搜尋新山的共管公寓

「A spacious and cosy apartment with comfortable beds and beautiful view. We had a very good rest & sleep. 」

「Booked successfully 8 days in advance. (1) never received Check-in guide from host - STAYRENE (2) messaged Expedia, never can help but only have useless vertual-agent to keep asking question (3) the platform address of the accommodation is wrong and led to a wrong place (4) no check-in QR code and not allow to be in and wait for 4.5 hours to settle and checking in the place (5) Stay in Tower A, but car park arranged on Level 2 (level 2 only can go Tower B), we have to drag your own luggage from...

「We chatted with the company for many hours before we arrived. In spite of that the apartment was not cleaned when we came. It took 1 hour from contacting the owner until a team came to clean. The toilet was broken even after they were supposed to fix it. At times we could not flush. On the bright side the apartment was nicely decorated and the 2 ladies that finally came to clean was friendly and cleaned well. 」

「Expedia response is not accurate. When message property they do not response. No proactive action of them informing on the check in procedure. Only when I whatapps using the contact number stated in Expedia, that number is for Penang. Only then they direct me to their Johor number. The unit I stayed in, toilet stinks, probably due to drainage issues.」

「Dirty apartment, all the drains blocked showering for more than 2 minutes was not possible as you’d flood the bathroom, utensils are dirty and floor was oily. Kettle had old left over water from someone else 」