Is Shamai Suites Jerusalem pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Shamai Suites Jerusalem?

Check-in start time: 2 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

Does Shamai Suites Jerusalem provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ILS 350 per vehicle applies.

Where is Shamai Suites Jerusalem located?

Located in Jerusalem City Centre, this aparthotel is within 1 mi (2 km) of Ben Yehuda Street and Western Wall. Mount Herzl and Zion Square are just steps away.

Shamai Suites Jerusalem Reviews, Deals & Photos 2026

10/10 Excellent

Rafael

2022/12/10

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location Big place Clean I love this place.

10/10 Excellent

jorge

2022/11/10

Liked: Cleanliness, amenities, property conditions & facilities, communication

Good in general

8/10 Good

John

2022/12/11

Liked: Cleanliness

Fair value but right across the street from a raucous hostel that offers a party deck that is VERY NOISY late at night. Also, no front desk or reception staff, you have to call someone to enter building which means you need local phone service on mobile phone.

Stayed 4 nights in Dec 2022

4/10 Poor

vadim

2021/2/28

Liked: Room comfort

Disliked: Cleanliness

Poor place to stay

Bad condition, seemed like it haven't been cleaned for months. Strong smell of cigarettes

Stayed 1 night in Feb 2021

2/10 Terrible

JAIME H ARDILA

2022/11/26

Disliked: Cleanliness, amenities, property conditions & facilities, communication

It's a very dirty place, since the entrance. Towels are more grey than white. Rooms, and bathroom are not cleaned daily. Curtains are broken. Living room has not receive maintenance for years

Stayed 6 nights in Nov 2022

8/10 Good

Tamara

2022/10/27

Liked: Room comfort

Disliked: Communication

Good apartment but very bad communication

Location is great! We are close to everything. The apartment was big and very comfortable. Although we didn’t understand the point to have such a big kitchen, there is no utensils at all, even not a coffee machine or a sponge to wash the dishes. In the small room, it looked like beds haven’t been changed. But the real problem was that there is no communication at all. After booking we didn’t receive a message explaining how to check in. It says the check in is from 14h, it also says that there is a reception. I arrived when we were lucky because there was someone cleaning some apartment. He opened the door and let us know the apartment we booked was not ready yet (we have booked the same day). We left our luggages in the parking and Came back 2 hours later, After 1 hour maybe someone answered the message i have sent, saying that someone would come to welcome us. We waited no one came. Someone was leaving the building, so that’s how we could go in. We didn’t know where were our luggages. We tried to look in the different floors for sooemone, we found the same guy repairing something in one of the apartment. He said that our apartment was ready and he had the key, but our luggages were somewhere that someone had closed with a key and this someone had left. To make is shorter, we had our luggages a few hours later. We didn’t hear from the owner. Nothing!! We were lucky this guy was there repairing something. Thats an unacceptable behavior. No respect at all!!

Stayed 1 night in Oct 2022

4/10 Poor

Sandrine

2023/8/21

Disliked: Cleanliness, room comfort

Tres decevant

Appartement bien situe mais vieillot lit casse menage inexistant malgre plusieurs demandes je me suis retrouvee a acheter de la javel a 22h

Stayed 4 nights in Aug 2023

6/10 Okay

Maria Louise

2022/12/29

Disliked: Cleanliness, communication

Dårlig og uvenlig betjening

Manglende hjælpsomhed og dårlig behandling ved indtjekning og afrejse. Ingen hjælp at hente ift transport og aktiviteter i byen. Fin beliggenhed, men larmende og trist udsigt. Dårlig sovesofa, kolde og beskidte værelser. Venlig og imødekommende rengøringspersonale dog.

Stayed 3 nights in Dec 2022

10/10 Excellent

Ursula

2022/11/12

Liked: Cleanliness, room comfort, communication

Super Aufenthalt

Super gelegen an der Ben Yehuda street und nahe dem Mahane Yehuda Markt. Sehr geräumige Wohnung. Gutes Preis-/Leistungsverhältnis.

Stayed 1 night in Nov 2022

4/10 Poor

Tibor

2022/6/22

Liked: Cleanliness, amenities, property conditions & facilities

Die Suite an sich war schön, groß, sauber und sehr zentral gelegen. Das Personal ist sehr nett. Allerdings ist es durch das direkt gegenüber liegende Hostel mit einer großen (Party-)Terasse und durch die direkt am Haus befindliche Fußgängerzone mit zahlreichen Bänken besonders nachts unglaublich laut!!! Wir fühlten uns wie beim Camping auf einem Festival und das bis 6 Uhr morgens. Die Fenster isolieren leider überhaupt nicht. Zudem gab es keine Rezeption wie angegeben, sondern eine Telefonnummer an der Eingangstür. Ohne israelische SIM-Karte benötigt man die Hilfe von Einheimischen zum Anrufen. Laut Expedia-Buchung sollte die Rechnung direkt in der Unterkunft gezahlt werden, was wir auch taten. Allerdings buchte die Unterkunft parallel dazu den Betrag auch auf der hinterlegten Kreditkarte ab. Beim Versuch der Rückbuchung sogar ein zweites Mal. Ich warte nun seit 14 Tagen auf die Rückabwicklung durch meine Bank. Fazit: Wer in Jerusalem nicht zum Feiern ist und nachts schlafen möchte, sollte sich definitiv eine andere Unterkunft suchen.

Stayed 3 nights in Jun 2022

10/10 Excellent

Emma

2022/6/18

Liked: Cleanliness, amenities, property conditions & facilities, communication

Location was wonderful! We walked everywhere. Lots of shops and restaurants. The suite was spacious. We loved that our two boys got their own small bedroom with comfortable twin beds. The living room furniture is a little old and the place felt a bit dusty but all in all we loved our stay!

Stayed 1 night in Jun 2022

4/10 Poor

James

2022/5/12

Liked: Amenities

Disliked: Communication

The room was okay but checking in was an issue. It wouldn’t have been an issue if we could have been e-mailed a code beforehand to get into the building Also the phone # was useless as we hadn’t found a cell store to buy an Israeli SIM card yet. The amenities such as shampoo & lotions were nice as was the jacuzzi tub but we had to ask for bowls, utensils & cups. We bought our own dish cloth & dish soap as there was none there. We had to ask to have the floor swept. There wasn’t a broom in the room. We weren’t told that there was a Disco adjacent to our room. On 2 nights of our stay the music was so loud we had to leave the room at 1:00 am as we couldn’t sleep it went on ‘til 3:00 am. We are okay with a bit of street noise but this was really too much!

Stayed 10 nights in Apr 2022

4/10 Poor

jean charles

2022/3/26

Disliked: Cleanliness, room comfort, communication

Les moins :Nettoyage très moyen. Le chauffage est inutilisable pour dormir. Vaisselle manquante :1couteau pour 2, pas de casseroles ni plaques chauffantes. Peintures sur voilages, box internet. Canapé bricoke avec vis et boulons et bout de tissus blanc de récupération. Les plus: emplacement. Bonne literie. Spacieux. Le plus

Stayed 1 night in Mar 2022

2/10 Terrible

Ariel

2021/12/25

Disliked: Cleanliness, room comfort, communication

bad experience

noisy, bad service, dirty, confusing employees, terrible check in experience

Stayed 2 nights in Dec 2021

6/10 Okay

Mark

2021/11/27

Liked: Cleanliness

Central location to lay your head

I primarily use Hotels.com because the guest ratings are usually fairly accurate. However, they missed the mark on this one. This hotel offers a central location to great restaurants and activities but falls short on most everything else. There is no lobby...so checking in is challenging. The price is less expensive than most but the furnishings are badly worn. Paint chipping from ceilings, sliding doors that dont properly lock and the inconsistency of hot water make this hotel a little sketchy.

Stayed 4 nights in Nov 2021

8/10 Good

Maria

2021/11/22

Liked: Cleanliness, room comfort

Excellent Location

The room was spacious, and in good condition. No front desk and very little interest in being attentive. We ended up using another Hotel to arrange car service to the airport, finding a COVID19 testing location for our return trip and getting local information. This place is great for an extended trip if you are very familiar with the Jerusalem area.

Stayed 5 nights in Nov 2021

2/10 Terrible

Lesley

2021/11/5

Disliked: Cleanliness, room comfort, communication

VERY DISAPPOINTING

Awful....no hot water, no lock on outer door, hall light did not switch off. 3 hangers in tiny wardrobe for 2 people. Not enough cutlery. Not enOugh towels. Safety deposit box broken. Crumbs in the cutlery drawer. Described as Deluxe!! It was less than basic! Meant to have a front desk/concierge, this was non existent. In a busy street, very noisy, we could not sleep as there was noise outside until 3am. We checked out after one night....one of the worst places we have ever stayed in.

Stayed 8 nights in Oct 2021

8/10 Good

Hedy B

2021/8/25

Liked: Cleanliness, room comfort, communication

Great stay

Location was ideal for being in the heart of activity. Right off the pedestrian mall. The room was comfortable with great air conditioning, great natural light, and a strong shower. Room cleaning and towel change was a bit sporadic but the on-site employee will respond quickly to anything you need. Secure lock on door. Large safe in room. There were no hangars origanally but staff quickly remedied that.

Stayed 7 nights in Jul 2021

8/10 Good

Roger

2021/7/30

Liked: Cleanliness, room comfort, communication

Jerusalem City Center

In the middle of Jerusalem City for a very reasonable price. Good parking (to be paid; about 80 Shekel/night) opposite the street

Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

2021/7/19

Liked: Cleanliness, amenities, property conditions & facilities, communication

Property is in an excellent location, staff was friendly and accommodating, apartment is spacious and comfortable. The couch could use an update but the mattresses, blankets and pillows were comfortable and clean.

Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveler

2021/3/2

Liked: Communication

Disliked: Cleanliness, amenities, property conditions & facilities

Smelly room. Cigarettes... Not clean enough. Perfect location

Stayed 1 night in Feb 2021

2/10 Terrible

Dave, NY

2020/12/10

Disliked: Property conditions & facilities, communication

Last night at 2:30am five police officers raided our hotel room. They didn't knock. They entered without warning using a room key (found at a crime scene) to enter the room while we were sleeping. They questioned us and noted we were lucky they found the key before the people they were looking for. It is completely unacceptable we were provided with a room with a missing key. The hotel should provide better security to its customers,

Stayed 1 night in Dec 2020

6/10 Okay

ZEHAVIT

2020/10/31

Liked: Room comfort

Disliked: Cleanliness, communication

The room was dirty

The roon was not clean at all אפילו לא שטפו את החדר לפני שהגענו

Stayed 2 nights in Oct 2020

2/10 Terrible

Zulmira, Manchester nh

2020/8/30

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Dirty,and very bed management not worth the money.

Stayed 7 nights in Aug 2020

8/10 Good

Anders

2020/3/15

Liked: Cleanliness, property conditions & facilities, room comfort

Great location in Jerusalem

Very nice and clean room in Jerusalem new city, about a 15 minute walk from Jaffa Gate (the main entrance to the old city.) The room that I had is similar to a junior suite. There is a living room and a kitchen but the kitchen just has a sink, fridge and microwave -- no stove. The room was cleaned daily. There is a coffee shop right in front of a hotel and a mini market right next to it. It is located on one of the main pedestrian shopping streets with lots of different stores. Across the street there is a club with an outdoor terrace that is used as a dance floor on certain nights. Depending on which way your room is facing, this could be noisy, but my room was facing the back, fortunately. The one bad thing was that the reception was unmanned at 7:30 PM when I was trying to check-in. I had to make a phone call to get someone to come. Another evening the front door was locked and I did not have the code. Had to make another call to resolve it.

Stayed 3 nights in Mar 2020

Shamai Suites Jerusalem

Choose dates to view prices

Photo gallery for Shamai Suites Jerusalem

Reviews

Popular amenities

Room options

Check availability for these dates

You may also like

ibis Styles Jerusalem City Center - An AccorHotels Brand

About the neighborhood

What's nearby

Getting around

Restaurants

About this property