
2024年3月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nearby shopping malls and checkpoint. Complimentary cookies upon arrival. Staffs were excellence. Food was great. Nice spread of options
Zuhaili
於 2024 年 3 月住了 1 晚
Andreas Justkowiak, General Manager 於 2024年3月28日回覆
Dear Zuhaili, thank you for taking the time to leave us a wonderful review after your recent visit to DoubleTree by Hilton Johor Bahru. It is great to hear your positive impressions of the hotel and hope to welcome you back for another memorable stay soon.
10/10 有夠讚
MASASHI,KYOT0
2024年3月17日
喜歡:整潔度、員工素質和住宿環境和硬體
MASASHI
於 2024 年 3 月住了 3 晚
Andreas Justkowiak, General Manager 於 2024年3月27日回覆
Dear MASASHI, we are delighted to receive your wonderful review and thank you for letting us know how much you enjoyed your stay with us. The team and I look forward to welcoming you back to stay with us again in DoubleTree by Hilton Johor Bahru.
8/10 不錯哦
Estelle
2024年3月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Estelle
於 2024 年 3 月住了 1 晚
Andreas Justkowiak, General Manager 於 2024年3月27日回覆
Dear Estelle, thank you for taking the time to leave us a great review. It was lovely having you with us and hope to have the opportunity to host you again in DoubleTree by Hilton Johor Bahru.
10/10 有夠讚
Sapai
情侶出遊, 家庭旅遊
2024年3月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good room. Pleasant and helpful.staff
Sapai
於 2024 年 3 月住了 1 晚
Andreas Justkowiak, General Manager 於 2024年3月27日回覆
Dear Sapai, thank you for choosing DoubleTree by Hilton Johor Bahru and leaving us a great review. I am delighted to hear that overall you had a pleasant stay and looking forward to have the opportunity of welcoming you back again soon.
10/10 有夠讚
Hui Mian
家庭旅遊
2024年2月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Initially planned to stay from 19-25 February but had to check out on 23 February to return back to Singapore due to a family emergency. Duty manager Ms Rachel Tan was very helpful and we got a refund back from the hotel after Expedia raised a refund request.
Repeated stays at the hotel as we are very happy with the service and will definitely choose Doubletree Hilton again for our next trip.
Hui Mian
於 2024 年 2 月住了 2 晚
Andreas Justkowiak, General Manager 於 2024年3月1日回覆
Dear Hui Mian, thank you for taking the time to leave us a wonderful review after your recent stay at DoubleTree by Hilton Johor Bahru. I am delighted to hear you had an enjoyable stay with us. Your personal mention will certainly be passed on as it is always a great motivation to note we have added value to a guests stay. We look forward to welcoming you back to stay with us again on your next trip to Johor Bahru.
10/10 有夠讚
Mazaini
2024年2月21日
喜歡:整潔度、員工素質和住宿環境和硬體
I like the Spa and Jaccuzi
Mazaini
於 2024 年 2 月住了 1 晚
Andreas Justkowiak, General Manager 於 2024年2月23日回覆
Dear Mazaini, thank you for choosing to stay at DoubleTree by Hilton Johor Bahru and leaving us a lovely review. It is great to hear that overall you had an enjoyable stay and looking forward to have the opportunity of welcoming you back to stay with us again in the near future.
10/10 有夠讚
JIWON
2024年2月19日
喜歡:整潔度、員工素質和住宿環境和硬體
JIWON
於 2024 年 2 月住了 7 晚
Andreas Justkowiak, General Manager 於 2024年2月21日回覆
Dear JIWON, we are honored to receive your generous review and thank you for letting us know how much you enjoyed your stay with us. We look forward to have the opportunity to host you again on your next trip to DoubleTree by Hilton Johor Bahru.
10/10 有夠讚
Siti Aishah
2024年2月13日
喜歡:整潔度、員工素質和住宿環境和硬體
Siti Aishah
於 2024 年 2 月住了 1 晚
Andreas Justkowiak, General Manager 於 2024年2月15日回覆
Dear Siti Aishah, thank you for leaving us a wonderful review after your recent visit to DoubleTree by Hilton Johor Bahru. I am delighted to know that overall you had an enjoyable stay and looking forward to have the pleasure of welcoming you back to stay with us again soon.
8/10 不錯哦
Daniel
2024年2月7日
喜歡:整潔度、員工素質和住宿環境和硬體
Daniel
於 2024 年 2 月住了 3 晚
Andreas Justkowiak, General Manager 於 2024年2月15日回覆
Dear Daniel, thank you for leaving us a great review after your recent stay at DoubleTree by Hilton Johor Bahru. I hope to have the pleasure of welcoming you back to stay with us again in the near future.