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錫考克斯梅多蘭茲貝斯特韋斯特蘇爾住宿飯店的評分

2.5 out of 5
錫考克斯梅多蘭茲貝斯特韋斯特蘇爾住宿飯店
250 Harmon Meadow Boulevard, Secaucus, NJ

評論

8.2

非常好

10 分，有夠讚；1015 則評論中有 454 則" "
8 分，不錯哦；1015 則評論中有 305 則" "
6 分，一般般；1015 則評論中有 129 則" "
4 分，不太好；1015 則評論中有 72 則" "
2 分，很糟糕；1015 則評論中有 55 則" "

8.4/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

7.6/10

住宿環境和硬體

7.8/10

環保程度

評論

8/10 不錯哦

Monica

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Een uitstekende uitvalsbasis om New York te bezoeken. Ruime kamers en openbaar vervoer om de hoek. De ontbijtruimte was wat klein en het assortiment wat karig maar voldoende. Het enige minpunt was dat tijdens ons verblijf van 7 dagen slechts 2 keer is schoongemaakt en ons bed werd opgemaakt maar niet verschoond.
於 2024 年 5 月住了 8 晚

10/10 有夠讚

Samuel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Awilda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Frank

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Perfect place. I will recommend.
於 2024 年 5 月住了 1 晚

6/10 一般般

Arminder

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Property is really good but staff has poor management
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Kika

家庭旅遊
不喜歡：員工素質和設施服務
Llegando al check in la del front desk muy poco paciente, no entendía que yo había dejado como garantía mi tarjeta digital y quería a fuerza que el núm de tarjeta coincidiera con la tarjeta física, fue un show. Me hospedé por 1 semana y al 3er día descubrimos UN RATÓN en la habitación, se los mencionamos y solo dijeron: SORRY. Por lo que tuve que exigir cambio de habitación. El desayuno fue bueno.
於 2024 年 3 月住了 6 晚

6/10 一般般

Nadia

家庭旅遊
喜歡：住宿環境和硬體
The housekeeping did not clean our room for 3 days. However, the staff at the reception and the kitchen lady were nice!
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Michel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beaucoup aimé et y retournerais et dire aux amis
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Ivana

喜歡：整潔度、員工素質和住宿環境和硬體
Easy access to NYC by bus. Friendly stuff and spaceous, renovated room.
於 2024 年 4 月住了 6 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating and the kind words. We hope to serve you again in the near future.

10/10 有夠讚

Michelle

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Goede uitvalsbasis voor New York. Gebied met hotels, bedrijven en restaurantjes. Rustig en veilig gevoel. Tegenover het hotel zit een bushalte. Voor $8,50 heb je een retourtje en stap je binnen 20 minuten uit op Times Square! Hotel is goed. Netjes en schoon. Kamer ook netjes, mooie moderne badkamer met douche. Enige nadeel is deur tussen kamers. Je hoort alles van je buren, zelfs als ze naar het toilet gaan of hun haar staan te föhnen. Ontbijt prima en voor ieder wat. Nadeel is wel de hele kleine ruimte (stuk of 8 tafels) voor zo’n groot hotel. Zeer tevreden.
於 2024 年 5 月住了 2 晚
Operations 於 2024年5月6日回覆
Thank you for taking the time to provide feedback on your stay and the high rating. We hope to serve you again in the near future.

8/10 不錯哦

Ed

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy access to Manhattan.
於 2024 年 4 月住了 3 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

10/10 有夠讚

Bjoern

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a great time. Very clean hotel with great service
於 2024 年 4 月住了 6 晚
Operations 於 2024年5月6日回覆
Thank you for taking the time to share your thoughts and the high rating. We hope to serve you again in the near future.

10/10 有夠讚

Ornella

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was so surprised about the quality of the service, how fast was to check in, the convenience of the transportation (bus stop to NY just across the street), everything was clean... Very nice experience for a 3 stars hotel! I definitely will back. Highly recommended!
於 2024 年 4 月住了 3 晚
Operations 於 2024年5月6日回覆
Thank you for taking the time to share your thoughts and the high rating. We hope to serve you again in the near future.

10/10 有夠讚

John

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was excellent. Breakfast was excellent. Quiet neighborhood close to many restaurants and shopping. Easy access into NY C.
於 2024 年 4 月住了 7 晚
Operations 於 2024年5月6日回覆
Thank you for the kind words and high rating. We hope to serve you again in the near future.

8/10 不錯哦

Dmytro

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A was on highest levels.
於 2024 年 4 月住了 2 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

6/10 一般般

Jenny

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 8 晚
Operations 於 2024年5月6日回覆
Thank you for taking the time to share your thoughts. we appreciate the feedback.

2/10 很糟糕

Edwin

不喜歡：整潔度和住宿環境和硬體
There was a dead mouse in the room.
於 2024 年 4 月住了 4 晚
Operations 於 2024年5月6日回覆
Thank you for taking the time to share your thoughts. We are saddened to what occurred during your stay. We value all guests and would hope to have another chance to better serve you in the future.

10/10 有夠讚

Alayne

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

10/10 有夠讚

Malinda

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent. Worth more than what I paid. Only complaint is about the doors they bang shut the door closer too strong.
於 2024 年 4 月住了 2 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

10/10 有夠讚

Adriana

於 2024 年 4 月住了 1 晚

4/10 不太好

Sara

There was an issue with my reservation, but I was given the runaround by staff. No one got back to me.
於 2024 年 4 月住了 3 晚
Ashley 於 2024年4月26日回覆
Hello Sara. We apologize for not getting back to you as soon as possible. If I may be of assistance, please email secaucus@riverlinkhotels.com. We will surely get back to you as soon as possible. Once again, we apologize for the delay in getting back to you and hope you will give us another chance in the future.

10/10 有夠讚

Zuorong

喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 4 月住了 1 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

10/10 有夠讚

HIEU

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We like the property and the area that it's located. Our family have easy and convenient access to all our needs. Food, activity and quiet neighborhood.
於 2024 年 4 月住了 2 晚
Operations 於 2024年5月6日回覆
Thank you for the kind words and high rating. We hope to serve you again in the near future.

10/10 有夠讚

Carlos J

情侶出遊
喜歡：設施服務和住宿環境和硬體
Great staff and the breakfast ladies were pretty friendly
於 2024 年 4 月住了 5 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

8/10 不錯哦

Jaime

團體旅遊, 家庭旅遊
喜歡：住宿環境和硬體
Good area
於 2024 年 4 月住了 3 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

10/10 有夠讚

Yan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location
於 2024 年 4 月住了 2 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

10/10 有夠讚

Junior

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

2/10 很糟糕

Richard

不喜歡：整潔度和員工素質
Lors de la première journée d’hébergement, j’ai dû changer de chambre à cause de la présence d’un rongeur dans ma chambre et on ne m’a offert aucune compensation. Est-ce normal?
於 2024 年 4 月住了 2 晚
Linda 於 2024年4月15日回覆
We are very sorry about your recent experience during your stay. Hotel is working hard to try and resolve this matter. Thank you for feedback and hope to make it better in the future for you. Please contact me to make it better. Thank you, Linda Sales Manager

4/10 不太好

Mary

親子旅遊
不喜歡：整潔度、員工素質和設施服務
**They are doing renovations on the property** We had to walk around the back of the building to use a separate entrance to get to the elevator because it was not accessible from the main entrance. This was not convenient at night with a child coming back from dinner. When I got ready for bed the 1st night I noticed hair on my sheets when I pulled the blanket back. No one would bring clean sheets to my room because “no one was available” so I had to go downstairs from the 5th floor to get clean sheets. On my walk down to the front desk housekeeping was in front of me walking the sheets to the front desk (she could have dropped them off at the room). The night before checking out I called and asked for a late checkout, they said no problem. The next morning they were calling the phone right at 11 asking when I was checking out. They also sent housekeeping to ask this even tho I had already spoke with someone. Late checkout was at 12, they were calling again at 11:45 to see if I was close to leaving. Common areas of hotel were clean. Some of the staff were friendly when we crossed paths. Hotel seemed empty for the most part, we only saw a couple other guest and parking lot was empty. Probably wouldn’t stay at this hotel again.
於 2024 年 4 月住了 3 晚
Linda Sales Manager 於 2024年4月15日回覆
We are very sorry about your experience during your recent stay. Thank you for your feedback and will address the issues above. Please contact us to help make your stay better in the future.

6/10 一般般

Brandon

情侶出遊
喜歡：住宿環境和硬體
不喜歡：員工素質
Everything overall was fine but no hot water in our bathroom which was not ideal. But the property was nice and super convenient to NY which was a huge plus.
於 2024 年 4 月住了 2 晚
Linda Sales Manager 於 2024年4月15日回覆
Thank you for your feedback. We are looking into the above and working hard to make your stay better. Please come back and visit us in the near future.

10/10 有夠讚

Katherine

於 2024 年 4 月住了 1 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

4/10 不太好

Jenna

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Linda Sales Manager 於 2024年4月15日回覆
Hello Jenna,Thank you for your feedback. Please come back and visit our newly renovated property for a great stay.

2/10 很糟糕

jack

家庭旅遊
喜歡：整潔度
They checked in the people that one was in front of me and the people were behind me, but they said my room is not ready because it’s paid by Expedia
於 2024 年 4 月住了 2 晚
Ashley 於 2024年4月26日回覆
Hello Jack. We apologize for your experience at our hotel during check-in. This isn't a usual occurrence that happens, but once more we do apologize it had to happen to you. We hope you give us a chance in the future to redeem ourselves. If there's any feedback, questions, or concerns that you may have, please do not hesitate to contact us at secaucus@riverlinkhotels.com

8/10 不錯哦

Indira

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

8/10 不錯哦

McKenzie

家庭旅遊
喜歡：整潔度和設施服務
Plenty of parking, I felt very safe traveling with my family, super cheap and convenient bus service right out front takes you NYC just blocks from times square. Seriously the bus service was so nice. Good restaurants right across the street. The staff was not super helpful at times. I called down a couple times to see if they had a fan that I could use and nobody every gave me an answer, and I definitely didn't get a fan. Everything was super clean and remodeled, showers were beautiful. Overall we would definitely stay here again for future trips to NYC.
於 2024 年 4 月住了 2 晚
Ashley 於 2024年4月26日回覆
Hello McKenzie. We apologize for the lack of attention the staff provided during your stay. We do appreciate your feedback as this helps us better our service. We do hope you give our staff and the hotel another chance in the future. If there are any questions, concerns, or feedback, please feel free to write to us at secaucus@riverlinkhotels.com

10/10 有夠讚

Chelsea

於 2024 年 4 月住了 1 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

10/10 有夠讚

Emma

於 2024 年 4 月住了 1 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

6/10 一般般

Lynn

家庭旅遊
Premierement on a eu une surcharde 220$ pour stationnement car on laissait notre auto pour 11 jours elle m a dit que c est nouveau car changement administratoon
於 2024 年 4 月住了 1 晚
Linda 於 2024年4月15日回覆
Hello Thank you for your recent stay. We do offer park and ride. If you would like to leave your vehicle while you cruise, we charge a small fee daily. It's a great option we are in a close location to the cruise port. Hope to see you again in the near future.

2/10 很糟糕

Carlee

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was put into 2 separate rooms filled with mold and animal urine. The elevator shakes like it is going to break down and there is a deep scraping metal sound right behind the door.
於 2024 年 4 月住了 1 晚
Linda Sales Manager 於 2024年4月15日回覆
Thank you for your feedback. We are looking into all the issues above to always ensure the best experience possible for our guests. Please contact us to make your experience better in the future.

10/10 有夠讚

Abel Tsehaye

團體旅遊
喜歡：員工素質和住宿環境和硬體
Wonderful staff at the front desk
於 2024 年 3 月住了 2 晚
Operations 於 2024年5月6日回覆
Thank you for the kind words and high rating. We hope to serve you again in the near future.

4/10 不太好

Randall

不喜歡：整潔度
於 2024 年 4 月住了 2 晚
Linda 於 2024年4月15日回覆
Sorry we did not meet your expectations. Please come back to visit our newly renovated property. Than you for staying with us.

10/10 有夠讚

Daerico

於 2024 年 3 月住了 1 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

8/10 不錯哦

Marc，Gatineau

喜歡：整潔度、員工素質和住宿環境和硬體
Très bien
於 2024 年 3 月住了 1 晚
Operations 於 2024年5月6日回覆
Thank you for the high rating. We hope to serve you again in the near future.

10/10 有夠讚

Diana Perla

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Esta fácil de llegar, bonita estancia, personal muy amable y fácil acceso al centro de la ciudad
於 2024 年 3 月住了 2 晚
Operations 於 2024年5月6日回覆
Thank you for taking the time to reply to our guests survey. We appreciate the feedback and hope to serve you again in the near future.

6/10 一般般

Marie-Hélène

喜歡：員工素質
不喜歡：整潔度
Nous avons laissé de la nourriture dans la chambre ce qui a attiré les souris. Le staff a été compréhensif et a changer notre chambre, mais bon on dort moins tranquille quand on sait que les souris se baladent la nuit!
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Suzanne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a great renovated hotel. We stayed with our family of four in a large double bedroom, we enjoyed the walk-in shower. The beds were very comfortable and breakfast was good although there was not that much room to sit and enjoy it. Our check-in took a bit longer then normal, not sure why. Great options in the area to eat at walking distance and a Walmart was closeby. It qas very easy to take the bus into Manhattan, you can buy tickets at the bus stop which was only 3 minutes walking from the hotel. We would stay here again.
於 2024 年 3 月住了 4 晚
Linda Sales Manager 於 2024年4月3日回覆
Hello Suzanne,Thank you much for review. We appreciate your feedback. Hope to see you again at Best Western Plus at our great location. Hope you will comeback for your next trip to Manhattan.

6/10 一般般

Lam Lien Huong

於 2024 年 3 月住了 2 晚
Linda 於 2024年4月3日回覆
Hello Lam,Thank you for your review. Hope to see you in the future.Thank you, Linda

8/10 不錯哦

Vanessa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Linda 於 2024年4月3日回覆
Hello Vanessa,Thank you for recent review. Hope to see you soon at our newly renovated hotel.Thank you

6/10 一般般

Victor

家庭旅遊
喜歡：住宿環境和硬體
TV in the room was not working. Enable to make coffee in cheap low quality machine. Main door in the room with a big gap allowing for too much noise and light from hallway to come in. Noisy doors eveywhere.
於 2024 年 3 月住了 2 晚
Linda Klein 於 2024年4月3日回覆
Hello Victor,Thank you so much for your feedback. We will look into the matters you expressed to ensure a better stay for everyone in the future.

8/10 不錯哦

natasha

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Linda 於 2024年4月3日回覆
Thank your great review. Hope to see you soon.