Find hotels in Jen Tilly Terrace, Phoenix

"River hours were short. Doors of hotel rooms get stuck. Several patrons doors were open when I walked by. I hope their stuff was safe. Woman at the front desk was rude and obviously does not enjoy her job. My room was not ready even 3 hours after check in time. I had to be moved because they couldn’t get my door open. There was no hot water, only warm for showers. Food at the bar was over priced and not appetizing. Wait time was 40 min for a sandwich. Housekeeping comes around to clean your room at 8 in the morning. I was still in my room each day at that time so my room was never cleaned during my stay. There are no laundry bags for your dirty clothes. Only one small trash can in your room with no extra bags."

"Awesome place to stay "

"Wonderful room, amenities unmatched compared to other hotels in the area."

"My daughter found items from a previous guest that was left in the "clean" room. We were not offered anything for the inconvenience. In fact it was just brushed off by the staff and the manager"

"We did not eat breakfast. Shuttle was good. "

"Super nice honestly and not expensive"

"The grounds of this property are beautiful, set on a picturesque lake with a golf course backdrop. Free fishing, paddle boats and kayaks are available, plus the pool is large and clean. The hotel itself is older and while there has been some remodeling, the rooms still have wall-mount AC units, traditional tubs, and lack a more modern design. However, the bed was comfortable and the rate was a great value. "

"Have stayed here several times now. Rooms are wonderful and the staff is very responsive and accommodating. Breakfast and dinner were reasonable "

"hot tub not hot enough - room very nice"