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德克薩斯賈斯柏溫德姆速 8 飯店的評分

2 out of 5
德克薩斯賈斯柏溫德姆速 8 飯店
2100 N Wheeler Jasper, St Rt 96 & 190, Jasper, TX

評論

7.6

不錯哦

10 分，有夠讚；256 則評論中有 83 則" "
8 分，不錯哦；256 則評論中有 80 則" "
6 分，一般般；256 則評論中有 52 則" "
4 分，不太好；256 則評論中有 21 則" "
2 分，很糟糕；256 則評論中有 20 則" "

7.8/10

整潔度

8.4/10

員工素質

7.2/10

設施服務

7.4/10

住宿環境和硬體

7.0/10

環保程度

評論

10/10 有夠讚

John W

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed my stay. A bit pricy but guess everything is these days.
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月29日回覆
We appreciate your business and thank you for your sincere and valuable feedback. Your comments about pricing are welcomed with positivity.

8/10 不錯哦

jimmy

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
The price was good but it has gone down in quality. The whole place needs upgrading.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月16日回覆
We appreciate your business and value your sincere feedback. The owner/management is aware and are progressively working towards updating the rooms, amenities, etc.

10/10 有夠讚

Karrie

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice quiet place located right by a good restaurant.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月19日回覆
We appreciate your business and value your sincere positive feedback

10/10 有夠讚

William

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a electric outlet to plug my boat into to charge batteries
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月23日回覆
We are glad that you found our establishment to your satisfaction and were very pleased with outlets available to plug and charge your boats battery. Your sincere review helps to improve in areas that we need to and we certainly appreciate your business.

2/10 很糟糕

Erik

商務旅客
不喜歡：住宿環境和硬體和客房舒適度
For the price very out dated. No hot water to shower..
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Jamie

不喜歡：整潔度、員工素質和住宿環境和硬體
*
於 2024 年 2 月住了 1 晚

6/10 一般般

Carolyn

親子旅遊
喜歡：整潔度和員工素質
Looks like they're trying. Staff was very nice and we were in an updated room but there was dirt build up in floors from construction? Just gave the feeling of not being clean.
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月8日回覆
We appreciate your business and value your sincere feedback. Your comments have been shared with our housekeepers and our maintenance team to address this situation.

10/10 有夠讚

joe

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
quick stay
friendly staff clean room easy location
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月8日回覆
We appreciate your business and thank you for your sincere feedback. Your comments have been shared with all the employees and serves as an encouragement to continue providing excellent service to guests like you

2/10 很糟糕

Sed

於 2023 年 12 月住了 2 晚
Manager 於 2024年1月8日回覆
We appreciate your business and note we did not meet your standards to make your stay a pleasant one. Your feedback is very important to us so that we can improve where it is necessary

10/10 有夠讚

Neil

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Renee was wonderful
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月29日回覆
We appreciate your business and value your positive feedback. Your compliments have been shared with respective employee.

8/10 不錯哦

Michael

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Room was clean , separate seating area with couch and chair was nice . Was nice mexican restraunt next door
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月10日回覆
We appreciate your business and thank you for your sincere feedback

6/10 一般般

Alvin

喜歡：員工素質和客房舒適度
Jasper, TX Super 8
The hotel and staff were good. The room was clean but smelled musty and old. There is plenty of space in the room, but the furnishings and fixtures are showing their age. The accommodations were fine for me as a solo traveler on a short two-night stay, but my wife would not have wanted to stay there. Worth the cost for a short stay on a low budget.
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月25日回覆
We appreciate your business and value your feedback.Your concerns and suggestions have been noted and conveyed to the appropriate authorities.

6/10 一般般

Tammy

於 2023 年 10 月住了 2 晚
Manager 於 2023年10月19日回覆
We appreciate your business and value your feedback

6/10 一般般

Ashlee

於 2023 年 8 月住了 1 晚
Manager 於 2023年9月11日回覆
We appreciate your business and thank you for your feedback

6/10 一般般

Nell

團體旅遊
喜歡：住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Manager 於 2023年8月17日回覆
We appreciate your business and value your feedback

10/10 有夠讚

Devon

於 2023 年 7 月住了 1 晚
Manager 於 2023年8月29日回覆
We appreciate your business and thank you for your sincere feedback

6/10 一般般

Harris

喜歡：員工素質
No towels in room. No remote in room. Requested one but it did not work properly.
於 2023 年 5 月住了 1 晚
Manager 於 2023年6月2日回覆
We appreciate your business and thank you for your feedback.We are extremely sorry the inconvenience that you encountered during your recent stay.Please accept my sincere apologies as this should have been taken care of by front desk employees and with whom I have addressed the consequences

4/10 不太好

Carroll

親子旅遊
喜歡：整潔度
不喜歡：員工素質
No hot water , was broken. Maid knocked at 9:30 am and tried to come in. Woke us up. Sadness. We loved pool was open. Staff ok
於 2023 年 5 月住了 1 晚
Manager 於 2023年5月22日回覆
We are extremely sorry for the water situation and plumbers have been working on it.

10/10 有夠讚

Kami，Laneville

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Now this is not a 5 star hotel by any means, but if you need a safe, quiet, no bug hotel, this is the place. The beds are nice, clean and soft. They have friendly staff and clean bathroom and towels. Rooms are nice and clean. Everyone that we came in contact with was very professional and friendly.
於 2023 年 5 月住了 2 晚
Manager 於 2023年5月16日回覆
We appreciate your business and thank you for your sincere feedback that has been shared with all the employees

8/10 不錯哦

Wendy

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Super friendly and a really nice place to stay. But that was the smallest and worst beds I have ever slept in!!!!!
於 2023 年 4 月住了 2 晚
General Manager 於 2023年5月2日回覆
We appreciate your business and feedback. Our double occupancy rooms have Full Size Beds. In case you plan to return you may wish to consider booking a limited upgraded rooms that have Queen Size Beds

6/10 一般般

Jeff

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體
Let down
I want to start with the postives- the staff here is awesome! From check in to the GM and housekeeping, other hotels could learn from them. Very polite, professional and attentive. I want to point out housekeeping most of all! They do a phenomenal job at keeping the rooms as clean as they do all things considered. Unfortunately this review will not be as good as my last. I stayed here for business because of the room i previously stayed in was amazing. Unfortunately, that room was not available so they put me in a regular queen room. The first room had a horrible/stale/musty odor that tool 1/2 a can of lysol to get over. Unfortunately for other reasons, i had to change rooms. The second was the same as far as odor goes but again, the Lysol worked. The bed was comfortable but the inens had holes in them that appeared to be cigarrete burn holes. Same as previous, the breakfast was continental and as i stated previously, for the rate you would expect more. As for the property, it was quiet, safe and well lit. I will have hesitancy before booking here until the have more rooms refurbished.
於 2023 年 4 月住了 3 晚
General Manager 於 2023年4月18日回覆
We sincerely appreciate your business and welcome the positive comments which have been shared with all the employees. Your issues of concern have been addressed with the relative departments for improvements. Room upgrades are progressively addressed by the ownership

6/10 一般般

Mary Anne

情侶出遊
The bed was very hard and you could hear the springs every time once of us moved. The furniture was okay but obviously very worn. The breakfast was a joke! Nothing that was hot except a breakfast sandwich that could be heated, out of spoons and the juice machine was out of order. For a Wyndham motel, I thought it was nothing to shout about.
於 2023 年 3 月住了 2 晚
General Manager 於 2023年4月1日回覆
We appreciate your business and are sorry for your unpleasant experience. Your concerns are being addressed by the respective departments for corrective measures.Breakfast provided at this property is above and beyond Super 8 by Wyndham requirements. We are at the mercy of the manufacturer and technicans to repair the juice machine.

10/10 有夠讚

Stacey，Wylie

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
For a super 8 it was ok. Need some major updates and better cleaning crew.
於 2023 年 3 月住了 1 晚
General Manager 於 2023年3月20日回覆
We appreciate your business and welcome your positive comments. The respective departments have been asked to address the issues of concern.

2/10 很糟糕

Raul

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Hotel is super dirty and old will not stay there again
於 2023 年 3 月住了 1 晚
General Manager 於 2023年3月17日回覆
We are sorry for your experience and would welcome your concern in areas that need attention/addressing.Certainly the property is not a "newly built' but very well maintained in comparison with similar properties in the area per a majority of guests that have stayed.

8/10 不錯哦

Glenda

於 2023 年 1 月住了 1 晚

8/10 不錯哦

Jeff

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Surprised
I was nervous due to the reviews i read beforehand but that changed. The check in went smooth and had no trouble parking near my room. The property is definitely older but maintained. I stayed in a 1 king bed room and it was nice and spacious. My 1st morning there i needed some documents printed and the staff and GM were great and helpful. For an older place, it was a nice stay. Cons- the breakfast is continental, i would think for the rate a little more would be included. The housekeeping staff was awesome, clean room every night after work. I would definitely recommend and stay again.
於 2022 年 12 月住了 3 晚
General Manager 於 2022年12月12日回覆
We appreciate your business and the compliments. Whilst we provide above and beyond Franchise requirements for breakfast but we will certainly revisit if provisions allow us.Have shared your compliments with all of our employees.Sincerely,

2/10 很糟糕

anthony

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 2 晚
General Manager 於 2022年10月10日回覆
It's unfortunate but cannot address any issues without specifics

2/10 很糟糕

Patrick

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Worst place I have seen in a LONG LONG time. Shower was broken, no way to shower. When I notified management of the shower issue, they said "I should have notified them upon check in." I told them that I do not routinely inspect showers to see if they work on initial check in and obviously no one was there to help after midnight when I went to take a shower. Dirty, Unsafe, rooms below second floor taped off with caution tape as concrete looked like it was falling off. Management rude and uninterested. Hopefully corporate office will get involved because this place is a NIGHTMARE
於 2022 年 9 月住了 1 晚

8/10 不錯哦

Jennifer

喜歡：員工素質、設施服務和住宿環境和硬體
Staff was very helpful and friendly.
於 2022 年 8 月住了 2 晚
General Manager 於 2022年8月26日回覆
We appreciate your business and your sincere review. Your comments have been shared with the respective employee

6/10 一般般

Jeff

家庭旅遊
喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
Property is dated but clean. Most of the staff is very friendly and accommodating, but the owner is extremely rude and fails to realize that without patrons, he goes out of business.
於 2022 年 8 月住了 3 晚
General Manager 於 2022年8月9日回覆
No comments

10/10 有夠讚

loretta

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 2 晚
General Manager 於 2022年8月9日回覆
We appreciate your business and thank you for your sincere review. Your comments have also been shared with our employees

4/10 不太好

Richard

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Disappointing at Best
I opted for the three bed suite. The third bed was in a separate room with a door on it. That would have been a nice feature if the second room had an air conditioning unit. However, no a/c unit in late June in Texas was brutal. I had to leave the door open and try to siphon some a/c off of the main room. Given that the standard single a/c unit was being used for more sq ft than normal, it didn't cool down in the room until somewhere between 2-4am. The price was not worth it. The whole family was mad at Dad!
於 2022 年 6 月住了 1 晚
Manager 於 2022年7月7日回覆
We are so sorry of your experience. However, if you had asked the Front Desk Clerk they would have told you to flip a switch on the second room that draws air into that room.

4/10 不太好

Amy

商務旅客
喜歡：員工素質
I was in a non-smokers room, but the room smelled entirely of smoke and had a musky/mold smell to it. I also recorded bugs crawling around the sink and bathroom area. I reported it to management and was told those bugs are part of East TX!
於 2022 年 5 月住了 1 晚
General Manager 於 2022年6月9日回覆
We appreciate your business. Your concerns have been addressed by our housekeeping and maintenance departments. Our pest control contractors are aware of the bug situation and are doing their best to control them.

10/10 有夠讚

Richard

於 2022 年 5 月住了 1 晚

8/10 不錯哦

Krystal

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hassle-free
Overall we enjoyed our stay. We were in town for a family reunion and this was the closest hotel. Check in and out both quick and smooth. Our toliet in our original room didnt flush, so I called the front desk and we were promptly moved to another room. No hassles at all. We would stay there again! Thanks!
於 2022 年 4 月住了 1 晚
General Manager 於 2022年4月18日回覆
We appreciate your business and thank you for your sincere comments. Look forward to seeing you again.

10/10 有夠讚

Carolyn

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 2 晚
manager 於 2022年3月22日回覆
We thank you for your business and appreciate your honest feedback. Look forward to seeing you again. Sincerely,

10/10 有夠讚

Bob，Selma

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and neat and friendly compaired to other Super 8s that I have stayed at Would highly recommend B ob
於 2022 年 3 月住了 1 晚
General Manager 於 2022年3月14日回覆
We appreciate your business and thank you for your valuable feedback

10/10 有夠讚

Tacorrie

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Customer Service was excellent.
於 2022 年 2 月住了 2 晚
General Manager 於 2022年2月15日回覆
We thank you for your positive feedback which has been shared with the respective employee(s). As always your business is appreciated and would certainly look forward for you coming back

6/10 一般般

Marc

商務旅客
不喜歡：住宿環境和硬體
Meh
Wifi never really worked. Non smoker booked into a smoking room, which could have been worse, but definitely could tell it was a smoking room. Plugs and faceplates were yellowed and dirty, and some rust staining on the tub. Only provided conditioner, not shampoo. Ultimately just a business trip night in Jasper at a budget Super 8, so wasn't expecting much, but performance here still could have been a little better. Front desk person was nice, but no one wearing masks and no divider in the main lobby for those concerned about the Rona.
於 2021 年 12 月住了 1 晚
manager 於 2021年12月20日回覆
We appreciate your business and welcome your comments. Your concerns have been addressed with our housekeeping and maintenance departments. As for shampoo, like every other business, our vendors have been affected due to shipping delays

6/10 一般般

clayton

喜歡：員工素質
不喜歡：整潔度
ok, but only fair for the price
over night stay. older property. Friendly staff, but there were 2 soiled hand towels with nasty stains behind the bathroom door when we checked in. Obviously missed by housecleaning.
於 2021 年 12 月住了 1 晚
manager 於 2021年12月16日回覆
We appreciate your business and your concern. Our housekeeping department has been informed of this situation and to take corrective measures so that it does not get repeated.

4/10 不太好

Bob

家庭旅遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
The WiFi did not work, the toilet had to be manually pulled up to stop it from flowing, huge stain on the carpet, ac did not work correct and TV was to small for the price of the room
於 2021 年 12 月住了 1 晚
manager 於 2021年12月14日回覆
We are sorry to learn your stay was not as expected. Our housekeeping and maintenance departments did a through check and found nothing wrong.

8/10 不錯哦

Vicki

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a last minute late stop. It was clean and bed was comfy.
於 2021 年 10 月住了 1 晚
manager 於 2021年11月3日回覆
We appreciate your business and welcome your honest comments

2/10 很糟糕

Bailey

親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The room smelled awful and the room was not clean.
於 2021 年 10 月住了 2 晚
manager 於 2021年10月31日回覆
We are sorry to learn of your experience and have asked our housekeeping department to address those issues.

8/10 不錯哦

Roy

喜歡：員工素質和客房舒適度
不喜歡：整潔度
Unimpressed
Surfaces around door knobs were dirty. Ooor paint job on bathroom door. Room 111.
於 2021 年 10 月住了 3 晚
manager 於 2021年10月29日回覆
We appreciate your business and your comments. Your concerns have been addressed with the respective departments for corrective actions.

6/10 一般般

Michael

於 2021 年 10 月住了 1 晚

8/10 不錯哦

charles

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Great location and quite.
於 2021 年 10 月住了 1 晚
manager 於 2021年10月19日回覆
We appreciate your business and comments.

8/10 不錯哦

Doug

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 4 晚
manager 於 2021年10月2日回覆
We thank you for your business and your comments.

8/10 不錯哦

Tacorrie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property has a drainage system issue.
於 2021 年 9 月住了 1 晚
manager 於 2021年10月2日回覆
Your concerns have been addressed by the respective departments

10/10 有夠讚

Danny

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚
manager 於 2021年9月17日回覆
We thank you for your business and your sincere comments

10/10 有夠讚

Monty

於 2021 年 8 月住了 2 晚