「I experienced a major issue when my room flooded due to a faulty tap. However, the general manager was very professional, offering a sincere apology and compensation for a future stay. This was my third time staying here, and it was the first time I've ever had a problem. My only suggestion for the hotel is to respond more promptly to urgent issues like this, rather than waiting until the following day to resolve them.」
「I requested an Airport Pick Up however, the travel company they work with is rubbish. The driver came 40 minutes late. Secondly, he came with pick up truck to pick up from airport as an insult.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
