Extremely Disappointing Stay – Noisy, Unbearable Room Conditions
We stayed for two night and were placed in 504 room that turned out to be directly above or adjacent to the hotel's laundry facilities. From late evening into the early morning hours, the entire room was filled with constant noise and vibrations every time the machines were running.
It felt like we were sleeping on top of an industrial dryer. The walls and floor literally shook, making it impossible to relax or get any sleep. We tried to wait it out, hoping it would stop—but it didn’t. It was one of the most uncomfortable and exhausting nights we’ve ever had in a hotel.
When we brought it to the attention of the front desk, the response was indifferent at best. No offer to change rooms, no apology, nothing.
For the price we paid, this level of noise and disruption is completely unacceptable. If you value your rest, I’d strongly recommend staying elsewhere—at least until they sort out this issue or stop using rooms so close to the laundry area.