Not cleaned upon arrival
No hot water even waiting with the dud timer as per instructions.
Mildew smell in bathroom
Cigarette smoke upon walking into apartment .
Not enough towels to shower
Batya
於 2024 年 2 月住了 3 晚
8/10 不錯哦
Jacob
情侶出遊
2024年2月28日
喜歡:整潔度、設施服務和住宿環境和硬體
The garage door app didn’t work
Jacob
於 2024 年 2 月住了 7 晚
2/10 很糟糕
Jennifer
團體旅遊
2024年1月26日
不喜歡:整潔度、設施服務和住宿環境和硬體
This is a very dirty place. Stove doesn't work. They refuse to come look at it. Towels are stained and yellow. No shower curtain. Bathroom sink faucet is dangling off. Can't be used. Beds are hard as rocks. Took three hours to gain access to this place. I structions were very misleading. Took two days to gain access to the parking. Nothing here works. Took two days to get them to turn on the wi fi and TV. There is any decent cooking pots or pans. No coffee maker, no microwave or toaster. Chunks of hair all over. Pink slimb in shower walls. Broken window kept falling out. Patio is filthy.
Jennifer
2/10 很糟糕
Simone
2023年9月4日
Simone
於 2023 年 8 月住了 7 晚
8/10 不錯哦
alice
2023年7月6日
不喜歡:整潔度和設施服務
Good location
alice
於 2023 年 6 月住了 9 晚
2/10 很糟糕
Elle
2023年7月6日
Elle
於 2023 年 6 月住了 10 晚
6/10 一般般
Luz
2023年6月10日
Luz
於 2023 年 5 月住了 3 晚
6/10 一般般
shaye
2023年6月7日
shaye
於 2023 年 5 月住了 14 晚
2/10 很糟糕
Alberto
家庭旅遊
2023年4月23日
不喜歡:整潔度、設施服務和住宿環境和硬體
This property is very far of what I requested …first is not the address advertised and second is not the quality you offer as luxury rentals. I expected at least cleanness and functionality and neither of those . Very unpleasant and disgusting. Dust all over the place .Kitchen dirty. Again the whole apartment it’s in a very poor condition . TV and dryer also doesn’t work …..I didn’t booked a 1 star apartment. It is supposed to be luxury apartment We were there on vacation and not to deal for maintenance issues.
Terrible customer service.Multiple calls and texts to admin and owner who didn’t care . I request a refund immediately