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比勒陀利亞 RH 飯店的評分

3 out of 5
比勒陀利亞 RH 飯店
Corner Steve Biko Road & Trevenna Street, Sunnyside, Pretoria, Gauteng

評論

8.0

非常好

10 分，有夠讚；125 則評論中有 43 則" "
8 分，不錯哦；125 則評論中有 48 則" "
6 分，一般般；125 則評論中有 23 則" "
4 分，不太好；125 則評論中有 6 則" "
2 分，很糟糕；125 則評論中有 5 則" "

8.4/10

整潔度

8.0/10

員工素質

6.8/10

設施服務

8.0/10

住宿環境和硬體

8.8/10

環保程度

評論

6/10 一般般

simbarashe

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚
MS 於 2024年4月15日回覆
Hello Simba, we are sad to see low rating, will work hard to ensure your stay is more enjoyable. Thank You

4/10 不太好

simbarashe

不喜歡：整潔度、設施服務和住宿環境和硬體
Having been visiting this property for a few years now. Housekeeping is extremely poor, no dental kits, an almost finished toilet roll , toilet was not working properly on the flush, safe was locked when I reached room, lights were not working even with card inserted. Only positive is the hospitality of Thandi at the front desk
於 2024 年 3 月住了 1 晚

10/10 有夠讚

PERCY JHONY

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Fikile

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

2/10 很糟糕

Olwakhe

於 2023 年 11 月住了 2 晚

10/10 有夠讚

George

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Marentana

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 有夠讚

john

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I last stayed their approx. 5 years ago and where most hotels in S.A. have deteriorated this hotel is still excellent
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Andrew

於 2023 年 8 月住了 1 晚

8/10 不錯哦

Sandra

於 2023 年 8 月住了 1 晚

8/10 不錯哦

Ronald

於 2023 年 8 月住了 1 晚

8/10 不錯哦

Rodrick

於 2023 年 8 月住了 1 晚

8/10 不錯哦

Teju

於 2023 年 8 月住了 7 晚

10/10 有夠讚

Nkululeko

於 2023 年 7 月住了 1 晚

4/10 不太好

Lerato

不喜歡：整潔度和客房舒適度
Unsatisfied
The place looked good. 1. Getting there was hard as the location was not clear. 2. Reception and welcome area were very good 3. The room itself looked good 4. The shower needs to be worked on, it does not look clean. The shower head was also not soo good it looked rusty 5. I found 2 cockroaches in the toilet 6. The bed made my back very sore 7. they need to buy new pillows, it was just fluff 8. Water was warm not hot which made it hard to shower in the very cold pretoria weather.
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Makedi

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Mthokozisi

於 2023 年 6 月住了 1 晚

8/10 不錯哦

Comfort

於 2023 年 6 月住了 1 晚

8/10 不錯哦

Elijah

喜歡：員工素質和住宿環境和硬體
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Ida Elina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 16 晚

10/10 有夠讚

Ronald

於 2023 年 3 月住了 2 晚

10/10 有夠讚

Chuene Joseph

於 2023 年 3 月住了 1 晚

10/10 有夠讚

VICTOR MICHAEL

於 2023 年 2 月住了 3 晚

10/10 有夠讚

Lucky

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The breakfast was good
It was a good stay. The breakfast was good. It is located in the Sunnypark mall, so there are lot of options in-terms of bars and restaurants.
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Saneliso

於 2022 年 7 月住了 1 晚
Team RH Hotel 於 2022年8月3日回覆
Thank you contacting us. Will respond as soon as possible.

6/10 一般般

Juvenal

於 2022 年 6 月住了 6 晚
Knowledge 於 2022年7月1日回覆
Thank you

8/10 不錯哦

Carlos

商務旅客
Convenient
Small rooms, but still suitable for a couple of days. As a plus, the hotel is within a shopping, where you can buy some groceries and food
於 2022 年 4 月住了 7 晚
Knowledge 於 2022年7月1日回覆
Thank you very much for your review.

10/10 有夠讚

Lindiwe

喜歡：員工素質、住宿環境和硬體和客房舒適度
It was amazing ,clean and you have a piece of mind coz it's quite.Not forgetting the staff , everything was lovely
於 2022 年 4 月住了 4 晚
Knowledge 於 2022年7月1日回覆
Thank you very much for the review

8/10 不錯哦

Lwazi

於 2022 年 4 月住了 1 晚
Rea 於 2022年4月30日回覆
Good Day Lwazi Thank you very much for taking the time to give us feedback on your stay at RH Hotel Pretoria. We look forward to welcoming you back in the near future Kind Regards

8/10 不錯哦

Muzi

於 2022 年 3 月住了 2 晚

2/10 很糟糕

Sivuyile

於 2022 年 3 月住了 2 晚

10/10 有夠讚

Zandile

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 2 月住了 2 晚
Rea 於 2022年3月12日回覆
Hi Zandile Thank you for taking the time to rate us on your recent stay, we are glad you had a great stay and we look forward to welcoming you back in the near future

10/10 有夠讚

Lebogang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 2 月住了 2 晚
Rea 於 2022年3月12日回覆
Hi Lebogang Thank you for taking the time to rate us on your recent stay, we are glad you had a great stay and we look forward to welcoming you back in the near future

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 2 晚

10/10 有夠讚

Pauline

於 2021 年 10 月住了 2 晚
Rea 於 2021年12月26日回覆
Hi Pauline Thank you very much for taking the time to rate your stay with us, we look forward to welcoming you back in the near future.

10/10 有夠讚

Lucia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service
I enjoyed my stay at the hotel
於 2021 年 10 月住了 1 晚
Rea 於 2021年10月9日回覆
Dear Lucia Thank you so much for taking the time to give us feedback on your recent stay with us, we are happy to hear that you had a great stay and we look forward to welcoming you back in the near future. Kind Regards

10/10 有夠讚

Hlulani wincotte

喜歡：整潔度、員工素質和客房舒適度
於 2021 年 10 月住了 1 晚
Rea 於 2021年10月9日回覆
Dear Hlulani Thank you do much for taking the time to rate your recent stay with us, we really appreciate it and we look forward to welcoming you back to RH Hotel in the near future.

10/10 有夠讚

Kgotlelelo

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2021 年 9 月住了 1 晚
Rea 於 2021年9月29日回覆
Good Day Kgotlelelo Thank you very much for taking the time to rate your recent stay with us, it gives us great joy to learn that you had good stay with us. Thank you for staying with us and we look forward to welcoming you back in the near future.

10/10 有夠讚

ME

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚
Rea 於 2021年9月27日回覆
Good Day Thank you for the great review score , we are happy that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The service was exceptionally good
於 2021 年 5 月住了 1 晚
Rea 於 2021年5月11日回覆
Good Day Thank you very much for taking the time to inform us about your stay, we look forward to welcoming you back in the near future

2/10 很糟糕

Kagiso

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I want my money back
I did a reservation with the hotel on the 7th everything was done online and i paid in full also online. The following day when i must go and check in i was told the hotel is closed. If the hotel is closed why don't put a notice to show that you are temporarily closed, now i booked with my money and i can't even get the money back because you are not loyal to your customers. You took my money but the room i did not get
於 2020 年 6 月住了 1 晚

8/10 不錯哦

Karabo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
Rea 於 2020年3月6日回覆
Hi Karabo Thank you for the feedback we really appreciate it and it is great to learn that you had a wonderful stay with us, looking forward to welcoming you back to RH Hotel Pretoria

2/10 很糟糕

James

家庭旅遊
喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Avoid this property at all costs !
Would not stop here if you paid me ! I stayed here at the end of a great 2 weeks in South Africa with my parents. On 2 occasions other residents of the hotel entered my parents rooms as they had been given keys by reception as they had their room shown as vacant on their system. Terrified my parents we ended up leaving the hotel. The terrace of the property was also covered in broken glass.
於 2020 年 2 月住了 3 晚
Rea 於 2020年2月19日回覆
Dear James It is with great regret and disappointment that I write this response, we would like to express our deepest apologies as RH Hotel Pretoria for the inconvenience that you and your parents suffered during your stay with us, what happened was a serious oversight on our end and no guest of ours should ever have to experience such safety issues under any circumstances. We will investigate the matter and ensure that the necessary corrective action is taken , we will ensure that this never happens again as our priority is to make sure that our guests feel safe and secure at all times during their stay with us . Please accept our sincerest apologies and we thank you for taking the time to give us feedback this will help us improve our guest experience in future. Kind Regards

8/10 不錯哦

Grace

喜歡：員工素質和住宿環境和硬體
於 2019 年 11 月住了 6 晚
Rea 於 2019年12月11日回覆
Good Day Grace Thank you for taking the time to give us feedback on you recent stay with us, we really appreciate it

6/10 一般般

Johanna

喜歡：整潔度和員工素質
OK and Basic City Hotel
If you want a basic city hotel with good service, this is the place for you. The rooms are just what you need - nothing more and the bathroom too. The staff was friendly and assisted with what we asked for. Note that Uber cars are scared to drop off and pick you up at the hotel due to meter taxis lining up around the corner outside the mall. If you do not have to stay in the city, I would pick a nicer location in another area (Brooklyn or Waterkloof)
於 2019 年 11 月住了 1 晚
Rea 於 2019年11月26日回覆
Thank you for taking the time to give us feedback on your recent stay with us, we appreciate it and look forward to welcoming you back in the near future

6/10 一般般

Claude

於 2019 年 11 月住了 1 晚
Rea 於 2019年12月11日回覆
Good Day Claude Thank you for taking the time to give us feedback on your stay with us

8/10 不錯哦

Woudé

於 2019 年 10 月住了 2 晚

8/10 不錯哦

Nyambeni

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 3 晚
Rea 於 2019年10月9日回覆
Good Day Nyambeni Thank you for your feedback on your current stay with us we appreciate hearing from our guests as this helps us understand our guests and know where we need to improve. We look forward to welcoming you back in the near future. Kind Regards Reabetswe Momoza

2/10 很糟糕

Mziyanda

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 2 晚

6/10 一般般

Sibongile

喜歡：整潔度、住宿環境和硬體和客房舒適度
Unpleasant stay.
On checkin , Edward gave us a dirty room - 3rd floor by the lift which was not cleaned and beds not made up - we had to go down stairs again for our room to be changed ,we were given the 10th floor , nice view of the pool , the breakfast was cold which is so unappetizing , the staff was very friendly though at the breakfast.
於 2019 年 7 月住了 1 晚