This is the scariest nightmare experience I have with Hotel.com booking. The room is dirty, the bed still have hair of the previous customer. The floor is sticky, the bed middle is collapsed.there is mold in the toilet and ceiling. As I check out early, there is no receptionist, I filled the form but my deposit is not refund. I contact them but unreachable and no reply.
Shu Ling
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Shu Ling
2024 年 11 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good stay.
Shu Ling
於 2024 年 9 月住了 3 晚
4/10 不太好
THIDA
情侶出遊
2024 年 10 月 28 日
不喜歡:整潔度、設施服務和住宿環境和硬體
unplesent smell from bath room. There is leakage from bathroom ceiling.