Find Hotel with a Concierge in Jiquilisco Bay Biosphere Reserve

"The room was very basic but had all we needed. Overall the experience was excellent due to the ambiance of being in the forest, experiencing the bay, and seeing the spider monkeys. The food was pretty good and staff were nice. I can see where this type of stay might not be for everyone but we are very glad we worked Puerto Barilla into our itinerary."

"I did not stay at the hotel. Due to a health situation, I was unable to travel and contacted the hotel to ask if a family member could use the two nights in my place, or if I could receive a credit for future use. Their only response was to contact the agency through which I made the reservation. The agency, in turn, told me to contact the hotel. I had a different reservation at a nearby hotel, and they had no issue issuing a credit under my name since I couldn’t make it. Alma Azul, however, has horrible customer service. I did not stay at Alma Azul not by choice, but given this experience with such a poor customer service and lack of care of guest, I would never try again to stay there. Outrageous."